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Dental Insurance Agencies

Paycare

Paycare is an insurance company based in Wolverhampton, England. They specialize in dental insurance and are known for their reliable and affordable services. As one of the leading dental insurance agencies in the United Kingdom, Paycare is committed to providing their clients with the best coverage possible. With a focus on customer satisfaction, Paycare is dedicated to ensuring that their clients receive the support they need when it comes to their dental health.

Introduction to Paycare

Paycare is a UK-based insurance company that has been providing health and wellness insurance for over 140 years. Paycare is unique because it is a not-for-profit organization, meaning that all profits are reinvested back into the company to provide better services to its customers. Paycare is committed to providing affordable and accessible insurance to everyone, regardless of their income or health status.

Services & Products

Paycare offers a range of health and wellness insurance products, including dental insurance, health cash plans, and employee assistance programs. Customers can choose from a variety of plans that suit their individual needs and budget. Paycare also offers a range of additional benefits, such as discounts on gym memberships, alternative therapies, and more.

Location

Paycare's headquarters are located in Wolverhampton, England. Wolverhampton is a bustling city with a diverse population and a thriving business community. The area is home to a variety of businesses, including retail stores, restaurants, and professional services. Public transportation in the area is excellent, with several bus and train stations located nearby. The three closest public transportation options to Paycare's headquarters are Wolverhampton Train Station (0.4 miles), Wolverhampton Bus Station (0.6 miles), and Wolverhampton St George's Metro Stop (0.3 miles).

Benefits

Customers should choose Paycare because of its commitment to providing affordable and accessible insurance to everyone. Paycare's not-for-profit status means that its focus is on providing quality services to its customers rather than making a profit. Paycare also offers a range of additional benefits, such as discounts on gym memberships and alternative therapies, which can help customers maintain a healthy and active lifestyle.

Good to Know

Customers should be aware that Paycare's insurance products are designed to complement the services provided by the NHS rather than replace them. Paycare's insurance products are not intended to provide emergency or critical care, and customers should always seek medical attention in the event of an emergency.

Reviews

Customers have praised Paycare for its easy-to-understand insurance products and excellent customer service. Customers appreciate that Paycare's insurance products are affordable and accessible to everyone, regardless of their income or health status. Many customers have also commented on the additional benefits offered by Paycare, such as discounts on gym memberships and alternative therapies.

Amenities

  • amenity
    online payment
  • amenity
    mobile app
  • amenity
    online scheduling
  • amenity
    flexible payment plans
  • amenity
    online claims submission
  • amenity
    multiple insurance plans
  • amenity
    in-network providers

FAQ

What types of dental services are covered by your insurance plans?

Our insurance plans cover a wide range of dental services, including but not limited to routine check-ups, cleanings, fillings, extractions, and root canals. We also cover more complex procedures such as crowns, bridges, and dentures.

Can I choose my own dentist or am I restricted to a network of providers?

You have the freedom to choose any licensed dentist for your dental care. However, we also offer a network of providers who have agreed to accept our insurance plans and may offer discounted rates for their services.

How does your company handle claims and reimbursements?

We have a simple and efficient claims process that allows you to submit claims online or by mail. Once we receive your claim, we will process it promptly and reimburse you according to the terms of your insurance plan.

What is the process for pre-approvals or authorizations for specific dental procedures?

If you require a specific dental procedure that is not covered under your insurance plan or requires pre-approval, you can submit a request for authorization. Our team will review your request and provide you with a decision within a reasonable timeframe.

Are there any limitations or exclusions to dental coverage in your plans?

While our insurance plans cover a wide range of dental services, there may be some limitations or exclusions depending on the specific plan you choose. We recommend reviewing the terms and conditions of your plan carefully to understand any coverage limitations or exclusions.

Reviews

  • ERIC HENRY

    All ok

    20-05-2023

  • Lesley Smith

    I don't usually submit reviews but wanted to balance some of the more recent negative comments with my own innumerable positive experiences of Paycare. Have been a member for many years and without exception all submitted invoices paid expeditiously, usually within 48 hours. Any telephone contact has always been cordial, helpful and professional.

    13-05-2023

  • Sue

    The people working there are nice but it is not a useful product really and as I have spent approximately £12,000 with them and got not much back. I recently retired from the nhs and found out that the payments were in arrears so couldn't claim my dental and optical again.again.Couldnt claim for MRI a few years back and couldn't claim at all over Covid. My advice is to look in to this before you join as you would be better putting your money in a savings account. It is like buying raffle tickets, a charitable donation rather than insurance. Hope you find this helpful.

    13-05-2023

  • Valerio Spazzarini

    Despite declaring the reimbursement should take few days in reality they take months. My last claim is still under review and I will update this when I will see the end. For now pretty poor experience.

    27-03-2023

  • Hashaam Jameel

    Really poor, amateurish service. I made a claim to reimburse a dentist appointment and at the time of writing this it's been a month and a half since I made the claim which I still haven't received despite being told that my claim has been approved. I've tried calling and emailing on multiple occasions for updates but their customer service team has been useless. Every time get I touch with someone I always seem to get told something contradictory to what I was told the last time. Avoid using them unless you want to get scammed.

    27-01-2023

  • The Bandit

    27-11-2022

  • Lindsay Davies

    27-05-2022

  • Jacqueline

    27-05-2022

  • Tomi Hauptkorn

    (Translated by Google) First of all, invoices are sent for things that were never ordered, at least by me. Furthermore, it only says on the letterhead after the reminder. Furthermore, it is more than clear that the e-mail does not belong to me personally. If you want to contact the company and call at the times listed on the letterhead, that's outside of service hours... hey that's funny. (Original) Erstmal werden Rechnungen zugestellt für Sachen die nie bestellt wurden, zumindest von mir. Weiterhin steht auf dem Briefkopf erst ab der Mahnung. Weiterhin ist es mehr als eindeutig, dass die E-Mail nicht zur meine Person gehört. Wenn man die Firma kontaktieren möchte, und zu den auf den Briefkopf angegebenen Zeiten anruft, ist das außerhalb der Servicezeiten.... hey das ist lustig.

    27-05-2022

  • T Johns

    Critical: Professionalism, Quality, Value

    27-05-2021