Pembroke Property Management
Pembroke Property Management is a leading property management company based in Tunbridge Wells, England. They specialize in providing top-notch property administration services for clients in the real estate and housing industry. With their expertise and experience, they help clients manage their properties efficiently and effectively. Pembroke Property Management is committed to delivering exceptional service and ensuring client satisfaction. They are one of the most trusted and reliable property management companies in the United Kingdom.
Introduction to Pembroke Property Management
Pembroke Property Management is a property management company based in Tunbridge Wells, England. The company was founded with the purpose of providing excellent property management services to clients in the real estate and housing industry. With years of experience, the company has built a reputation for being reliable, efficient, and professional. What makes Pembroke Property Management unique is their commitment to tailoring their services to each client's specific needs and requirements.Services & Products
Pembroke Property Management offers a range of services, including property management, property administration, and real estate and housing services. Their property management services include day-to-day management, rental collection, property inspections, and maintenance. They also offer property administration services, such as lease agreements, tenant screening, and evictions. In addition, Pembroke Property Management provides real estate and housing services such as property sales and acquisitions.Location
Pembroke Property Management is located in Tunbridge Wells, a town in the southeast of England. The area is known for its picturesque scenery, historic buildings, and vibrant cultural scene. The town has a variety of businesses, including shops, restaurants, and cafes. The closest public transportation options are Tunbridge Wells Station (0.7 miles), High Brooms Station (1.3 miles), and Frant Station (2.4 miles).Benefits
Customers should choose Pembroke Property Management because of their commitment to providing excellent service to each individual client. They take the time to understand each client's needs and requirements and tailor their services accordingly. Pembroke Property Management also has years of experience in the industry, which has allowed them to develop a reputation for being reliable and professional.Good to know
Customers should be aware that Pembroke Property Management is dedicated to providing the highest level of service to their clients. They are committed to transparency and communication, so clients can expect to be kept informed throughout the entire process.Reviews
Customers have given Pembroke Property Management rave reviews for their professionalism, attention to detail, and exceptional service. Clients have praised the company for their responsiveness, efficiency, and expertise in the field of property management.FAQ
What types of properties do you manage?
We manage a variety of residential and commercial properties, including single-family homes, multi-unit apartment buildings, retail spaces, and office buildings.How do you handle maintenance requests and repairs?
We have a dedicated maintenance team that handles all maintenance requests and repairs. Tenants can submit requests through our online portal or by phone, and our team responds promptly to address the issue.What is your process for handling late rent payments or evictions?
We have a clear and transparent process for handling late rent payments and evictions. We work with tenants to come up with a payment plan or solution for late payments, but if necessary, we will take legal action to evict a tenant who consistently fails to pay rent.How do you handle tenant selection and eviction processes?
We have a thorough tenant screening process that includes credit checks, background checks, and employment verification to ensure that we select responsible and reliable tenants. If a tenant violates the terms of their lease or consistently fails to pay rent, we will take legal action to evict them.Can you provide references or testimonials from other property owners you have worked with?
Yes, we can provide references and testimonials from other property owners we have worked with. Please contact us and we will be happy to provide this information.Reviews
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Drainsmart
18-06-2022
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A Lo
Zero, absolutely zero customer service Over a year enquiry that never been solved
18-06-2022
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Neil Bishop
Terrible company in my experience - double charged me and never performed works scheduled. As leaseholders we had to set up a private company to get rid of them. I’m still owed thousands of pounds by this company even though we’ve been free of them since April 2021. Update: received the refund in December 2021. Seven months after cutting ties with them. Their comment about not receiving an email since 2018 is not true. I have emailed them as early as this year - 2021 - asking why they are still spamming me with automated email requests for charges. I think they need a new system because clearly something isn’t working.
18-06-2022
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Dave Walker
Many thanks to Kim for sorting my issue out very quickly much appreciated with keeping me updated and a pleasure to speak to Thanks again Dave
18-06-2021
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C James
Terrible chaotic service for extremely expensive and unreasonable cost -they charge money for works that they did not even carry out. Unprofessional and unreliable managers. I have owned leasehold properties for nearly 15 years with various agents in different parts of London and have never experienced such a awful level of service as I experience with Pembroke. They dont care about resolving issues in a cost effective way - issues in the property have never been resolved but only keep charging money unreasonably without getting the work done and the issue resolved. Their management is chaotic and disorganised. Communication is awful. I can't think of any worse service than what I have experienced with Pembroke.
18-06-2021
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Elliot Knapp
18-06-2021
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David H
Pembroke have managed the flats I live in for a few years and have not had any issues. Evie in particular has been very quick to help with any questions / requests.
18-06-2021
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karen lord
Spoke to Abbie at Pembroke today and she was very helpful professional and sorted out my queries quickly, with no fuss , it was a pleasure talking to her highly recommend , thank you
18-06-2021
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Matt Woods
Apparently, me not being a 'lease-holder' means I am exempt from living in a property that is poorly managed by Pembroke (see response). Repeated letters from local council on issues are not responded to. Awful company, doesn't pay for repairs to be made efficiently and passes the costs to residents. Still no flood protocol despite being flooded for 6 months (a flood that the company couldn't be bothered to deal with for a silly amount of time). Also remedial work carried out in the building to ensure it meets fire regulatory requirements, after residents living in the block for over 2 years, then again, the costs were passed to residents.
18-06-2021
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Carly Rowand
Sorted an insurance claim quickly and efficiently after a water leak from the flat above.
18-06-2020
