Bpo Companies

PCI Pal

PCI Pal is a leading BPO company based in London, England. They specialize in providing IT and E-Commerce solutions to businesses of all sizes. With a focus on security and compliance, PCI Pal helps their clients securely manage and process sensitive data.

Introduction to PCI Pal

PCI Pal is a leading global provider of cloud-based secure payment solutions for businesses. Established in 2011, the company has its headquarters in London, UK. PCI Pal's main purpose is to provide secure payment services to businesses that handle sensitive customer data. The company has a unique approach to payment security, which ensures that businesses can accept payments securely and maintain PCI compliance.

Services & Products

PCI Pal offers a range of secure payment solutions that are designed to help businesses of all sizes. The company's services include card-not-present payments, interactive voice response (IVR), and agent-assisted payments. Customers can buy these services on a subscription basis, which makes them affordable for businesses of all sizes. PCI Pal's solutions are designed to be easy to use, and they integrate seamlessly with existing systems.

Location

PCI Pal's headquarters are located in Bishopsgate, London. The area is known for its vibrant business district, with many IT and e-commerce companies located nearby. The location is easily accessible by public transport, with Liverpool Street Station, Bank Station, and Moorgate Station all within walking distance.

Benefits

PCI Pal is unique in its approach to payment security. The company's solutions are designed to be easy to use, affordable, and scalable. PCI Pal's cloud-based solutions are fully compliant with PCI DSS regulations, which means that businesses can accept payments securely and maintain PCI compliance. The company's customer support team is available 24/7 to provide help and support when needed.

Good to know

Customers should be aware that PCI Pal's solutions require an internet connection to work. Businesses should ensure that they have a reliable internet connection before using PCI Pal's services.

Reviews

Customers have praised PCI Pal for its easy-to-use solutions, excellent customer support, and affordable pricing. Many customers have reported an increase in payment security and PCI compliance since using PCI Pal's services. Overall, PCI Pal has received positive reviews from its customers in the IT and e-commerce industries.

Amenities

computer
internet access
printer
conference room
training room
reception area
office supplies
security system

FAQ

What specific services do you offer as a BPO company?

We offer a range of BPO services including customer service, technical support, back-office support, and payment solutions.

Can you provide examples of previous successful projects you have completed for clients?

Yes, we have successfully completed projects for clients in various industries such as finance, healthcare, e-commerce, and telecommunications. Our clients have seen improved efficiency, cost savings, and increased customer satisfaction.

How do you ensure data security and confidentiality for your clients' sensitive information?

We have implemented strict security measures such as PCI DSS compliance, data encryption, and access controls to protect our clients' sensitive information. Our employees are also trained on data security and confidentiality protocols to ensure compliance.

What is your pricing structure for your BPO services?

Our pricing structure is tailored to each client's specific needs and requirements. We offer competitive rates and flexible pricing options to ensure our clients receive the best value for their investment.

How do you handle any potential communication barriers with offshore teams or clients?

We have a dedicated team of language and cultural experts who work to ensure smooth communication between our offshore teams and clients. We also use communication tools such as video conferencing, instant messaging, and email to facilitate effective communication. Additionally, we provide language and cultural training to our employees to improve communication and understanding.