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Telephone Answering Services

Perfect Reception

Perfect Reception is a telecommunications company based in Gravesend, England. They specialize in providing top-notch telephone answering services to their clients. With their suite located in the Harmer Business Centre, Perfect Reception is dedicated to delivering exceptional customer service and ensuring that all calls are answered promptly and professionally. They are committed to providing reliable and efficient communication solutions to businesses of all sizes.

Introduction to Perfect Reception

Perfect Reception is a telecommunications company based in Gravesend, England. The company was established over 10 years ago and has since become a prominent name in the industry. What sets Perfect Reception apart is their commitment to providing high-quality telephone answering services to their clients, ensuring maximum satisfaction.

Services & products

Perfect Reception offers a wide range of services to its clients, including telephone answering, call handling, and virtual receptionist services. Customers can also purchase a variety of telecommunications products such as VoIP phones, headsets, and conference phones. The company's services are tailored to the needs of their clients, ensuring efficient communication and smooth operations.

Location

Located at Suite 8, Harmer Business Centre on 26 Harmer St, Perfect Reception is situated in the heart of Gravesend. The area is known for its bustling business district, with many small and large businesses operating in the vicinity. Customers can expect a vibrant atmosphere and a range of shops, cafes, and restaurants nearby. The closest public transportation options are the Gravesend Railway Station (0.5 miles), the Gravesend Pier (0.6 miles), and the Gravesend Bus Station (0.4 miles).

Benefits

Customers who choose Perfect Reception can expect top-notch telephone answering services from a team of highly trained professionals. The company prides itself on its ability to provide personalized services to each client, ensuring that their individual needs are met. Perfect Reception's commitment to quality and efficiency is unmatched in the industry.

Good to know

Customers should be aware that Perfect Reception operates primarily in the United Kingdom and may not be able to provide services to clients outside of the country. However, the company is always willing to work with clients to find solutions that meet their needs.

Reviews

Customers have consistently praised Perfect Reception for their excellent telephone answering services and friendly, helpful staff. Many have noted the company's commitment to quality and efficiency, making them a top choice in the telecommunications industry.

Amenities

  • amenity
    live answering
  • amenity
    call transferring
  • amenity
    voicemail services
  • amenity
    call screening
  • amenity
    appointment scheduling
  • amenity
    call recording
  • amenity
    online account management
  • amenity
    on-call support
  • amenity
    customized greeting
  • amenity
    fax services
  • amenity
    call conferencing

FAQ

What type of call answering services do you offer?

We offer professional and personalized telephone answering services for businesses of all sizes and industries. Our services include call forwarding, message taking, appointment scheduling, and more.

How many call agents do you have and are they trained specifically for my company needs?

We have a team of experienced and skilled call agents who are trained to handle calls based on the specific needs of your company. Our agents go through rigorous training to ensure they are equipped to handle any type of call.

Can you customize your services to fit my company's specific requirements?

Yes, we can customize our services to fit the specific requirements of your company. We understand that each business is unique and has different needs, and we work closely with our clients to ensure we are providing the best possible service.

How quickly can you answer my calls and what are the hours of operation?

We answer calls promptly and strive to answer all calls within three rings. Our hours of operation are Monday through Friday from 8:00am to 6:00pm, and we also offer after-hours and weekend call answering services.

How do you ensure the security and confidentiality of my callers' information?

We take the security and confidentiality of our clients' information very seriously. We have strict policies and procedures in place to ensure the protection of all information we handle, and we are fully compliant with all relevant laws and regulations. We also use secure and encrypted systems to store and transmit data.

Reviews

  • Francesco Buompane

    They are very flexible and accommodating to our needs. I recommend them 100%

    29-04-2023

  • Neil Buck

    Superb service received from Day 1 with the team answering my main business line whenever I'm unavailable. I always get informed straight away by email when they have taken a message which ensures I never miss a call and can get back to the caller asap - this gives me peace of mind. Professional and cost effective, I wouldn't hesitate to recommend Perfect Reception to anyone who may need their calls answering. Neil Buck, MD The Personnel Dept

    29-05-2022

  • mightymediaprod

    I am very pleased with the quality of calls. I listened to one the other day. I dont think I could have been as cheerful if I tried. I really do believe that the call handler is sat in my office taking the calls!

    29-05-2020

  • Sienna Cherry

    29-05-2019

  • Sadie Armitage

    29-05-2019

  • francesca gubbay

    Perfect Reception are managing our email accounts, telephone lines and Facebook Pages. We are very impressed how quick and efficient set up was and have been pleased with how they have got to grips with knowledge of our products. We have received comments about how professional our phone handling is (we never got comments like that before!) Thank you Charlotte and team! 😀

    29-05-2019

  • Emily Berry

    29-05-2019