Paynes Garages Ltd.
Paynes Garages Ltd. is a reputable company located in Hinckley, England. They specialize in providing top-notch services as Ford and Isuzu dealers. They also offer a wide range of vehicles such as cars, boats, and motorcycles. With their years of experience in the industry, Paynes Garages Ltd. is committed to providing their clients with the best products and services.
Introduction to Paynes Garages Ltd.
Paynes Garages Ltd. is a family-owned business that has been operating for over 100 years. They are known for their exceptional customer service and expertise in the automotive industry. What sets them apart from other dealerships is their commitment to providing their customers with the best experience possible.Services & products
Paynes Garages Ltd. offers a variety of services to their customers. They are Ford and Isuzu dealers, specializing in the sale of cars, boats, and motorcycles. They also offer servicing and repairs, MOT testing, and have a parts and accessories shop.Location
Located on Watling St in Hinckley, Paynes Garages Ltd. is situated in a prime location. The area is bustling with other businesses, including restaurants, cafes, and shops. Customers can expect a lively atmosphere and plenty of things to do in the surrounding area. The closest public transportation options are the Hinckley train station, which is 1.1 miles away, the bus station, which is 0.9 miles away, and the Ashby Canal, which is within walking distance.Benefits
Customers should choose Paynes Garages Ltd. because of their exceptional customer service, expertise in the industry, and commitment to providing the best experience possible. They offer a wide range of services and products, making it a one-stop-shop for all of their customers' automotive needs.Good to know
Customers should be aware that Paynes Garages Ltd. has a strict COVID-19 policy in place to ensure the safety of their customers and staff. They also offer a shuttle service to customers who need transportation while their vehicle is being serviced.Reviews
Customers have raved about the exceptional customer service provided by Paynes Garages Ltd. They have commented on the friendly and knowledgeable staff, as well as the high-quality work done on their vehicles. Overall, customers highly recommend Paynes Garages Ltd. for all of their automotive needs.Amenities
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test drive
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financing
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service department
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parts department
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on-site mechanic
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pickup-delivery
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free wi-fi
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air conditioning
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heating
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trade-in value
FAQ
What is the warranty on Isuzu vehicles?
We offer a standard manufacturer's warranty for all Isuzu vehicles, which typically includes a 5-year/125,000-mile warranty for the powertrain and a 3-year/60,000-mile warranty for the basic vehicle.Do you offer maintenance and repair services for Isuzu vehicles?
Yes, we do provide maintenance and repair services for Isuzu vehicles. Our service department is staffed with experienced technicians who have received specialized training in Isuzu vehicles.What types of Ford vehicles do you sell?
We sell a wide range of Ford vehicles, including cars, trucks, SUVs, and commercial vehicles. Our inventory includes popular models such as the Ford F-150, Explorer, and Mustang.What is your service department's experience and expertise?
Our service department has years of experience working on a variety of vehicles, including Isuzu and Ford. Our technicians are certified and have received specialized training to ensure they are equipped to handle any maintenance or repair needs.Do you provide warranties on new or used vehicles?
Yes, we offer warranties on both new and used vehicles. Our new vehicles come with a standard manufacturer's warranty, while our used vehicles come with a limited warranty for added peace of mind. The specifics of the warranty will depend on the vehicle and its condition.Reviews
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David Wain
Great team and very knowledgeable of their products
26-05-2023 -
Paula Bailiss
Great service, great price ! Love that 22 month’s recovery is included with a service and MOT and the video sent of mechanics doing the MOT
25-05-2023 -
Louisa Emery
Great service from Paynes. Chantelle was fab and couldn’t do enough to help!
23-05-2023 -
Louise Atkin
Fantastic service from the minute I stepped into the showroom. Trevor listened to my exact requirements and delivered 10 fold. Would highly recommend they go above and beyond with all the extras given.
20-05-2023 -
Gareth Shilton
Had part that I needed in stock. Collected without trouble.
20-05-2023 -
Shahnawaz Khan
20-05-2023 -
Les Woollaston
Fitted me in for a Ford Transit recall. Arrived early due to needed to be elsewhere. No problem for them, they fitted me in early. Nice staff, felt at ease.
20-05-2023 -
Simon Brown
My only issue with the two times I have chosen to take my ford Mondeo to Paynes for repair work, is that they openly and immediately inform the customers there is a £99 diagnostics charge to pay and it is not refundable even if the work is undertaken. But in both cases for me, I got a phone call from a receptionist, not a technician, asking me to make a choice as to what "might" fix the problem based on the fact that if then the work is done and the problem is not solved, I will have to pay for that work, because I made the choice. Ford should listen to my issues, then diagnose whats wrong and "tell me" what will fix that problem and stand by it, more so, when applying a 100 quid fee for just the diagnostics. In both cases, I did make the right choice as to what to try, and therefore I did get the vehicle repaired correctly and my issues resolved. But I know, if I had made the wrong choice of action, I would have either paid a considerably higher price to replace an item that didn't need changing or ended up paying for parts and labour that didn't solve the problem and still be faced with the bill plus having to "try" something else. So I almost feel lucky I made the right choices. But I had to pay a higher cost, being a ford dealership, than I would elsewhere. Just slightly prohibitive in the future if I need to find somewhere to figure out whats wrong with my car and how best to fix it. I end up leaning towards trying independent car repair garages first, that generalise, not specialise, which is a shame really. Remembering however, that in the end, I did get my problems fixed, both times and have had no recurring issues from that work. So I do know I could go back again as long as I remember the costs and that I may well have to choose myself what needs mending.
06-05-2023 -
Ian N
I would like to thank Bradley for all his help in sorting out our new Puma ST. Nothing was too much trouble for him and he certainly made the whole process easy
29-04-2023 -
Dave Pratt
I recently purchased a Ford Focus Estate from Paynes. From the start I was greeted by Chantelle who arranged for me to test the drive the car and by that, I mean I was allowed to take it out for over an hour to make sure I was thoroughly happy with the potential purchase. There was no hard selling, in fact Chantelle went out of her way to try and offer me a deal on the car and made sure everything and I mean everything, was checked and sorted on the car before I picked it up. The service I have had from Paynes and in particular from Chantelle has been second to none and likewise the follow up service too. Having looked at a number of cars of the same type and spec at a couple of well known car 'supermarkets' where I dealt with sales personnel who didn't know the product they were trying to sell and the customer they were dealing with, then dealing with Chantelle was a breath of the proverbial fresh air ! If you're looking for a car then give Paynes a shout, great to deal with people who care and once again, massive thanks to Chantelle for just doing a great job.
27-04-2023