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Catteries

Pet Central Hotel

Pet Central Hotel is a premier pet hotel located in Redditch, England. They specialize in providing top-notch catteries and pet services to ensure that pets are well taken care of while their owners are away. With their experienced and dedicated staff, Pet Central Hotel guarantees a safe and comfortable stay for all pets.

Introduction to Pet Central Hotel

Pet Central Hotel is a company that specializes in providing luxurious accommodation for pets. Founded in 2010, the company's purpose is to offer a safe and comfortable environment for pets while their owners are away. What makes this company unique is their focus on catering to the specific needs of each pet, ensuring their stay is as enjoyable as possible.

Services & products

Pet Central Hotel offers a range of services for pets, including catteries and dog hotels. Customers can choose from a variety of accommodation options, such as standard rooms and luxury suites. The company also provides pet grooming and training services to ensure pets are well-cared for during their stay.

Location

Located in Redditch, England, Pet Central Hotel is situated in a quiet and peaceful area. The surrounding area is primarily residential, with a few small businesses nearby. Customers can expect to experience a tranquil environment, perfect for their pets to relax in. The closest public transportation options to Pet Central Hotel are the Redditch Train Station (3.3 miles away), the Redditch Bus Station (3.1 miles away), and the Redditch Taxi Rank (3.2 miles away).

Benefits

Customers should choose Pet Central Hotel because of their commitment to providing exceptional care for pets. The company's staff members are highly trained and experienced in handling pets of all kinds, ensuring each pet receives the attention and care they need. Additionally, Pet Central Hotel offers a variety of amenities to keep pets entertained and comfortable during their stay.

Good to know

Customers should be aware that Pet Central Hotel has strict policies in place to ensure the safety and well-being of all pets. These policies include mandatory vaccinations and health checks for all pets before they are admitted to the facility.

Reviews

Customers have consistently praised Pet Central Hotel for their exceptional care and attention to detail. Many reviewers have commented on the cleanliness and comfort of the facility, as well as the friendly and knowledgeable staff. Overall, customers have expressed high levels of satisfaction with the services provided by Pet Central Hotel.

Amenities

  • amenity
    grooming services
  • amenity
    pet sitting
  • amenity
    outdoor area
  • amenity
    cage-free environment
  • amenity
    air conditioning
  • amenity
    heating
  • amenity
    separate rooms
  • amenity
    toys
  • amenity
    food
  • amenity
    water
  • amenity
    litter box
  • amenity
    scratching post
  • amenity
    blankets
  • amenity
    beds
  • amenity
    cat trees
  • amenity
    catnip

FAQ

What is the staff to cat ratio in your cattery?

At Pet Central Hotel, we maintain a low staff to cat ratio to ensure that each cat receives individual attention and care. We have one staff member for every four cats in our cattery.

What types of accommodations do you offer for cats?

We offer a variety of accommodations for cats, including standard rooms, deluxe rooms, and luxury suites. Each room is equipped with comfortable bedding, toys, and a litter box. Our luxury suites also come with a private play area and a television.

How often do cats receive playtime and exercise while in your care?

We provide cats with playtime and exercise twice a day, for a minimum of 30 minutes each session. During playtime, cats can play with toys or interact with our trained staff members.

Are there any additional services, such as grooming or medical care, that you provide?

Yes, we offer additional services such as grooming, medical care, and special diets upon request. Our trained staff can administer medication and monitor any medical conditions during the cat's stay.

What measures do you take to ensure the health and safety of the cats in your care?

At Pet Central Hotel, we take the health and safety of our guests very seriously. We require all cats to be up to date on their vaccinations and undergo a health screening before their stay. We also maintain a clean and sanitized environment and provide regular check-ins with our staff to monitor the cat's behavior and well-being.

Reviews

  • Nick Chammings

    Just picked up our boys Dougie and Freddie. They have been so well looked after and fussed over. Thanks Guys, means a lot to know they are in such good hands when we have to leave them. Wouldn’t consider leaving them anywhere else 👍

    13-05-2023

  • Nick P

    Pet central look after Chance and Lacey really well and they love going. Would recommend 100 percent. They look after our precious pups like they were their own. Staff are very friendly. Amazing !

    29-04-2023

  • diane Wood

    27-04-2023

  • Ian Godwin

    27-03-2023

  • olivia barker

    We absolutely love Pet Central. All the staff are lovely and are absolutely amazing with our boys Severus and Stan. We always feel at ease when we go on holiday knowing they are being taken care of so well, and get photo’s on Facebook of them enjoying themselves. Our boys are so excited when we pull up to Pet Central and all they want to do is get inside, we don’t even get a look back from them! Couldn’t recommend Pet Central enough!

    27-02-2023

  • J

    Can't fault Pet Central, always friendly, always put your dog needs first. We have 2 very big dogs Rottie and Cane Corso - the ladies at pet central always look after them very well.Spoil them rotten. We always book the luxury kennel, not cheap but worth every penny.Would recommend to any one looking for kennels

    27-11-2022

  • Ann Toon

    Absolutely brilliant for grooming and boarding highly recommended..

    27-11-2022

  • Ray Cole

    AVOID THESE KENNELS! Really disgusted with service and attitude of staff and especially the manager after my dog was booked in for 4 days while we were away. When he was dropped off, I provided exactly enough food for his stay, and gave instructions to staff on when to feed him and how much to be given (one meal each evening) On collecting him, almost half of the food was still in the container, with a label that the kennels had added stating 2 scoops of food every morning. He was dropped off on a Wednesday morning, so can only presume that he was not fed at all that day and was next fed on Thursday morning. When we asked to speak to the manager, his responses included that my dog had been fed, that he “didn’t look underweight”, the fact that there wasn’t a scoop in the box of food, and that he doesn’t do the feeding, this was the job of the kennel staff. We opened the box of food and my dog wolfed it down immediately which was clear evidence that he hadn’t been fed enough, but at no point was any form of apology offered - the manager simply refused to accept that there was a problem of any sort. To top it all off, my dog has now picked up kennel cough.

    27-09-2022

  • Andy Fisher

    Brilliant place

    27-09-2022

  • Oliver Flaks

    27-09-2022