Pet Counter Ltd
Pet Counter Ltd is a pet store located in London, England. They specialize in providing a variety of products and services for pets. Whether it's food, toys, or accessories, Pet Counter Ltd has everything pet owners need to keep their furry friends happy and healthy. With a commitment to quality and customer satisfaction, Pet Counter Ltd is a trusted destination for pet owners in the area.
Introduction to Pet Counter Ltd
Pet Counter Ltd is a London-based company that has been providing high-quality pet products and services since 2005. The company was founded by a group of animal lovers who wanted to create a one-stop-shop for pet owners. What sets Pet Counter Ltd apart from its competitors is their commitment to providing personalized service to each customer, ensuring that every pet is provided with everything they need to live a happy and healthy life.Services & Products
Pet Counter Ltd offers a wide range of pet products, including food, toys, bedding, and grooming supplies. In addition, the company also provides services such as pet grooming, dog walking, and pet boarding. Customers can also purchase pet insurance through Pet Counter Ltd, ensuring that their furry friends are protected in case of an emergency.Location
Pet Counter Ltd is located at 139 Woolwich Rd, London SE2 0DW, in the heart of London. The area is known for its bustling atmosphere and variety of shops and restaurants. Public transportation options near the store include the Woolwich Arsenal DLR station (0.5 miles), Plumstead Railway Station (0.7 miles), and Woolwich Ferry (0.8 miles).Benefits
Customers should choose Pet Counter Ltd because of their commitment to providing high-quality products and personalized service. The staff at Pet Counter Ltd are passionate about animals and go above and beyond to ensure that every customer is satisfied with their purchase. The company also offers competitive pricing and a loyalty program for frequent customers.Good to Know
Customers should be aware that Pet Counter Ltd does not offer online shopping at this time. However, they can still browse the company's products on their website and then visit the store to make a purchase.Reviews
Customers rave about Pet Counter Ltd's knowledgeable staff and excellent customer service. Many customers have been shopping at the store for years and appreciate the personalized attention they receive. The company has an overall rating of 4.5 stars out of 5 on Google reviews.Amenities
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pet food -
pet supplies
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grooming services
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dog walking
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pet toys
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leashes
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collars
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carriers
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crates
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beds
FAQ
Do you sell pets in your store, and if so, what types of pets do you offer?
Yes, we do sell pets in our store. We offer a variety of pets including cats, dogs, birds, reptiles, and small animals such as hamsters and guinea pigs.What kinds of pet supplies and products do you carry?
We carry a wide range of pet supplies and products including food, toys, bedding, cages, grooming supplies, and accessories for dogs, cats, birds, reptiles, and small animals.Do you offer any grooming services for pets?
Yes, we offer grooming services for pets. Our grooming services include bathing, haircuts, nail trims, ear cleaning, and flea treatments for dogs, cats, and other small animals.Are there any loyalty programs or discounts available for frequent shoppers?
Yes, we offer a loyalty program for frequent shoppers. Customers can earn points for every purchase they make, and these points can be redeemed for discounts on future purchases.What is your policy on returns and exchanges for pet products?
We accept returns and exchanges for pet products within 30 days of purchase, as long as the product is in its original packaging and in new condition. We also offer refunds or exchanges for defective or damaged products.Reviews
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Emma Mccabe
Great service very fast and efficient
27-02-2023
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Aly Huxley
Really great filled form in vets meds arrived really quickly then i messed my second order up i emailed they sorted it straight away and refunded my over ordering mistake even sent some cat biscuits
27-11-2022
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Debbie Thomas
This company is shocking they charge us over the odds for delivery my items never arrive on time I paid 24 hours tracking and they blame Royal Mail so why charge that much if they cannot guarantee ! You cannot call them either so customer service is nil it’s better to pay slightly more for yr medicines and go with a company that can deliver ! I had items which are urgent and they have not been delivered in time and not sent from the company in time ! I’ve requested a refund and still not heard from them as I’ve had to go to my local vet and buy the products again . I actually would give this company 0 stars not even one. Totally dissatisfied I will not order from them again don’t be fooled by the cheaper price ! Just go eise where how can you not even have a customer service number ?!! Give a wide berth if you care for your pets
27-11-2022
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margaret mc bride
Easy to use website. Reliable company. Decent delivery prices and easy to use with a presentation medication
27-07-2022
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Samantha Amos
Great service, I was initially a bit sceptical as I hadn't heard of this firm before but both times they have been really quick delivering at a good price so I will use regularly now
27-06-2022
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Gary M
Ordered some Thyronorm medication for my cat from pet counter as local vets charge double, ordered late Thursday after waiting for prescription from our vets for 2 days and medication came this morning, delivered by royal mail with an extra treat for out cat. Excellent service, I wonder if I can put his other items on same prescription (£13 for script) as vets charge £28 for provecto flea treatment when pet counter charge £18 roughly. But once again excellent service by Pet Counter. Happy customer :)
27-06-2022
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Karen Gosnay
Absolutely brilliant service. My usual supplier was out of stock so checked on line. Glad I did, i ordered late Monday evening, had email to say dispatched Tuesday morning, arrived Wednesday morning with complimentary cat biscuits and cheaper too. Will definitely be buying from pet counter again. Thank you excellent customer service.
27-05-2022
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AMANDA NASH
Excellent service and posted quickly for me as it was urgent. Also a very unexpected but delightful free gift of Dreamies for my cat - wonderful and rare to get such good service these days. Thank-you so much!
27-05-2022
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suelane432 suelane432
Really helpful and very fast delivery as I left it till the last minute to reorder my cats medication. Jacqueline was very helpful and also sent a gift of a packet if dreamies. Would highly recommend.
27-05-2022
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Rachel Turner
Very fast delivery, got exactly what I ordered, 3 lots of each of the two medicines for my cat, it was cheaper than anywhere else I could find and even with the prescription fees, it worked out at a saving of £389 against vet pricing! They even sent Felix a gift of some Whiskas Dentabites. He was impressed and so was I! Would I use again? Definitely!
27-05-2021
