Penelope Petals
Penelope Petals is a company based in Portsmouth, England that specializes in flower deliveries. Their services are perfect for those who want to surprise their loved ones with beautiful and fresh blooms. In addition to their delivery services, Penelope Petals also has a variety of shops available for those who prefer shopping in person. With their wide selection of flowers and excellent customer service, Penelope Petals is a top choice for anyone looking for quality floral arrangements.
Introduction to Penelope Petals
Penelope Petals is a flower shop located in Cosham, Portsmouth, England. The company was established in 2015, and it is dedicated to delivering beautiful and unique flower arrangements to their customers. The company is unique because its team of florists sources the freshest flowers from local growers and creates bespoke arrangements tailored to each customer's needs, ensuring that every bouquet is one-of-a-kind.Services & Products
Penelope Petals offers a variety of services, including flower deliveries for weddings, funerals, and other special occasions. Customers can also purchase bouquets, flower arrangements, and potted plants in-store or online. In addition, the company offers gift hampers and add-ons, such as chocolates and balloons, to complement their floral offerings.Location
Penelope Petals is located on High Street in Cosham, a bustling area with a mix of residential and commercial properties. The area is known for its diverse range of shops and shopping centers, including grocery stores, clothing boutiques, and specialty shops. The nearest public transportation options to the store are Cosham Railway Station, which is approximately 0.5 miles away, and the Cosham Bus Interchange, which is approximately 0.3 miles away.Benefits
Customers should choose Penelope Petals because of their commitment to using fresh, locally-sourced flowers and creating unique arrangements that are tailored to each customer's needs. The company also offers same-day delivery within a 10-mile radius of the store, making it easy for customers to get their floral needs met quickly and efficiently.Good to Know
Customers should be aware that Penelope Petals is closed on Sundays, and they should place their orders at least 24 hours in advance to ensure timely delivery.Reviews
Customers rave about the quality of the flowers and the beautiful arrangements created by Penelope Petals. They also appreciate the excellent customer service provided by the friendly and knowledgeable staff.Amenities
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delivery -
bouquet
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vase
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arrangement
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holiday special
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customized bouquet
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floral design
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organic flowers
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local delivery
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online ordering
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gift card
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delivery fee
FAQ
What is your delivery area and what is the cost of delivery?
Our delivery area is within Portsmouth, and we charge a flat fee of £5 for all deliveries.How can I customize my bouquet or arrangement?
You can customize your bouquet or arrangement by contacting us directly and letting us know your preferences. We will do our best to accommodate your requests and create a personalized arrangement just for you.What is your policy on substitutions if a certain flower is not available?
If a certain flower is not available, we will make a substitution with a flower of equal or greater value. We will always strive to maintain the same overall look and feel of the arrangement, and will only make substitutions if absolutely necessary.How do I track my order or receive confirmation of delivery?
You can track your order by contacting us directly and providing us with your order number. We will then provide you with an update on the status of your delivery. Additionally, we will send you a confirmation of delivery once your order has been successfully delivered.What is your return or refund policy if I am not satisfied with my order?
If you are not satisfied with your order, please contact us as soon as possible so we can work to resolve the issue. We offer refunds or replacements for orders that are damaged, incorrect, or otherwise unsatisfactory. However, we cannot offer refunds or replacements for orders that have already been delivered and accepted by the recipient.Reviews
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Marley Blandford
We ordered our wedding flowers last month from Penelope Petals in Cosham. Throughout the whole process, they were very helpful and with a couple of conversations and an exchange of photos, they managed to visualise and create an incredible bouquet for my wife, which she described as perfect. They also provided the bouquets for the bridesmaids, buttonholes for myself and my groomsmen and corsages for our mothers. Everything turned out beautifully and looks fantastic in the photos. And to top it all off, my wife spoke to several members of staff throughout the enquiry and order process - each & every person she spoke to was very friendly and helpful. We would highly recommend this florist for any occasion.
08-05-2023
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melanie dilley
Placed an order from overseas for Mothers Day. Even with a crackly telephone line, great customer service and big and beautiful/ varied bouquet of very fresh flowers. Delivered promptly. Many many thanks for making my Mums Day. 🌺
29-03-2023
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Ashley Rapson
Fantastic service, I feel so at ease ordering flowers from here as they just seem to understand what I want and always deliver the most stunning flowers.
29-12-2022
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Edwina Coleman
My daughter arranged for a birthday bouquet and the flowers were absolutely beautiful. Fresh, good quality and vibrant, well thought out. Thank you.
29-12-2022
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Georgia Tibble
I just received the most amazing flowers today they're absolutely gorgeous
29-05-2022
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Sarah Daley
Thank you so much for the wonderful, colourful basket of flowers which I collected today for my Mother in law, they are so beautiful, she was delighted with them!
29-05-2021
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Ryan S
On behalf of myself and my family, I would like to thank Penelope for the incredible job done on my Auntie's floral tributes. They were stunning something everyone repeated to us, for a lady who loved flowers it was the perfect tribute, nothing was too much trouble for Penelope's Petals and we are very impressed with the 10/10 service we received. Thank you
29-05-2021
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Wizard Wangster
Sent flowers to a funeral today that cost £55 and was really dissatisfied very disappointed should have gone to tescos
29-05-2021
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Jackie Buffin
Amazing baskets of flowers and very good prices, will use Penelope Petals always
29-05-2020
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Pauline Sherwood
Popped in today for some flowers for the first anniversary of losing my mum. The lady was totally unhelpful, offering no suggestions except negative ones until i felt i had no option but to leave the shop and go elsewhere. Won't be going back again, extremely bad customer service.
29-05-2020
