Featured image
City Halls & Town Halls

Peterborough City Council

Peterborough City Council is a public sector organization located in Peterborough, England. They are responsible for managing the city's affairs and providing essential services to its residents. As a City Hall and Town Hall, they play a crucial role in the community, ensuring that the needs of the public are met. Their focus on the Public Sector & Society highlights their commitment to serving the people of Peterborough and making a positive impact on their lives.

Introduction to Peterborough City Council

Peterborough City Council is a local government authority that serves the residents of Peterborough, England. It was established in 1965 and has since been responsible for the administration of various public services in the city. The council is dedicated to improving the quality of life of its citizens by providing essential services such as housing, education, social care, and waste management. What makes this company unique is its commitment to community engagement and public participation, which helps to ensure that the needs of the people are met.

Services & Products

Peterborough City Council offers a range of services and products to its customers. These include waste management, housing, education, social care, and transportation services. The council is also responsible for maintaining public parks and green spaces, as well as ensuring that the city remains clean and safe for its residents.

Location

Peterborough City Council is located in the heart of Peterborough, a bustling city in eastern England with a rich history and vibrant culture. The area is home to a variety of businesses, including restaurants, shops, and entertainment venues. Visitors to the area can expect to experience a lively and diverse community, with plenty of opportunities to explore and discover. The council is easily accessible by public transportation, with the closest options being the Peterborough train station, the Queensgate bus station, and the Thorpe Wood Park and Ride.

Benefits

Customers should choose Peterborough City Council because of its commitment to providing high-quality services and products to its residents. The council is dedicated to improving the quality of life of its citizens, and works hard to ensure that they have access to the resources and support they need to thrive. In addition, the council is transparent and accountable, and is committed to engaging with the public and incorporating their feedback into its decision-making process.

Good to know

Customers should be aware that Peterborough City Council is a public sector organization, which means that it is funded by taxpayer money. The council is committed to using its resources wisely and efficiently, and strives to ensure that every pound is spent in the most effective way possible.

Reviews

Customers have generally been very positive about their experiences with Peterborough City Council. They appreciate the council's commitment to community engagement and public participation, and feel that their voices are being heard. Customers also appreciate the council's dedication to providing high-quality services and products, and feel that they are getting good value for their money.

Amenities

  • amenity
    parking
  • amenity
    wheelchair accessibility
  • amenity
    meeting room
  • amenity
    public records
  • amenity
    voting booth
  • amenity
    lobby
  • amenity
    office hours
  • amenity
    clerk
  • amenity
    tax collection
  • amenity
    licensing
  • amenity
    permits
  • amenity
    public notices
  • amenity
    community events

FAQ

What are the standard services provided by your City Hall or Town Hall?

We provide a wide range of services to the public, including but not limited to: waste collection and management, housing and council tax benefits, planning and development control, street cleaning and maintenance, environmental health, and leisure services such as parks and recreation centers.

How can I access the services provided by the City Hall or Town Hall?

You can access our services by visiting our website, calling our customer service department, or visiting our offices in person. Our website provides information on all of our services, and you can find contact details for each department.

What is the process to obtain permits or licenses from the City Hall or Town Hall?

The process to obtain permits or licenses varies depending on the type of permit or license you require. You can find information on our website about the different types of permits and licenses we offer, as well as the application process and any fees involved. In most cases, you will need to complete an application form and provide supporting documentation.

How do I report a problem or concern to the City Hall or Town Hall?

You can report a problem or concern to us by visiting our website, calling our customer service department, or using our online reporting system. We have a dedicated team who will investigate your concern and take appropriate action.

How does the City Hall or Town Hall involve the community in decision-making processes?

We are committed to involving the community in decision-making processes. We hold regular public meetings where members of the public can ask questions and voice their opinions. We also have a consultation process for major decisions, where we invite feedback from the public. In addition, we work closely with local community groups and organizations to ensure that their views and concerns are taken into account.

Reviews

  • Elizabeth Paxton

    Very helpful

    13-05-2023

  • Jamie Mahon

    Absolutely shambolic I am a single person working two jobs tried applying for the single person discount and backdating payments only to be told that I haven’t filled the right application form so I sat on the phone for a hour with an advisor who showed me the right form only to be told today I haven’t filled the right form in and that if any payments were to be made then it would be in 10 weeks funny how when they want payments from us tho it needs to be straight away. I understand in the current climate it must be busy but I would appreciate some sort of help to get this sorted

    06-05-2023

  • KAZIMIERZ JASINSKI

    27-04-2023

  • Ricardo

    They only want to help people with children (which Is fair enough) people that come out of jail, people with disabilities and mental health or people age over 55 anything else they don’t care about,trying to get just one council home one home for myself been bidding since 2013 homeless anxiety depressed about rough sleeping not having a place to take my 3 kids and they still won’t help,my caseworker she obviously doesn’t understand,all I want is one home I’m not asking for much and I’m not going to give my self severe mental health start taking heavy drugs just to get a council home I shouldn’t have to take that road just to get one council home to give myself and my kids a future ,if any can help would be nice

    27-04-2023

  • Abdul Qadeer

    A brilliant customer service I found

    27-03-2023

  • Dan Jacobs

    Increase of council tax every year by 5% Decrease of services by 20%! The worst city council in the entire UK. Absolutely horrific and useless.

    27-01-2023

  • vamsi krishna chilukuri

    27-01-2023

  • Daniel Ward

    God awful, these guys cannot work out the simplest of things

    27-01-2023

  • Ana C Vendeirinho

    I just contact city council regarding my council tax. On start of the call has an automatic record where it says : about respect from both sides . The lady who answered to my call was so rude and abrupt. I’m shocked

    27-12-2022

  • Adam Barker

    27-12-2022