Perfumez Direct
Perfumez Direct is a leading supplier of cosmetics and perfumes. They offer a wide range of products to meet the needs of their customers. Their perfume stores are well-stocked with the latest fragrances, and their beauty and wellness products are of the highest quality. With a focus on customer satisfaction, Perfumez Direct is a top choice for those looking for shops and shopping experiences that cater to their needs.
Introduction to Perfumez Direct
Perfumez Direct is a company that specializes in providing high-quality perfumes and cosmetics to its customers. The company was founded with a vision to offer a unique shopping experience to its customers. Unlike other retail stores, Perfumez Direct focuses solely on perfumes and cosmetics, making it a one-stop-shop for all beauty and wellness needs. The company has been in the industry for several years and has built a reputation for its exceptional customer service and product quality.Services & products
Perfumez Direct offers a wide range of perfumes and cosmetics from top brands in the industry. Customers can find all their favorite fragrances, skincare, and makeup products in one place. The company prides itself on offering only genuine products, ensuring that customers get the best value for their money. The staff at Perfumez Direct is knowledgeable about the products they sell and can assist customers in finding the perfect product to suit their needs.Location
Perfumez Direct is located in the heart of the city, making it easily accessible to customers. The area is bustling with shops and shopping centers, making it a popular destination for shoppers. Customers can expect to find a variety of businesses in the area, including fashion boutiques, restaurants, and cafes. The company is conveniently located near public transportation options, with the nearest bus stop and subway station both within a five-minute walk.Benefits
Customers should choose Perfumez Direct because of the company's commitment to providing high-quality products and exceptional customer service. The company offers a wide range of products from top brands in the industry, ensuring that customers have access to the latest trends and styles. The staff at Perfumez Direct is knowledgeable and friendly, making the shopping experience enjoyable and stress-free.Good to know
Customers should be aware that Perfumez Direct only sells genuine products. The company does not sell counterfeit or fake products, ensuring that customers get the best value for their money. Additionally, the company offers a loyalty program for its customers, allowing them to earn points with every purchase that can be redeemed for discounts on future purchases.Reviews
Customers rave about Perfumez Direct's exceptional customer service and product quality. Many customers appreciate the wide range of products available and the staff's knowledge of the products they sell. Overall, customers agree that Perfumez Direct is a top-performing cosmetics and perfume supplier, offering a unique shopping experience that is hard to find elsewhere.Amenities
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gift wrapping
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sample vials
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fragrance consultation
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gift cards
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online shopping
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in-store pickup
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loyalty program
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scented candles
FAQ
Are your products cruelty-free and/or vegan?
Yes, all of our products are cruelty-free and we have a range of vegan options available. We believe in ethical practices and strive to provide products that align with our beliefs.Can you provide information on the ingredients used in your products?
Absolutely, we believe in transparency and providing our customers with all the information they need. All of our products have a detailed ingredient list available on our website and in-store.What is your return policy for products that do not meet customer expectations?
We offer a 30-day return policy for products that do not meet customer expectations. The product must be unused and in its original packaging for a full refund to be issued. Please see our website for more details.Do you offer any discounts or promotions?
Yes, we offer various discounts and promotions throughout the year. Sign up for our newsletter to stay updated on our latest offers and deals.Do you offer any fragrance samples to try before making a purchase?
Yes, we offer fragrance samples for a small fee that can be redeemed towards a full-size purchase. This allows our customers to try before committing to a full-size product. Please visit our website or store for more information.Reviews
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Laurenleigh McMillan
I ordered perfume a month ago. They have taken my money but I still have not received my perfume. It is impossible to get through to customer support and my emails are being ignored. 😢
18-02-2023 -
Sarah Condon
Placed order on 19th august its now 7th sept6 and still not arrived. Emailed and messaged , they say will be back to me in 24 to 48hrs, it's been 6 days still no reply!
18-09-2022 -
David Halliday
I ordered 2 perfumes from them and arrived within 3 days. Excellent customer service! Will shop again!!
18-09-2022 -
Shivraj Gohil
Fraudsters do not use. Bought something from them a week ago and still not arrived. No email confirmation of order, when you do ring them, they have an external call answering service that takes messages and passes them on of which you receive no call back and no view on delivery. Steer clear from these lot unless you want your money stolen. I am submitting a fraud case to the cybercrime unit and hopefully they will close these fraudsters down very soon.
18-09-2022 -
ann chandler
Absolutely dire outfit - do not even bother placing an order with them. I ordered an item of perfume for my daughters birthday (paying handsomley for it too). Having just opened the packaging it is not only the wrong item but a much smaller size also. Their telephone system is separated by a pool of operators acting for a number of different companies so any queries cannot get answered or addressed as no-one from the company is ever available to take your call. I emailed them directly, emailed on their website, emailed through Paypal and have now tried their chat function and waited 53 minutes for not one response. Don't do business with them - if you value your hard earned cash!
18-09-2022 -
Agnieszka Rempalska
I have not recommended for months, my package has not arrived
18-06-2022 -
Ashley Sargent
Absolutely disgusting customer care! I would give 0 stars if I could! Bought an Xmas present for my wife and it arrived 1 week before Xmas. When she opened it the box along with the perfume bottle was damaged. Apparently you need to raise awareness of a fault with 24 hours, how you do that when your gifting it i don’t know. Their websites states a 30 day refund policy, and when I pointed this out they have decided to ignore me! Do not waste your time or money with the company, absolute jokers!
18-06-2022 -
Stephen Lang
I ordered a product from this company on the 8th of December 2021 as a Christmas present and they’ve taken my money but I am yet to receive the goods. If I was to walk in the shop and take something without paying I would be arrested for theft. I have been in contact twice and all I have been told is they can’t offer anymore information about what’s happened to it but they will have someone contact me within 48 hours… 5 days later and I’ve had no response from anybody. This is absolutely shocking as I asked for a refund and I can’t even get that… it’s laughable! I’ve never experienced anything like it in my life where nobody can’t remotely explain what’s happened to my order. I also thought that this may have been a one off but from looking at other reviews it seems I’m not the first person that this has happened to. Absolute joke!
18-06-2022 -
Helen Lacy
I am highly disgusted with the customer service of this company I have been waiting since the 19th of may for my order which has obviousy gone missing with courier i have phoned and emailed numerous times and had no person contact me or email me even after escalation to a manager i will never shop with this company again they have taken payment and just ignored all my correspondence disgusting !!!!
18-06-2021