PetAir UK
PetAir UK is a company based in Windsor, England that specializes in pet transportation and shipping services. They offer a variety of services including pet moving and pet shop services. PetAir UK is dedicated to ensuring the safe and comfortable transportation of pets.
Introduction to PetAir UK
PetAir UK is a pet transportation company located in Windsor, England. The company was founded in 2004 and has since been providing high-quality services to pet owners. The purpose of the company is to ensure the safe and comfortable transportation of pets to their desired destinations. PetAir UK is unique in the sense that it offers a comprehensive range of pet transportation services that are tailor-made to suit the individual needs of pets and their owners.Services & products
PetAir UK offers a wide range of services to pet owners. These include pet moving services, pet transportation services, and pet shops services. Customers can buy a variety of products from the company, including pet carriers, crates, and travel accessories. The company also provides expert advice to pet owners on how to prepare their pets for travel.Location
PetAir UK is located in Oakley Green, a picturesque village in Windsor, England. The area is home to a variety of businesses, including restaurants, cafes, and shops. Customers can expect to experience the charm of a small English village while visiting the PetAir UK office. The nearest public transportation options are the Windsor & Eton Central train station, which is 3.6 miles away, the Windsor & Eton Riverside train station, which is 4.6 miles away, and the Heathrow Terminal 5 bus stop, which is 5.2 miles away.Benefits
PetAir UK stands out from other pet transportation companies in the industry due to their commitment to providing exceptional customer service. The company's team of experts ensures that every pet is treated with care, respect, and attention to detail throughout the transportation process. PetAir UK also offers competitive pricing, making their services accessible to a wide range of pet owners.Good to know
Customers should be aware that PetAir UK requires pets to have a microchip and up-to-date vaccinations before transportation. The company also recommends that pets undergo a thorough health check-up before travel to ensure their well-being.Reviews
Customers have praised PetAir UK for their reliable and professional services. Many reviews mention the company's friendly and knowledgeable staff, as well as their attention to detail and commitment to pet safety. Overall, PetAir UK has received overwhelmingly positive reviews from satisfied customers.Amenities
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veterinary care -
boarding
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supplies
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toys
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treats
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food
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accessories
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delivery
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pickup
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online booking
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pet carrier
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temperature controlled vehicle
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professional driver
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insurance coverage
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door-to-door service
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animal handling expertise
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tracking system
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veterinary services
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emergency assistance
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air conditioning
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pet-friendly
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gps tracking
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climate control
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cleanliness
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24-7 availability
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professional drivers
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pet safety
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reliability
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on-time delivery
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insurance
FAQ
Do you provide pet grooming services, and if so, what services are included?
Yes, we provide pet grooming services. Our grooming services include bathing, brushing, nail clipping, ear cleaning, and hair trimming. We also offer specialized grooming services for different types of pets, such as cats and dogs.What are your policies on returning or exchanging pets or pet products?
We do not offer returns or exchanges for pets. However, we do have a 24-hour cancellation policy for our pet transportation services. As for pet products, we accept returns within 14 days of purchase with proof of purchase and the item must be in its original packaging and condition.Do you provide a specialized crate for my pet during transportation?
Yes, we provide specialized pet crates for transportation. Our crates are designed to ensure the safety and comfort of your pet during transport. We also offer different sizes of crates to accommodate different types and sizes of pets.What is your process for handling any medical or dietary needs of my pet?
We ask that you inform us of any medical or dietary needs of your pet at the time of booking. Our team will ensure that your pet receives the necessary care and attention during transport. We also recommend that you provide us with any medication or special food that your pet may require during transport.How do you handle the pet transportation paperwork and requirements?
We handle all necessary paperwork and requirements for pet transportation, including import/export permits and health certificates. Our team is experienced in navigating the complex regulations and requirements for pet transportation, both domestically and internationally. We will work closely with you to ensure a smooth and stress-free transport experience for you and your pet.Reviews
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Chris Caldecott
Absolutely brilliant service from start to end. I opted for the gold service and it was worth every penny. They hot only took care my dog Dixie they comforted me and relieved the anxiousness I was feeling. I would totally recommend petair to anyone. Dixie is now settled in her new home in Crete.
13-05-2023
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Charlie Litchfield
PetAirUK have been utterly brilliant. Efficient, friendly and reassuring at every stage in the process, even when the airline cancelled our Beagle's flight at the very last minute they sprung into action and had her rebooked for the following day within minutes. If I ever had to fly my beloved pet again, I wouldn't even consider using anyone else. The quality of the crate was incredible, Molly arrived in great shape, not distressed at all and in great time. Thank you so much to Clare and the rest of the team for making a very stressful time significantly easier with the perfect result at the end - a happy puppy safely relocated from the UK->New Jersey. Thank you!!
27-04-2023
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Daniel Ibrahimi
I’m very happy with the service Andra from PetAir Uk has provided me by helping me bring my dog to Los Angeles from London.
27-04-2023
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Thomas Jenkins
Sent our cat (reluctantly) from UK to Vancouver in Aug 2022. Glad we did now, rather than take her as hand luggage with Air Canada (which WestJet still haven't reopened cause of 'COVID'!). Went with Gold service, worth the extra. Happy cat and happy cat parents. 100% would recommend
27-04-2023
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bob “nomemories”
We had to move our two fairly large, somewhat anxious dogs to the US, and were very worried about their flight. Pet Air and our booking consultant Clare were incredibly helpful and reassuring, and after a carefully planned albeit stressful journey, our dogs recovered very fast and are loving life in their new home.
27-03-2023
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Beth and Josh Martin
We used Petair UK to get our dog to Australia. We collected Annie safe and well on Sunday, as you can imagine she was absolutely ecstatic to see us and she has settled in as if she’s been in the car 20 mins down the road! She arrived at a lower weight but put that weight back on during quarantine. Yourself and colleagues at Petairuk have been absolutely fantastic from day 1 right until handover once she left Doha. Although it was a tough period for us waiting for her release, the quarantine centre were also brilliant with frequent updates. We really think she’ll like her new life here on the Sunshine Coast! Once again, thanks again, and I would highly recommend you guys to anyone!
27-03-2023
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Steve S
We moved our dog (golden retriever aged 3) from South Wales to Sydney in January 2023 using the Gold Service via Singapore. The petair team were amazing from the time we initiated the process in April 2022, all the way through until our dog arrived into Australian quarantine. Communication was clear and proactive throughout the process, including regular updates with photos whilst in transit. I would highly recommend Petair.
27-03-2023
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Pramiti U.
Excellent communication with the company and everything was done very quickly and smoothly. They are expensive but compared to other reputable companies they seem to be overall less expensive. There are different package options so you can choose. We used them to move our cat from the UK to the US.
27-03-2023
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Julie Miller
I recently moved my cat to the UK, and chose PetAir UK as my HARC clearing agent in London. I was assisted by Daniel and I can’t speak highly enough of him. He was extremely organized and had excellent communication with me throughout the whole process. Daniel lodged all of my cat’s paperwork ahead of time which made the check in process a lot less stressful (thank you!). I was notified immediately when my cat arrived which put me at ease while waiting for his quarantine release. I would definitely recommend PetAir when traveling to the UK!
27-02-2023
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Athanasios Mavridis
Professionals and perfect experience. Had to move abroad. PetAir took over everything relating to my cat. From start to finish. Did not have to stress out about her, while stressing out about everything else I had to do. Agent (Sharon Ar.) was very helpful and always responding fast to my emails. Would definetelly recommend.
27-01-2023
