Transcription Services

Penny Baker - The Small Business VA

Penny Baker The Small Business VA offers transcription services and specializes in IT and e-commerce. Their team of professionals is dedicated to providing top-notch services to small businesses. With their expertise, they help businesses streamline their operations and improve their bottom line. Penny Baker The Small Business VA is committed to delivering exceptional customer service and ensuring client satisfaction.

Introduction to Penny Baker The Small Business VA

Penny Baker The Small Business VA is a virtual assistant company that was founded in 2018. The company's purpose is to help small businesses by providing administrative and technical support. What makes this company unique is its focus on working with businesses in the IT and e-commerce fields, as well as offering transcription services.

Services & products

Penny Baker The Small Business VA offers a variety of services, including data entry, social media management, email marketing, website design and maintenance, and transcription services. Customers can also purchase packages that include a combination of services to fit their specific business needs.

Location

Penny Baker The Small Business VA is a virtual company, meaning that it does not have a physical location. However, the company serves businesses all around the world, with a focus on those in the IT and e-commerce fields. Customers can expect to find businesses in these industries in a variety of locations, from large cities to small towns. The company is easily accessible via online communication methods, such as email and video conferencing.

Benefits

Customers should choose Penny Baker The Small Business VA because of their focus on the IT and e-commerce industries, as well as their transcription services. The company offers personalized packages to fit the specific needs of each business, and their virtual services allow for flexibility and convenience. Additionally, the company has a reputation for providing high-quality work and excellent customer service.

Good to know

Customers should be aware that Penny Baker The Small Business VA operates virtually and does not have a physical location. This means that all communication and services are conducted online. However, the company is easily accessible and responsive to customer needs.

Reviews

Customers have praised Penny Baker The Small Business VA for their high-quality work and exceptional customer service. Many have noted the company's attention to detail and ability to provide personalized services. Customers have also appreciated the company's flexibility and responsiveness to their needs.

Amenities

computer
printer
internet access
software
quality assurance
editing
proofreading
file conversion
data entry
technical support
customer service

FAQ

What types of audio or video files do you support for transcription?

We support a wide range of audio and video files for transcription, including MP3, WAV, AIFF, MP4, and more. Our team is equipped with the latest transcription software and tools to ensure accurate and timely transcriptions of your files.

What is your turnaround time for completed transcriptions?

Our standard turnaround time for transcriptions is 48 to 72 hours. However, we also offer expedited services for urgent projects, with turnaround times as fast as 24 hours. We understand the importance of timely delivery and strive to meet our clients' deadlines.

How do you ensure the accuracy of transcriptions?

We have a team of experienced transcriptionists who are trained to transcribe audio and video files accurately. We also use advanced software and tools to ensure the highest level of accuracy. Our transcriptions go through a rigorous quality control process to ensure that they are error-free and meet our clients' requirements.

Do you offer verbatim or edited transcriptions?

We offer both verbatim and edited transcriptions, depending on our clients' preferences. Verbatim transcriptions include all the nuances and details of the audio or video file, while edited transcriptions are more polished and streamlined. Our clients can choose which type of transcription they prefer based on their specific needs.

What is your pricing model for transcription services?

Our pricing model for transcription services is based on the length of the audio or video file, as well as the level of service required (i.e., verbatim or edited transcription, expedited service, etc.). We offer competitive pricing and strive to provide our clients with the best value for their money. Contact us for a quote based on your specific project needs.