Pass The Property
Pass The Property is a UK-based company that specializes in estate appraisals, property management, short-term apartment rentals, and appraisal services. They are dedicated to providing exceptional real estate and housing services to their clients. Additionally, Pass The Property offers financial services to ensure that their clients receive the best possible return on their investments.
Introduction to Pass The Property
Pass The Property is a UK-based property management company that was founded in 2017. The company's main objective is to provide hassle-free rental solutions to landlords and tenants alike. What makes this company unique is that it offers a range of services, including property management, short-term apartment rentals, and estate appraisals.Services & products
Pass The Property offers a range of services to its customers. These include estate appraisals, property management, and short-term apartment rentals. The company also provides other services such as tenant placement, rent collection, and property maintenance.Location
Pass The Property is located in Leeds, England, on 33 Great George Street. The area is bustling with activity, and customers can expect to find a range of businesses, including shops, cafes, and restaurants. The location is well-connected to public transportation, with the Leeds train station, the bus station, and the coach station all within a 10-minute walk from the company's office.Benefits
One of the main benefits of choosing Pass The Property over other property management companies is the range of services it offers. Customers can find everything they need under one roof, from estate appraisals to short-term apartment rentals. The company also prides itself on providing excellent customer service and ensuring that their customers have a hassle-free rental experience.Good to know
Customers should be aware that Pass The Property is a relatively new company, having been founded in 2017. However, the company has already gained a reputation for providing reliable and efficient rental solutions.Reviews
Customers have praised Pass The Property for its excellent customer service and efficient rental solutions. They have also appreciated the range of services offered by the company, which has made it easier for them to manage their properties.FAQ
What types of appraisals do you offer?
At Pass The Property, we offer a variety of appraisal services for both residential and commercial properties. Our appraisals cover everything from market value assessments to tax assessments and insurance valuations.What types of properties do you manage?
As a property management company, we manage a diverse range of properties including residential homes, apartment complexes, commercial buildings and even short-term vacation rentals. We work closely with property owners to ensure their properties are well-maintained and tenants are happy.Are utilities included in the rental price?
The inclusion of utilities in the rental price varies depending on the property and the terms of the lease agreement. Some of our properties have utilities included while others require tenants to pay for their own utilities. We can provide more specific information about a particular property upon request.Are there any additional fees or charges that I should be aware of?
There may be additional fees or charges associated with renting a particular property, such as a security deposit, application fee or pet fee. These fees and charges will be outlined in the lease agreement and discussed with prospective tenants before signing.What is your process for handling late rent payments or evictions?
We have a strict policy in place for handling late rent payments and evictions. Late payments are subject to a fee and we work closely with tenants to come up with a plan for repayment. In the case of evictions, we follow all legal procedures and work with the appropriate authorities to ensure a smooth and fair process for all parties involved.Reviews
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PreciousinPR
Extremely unprofessional. They cancelled our booking 2 days before to re-list at a higher price. Illegal & disgusting behaviour. To make matters worse I enquired on facebook about this & they blocked me.
24-05-2023
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Kai Ogilvie
Agent cancelled our booking to relist at a higher price. Illegal and extremely unprofessional
24-05-2023
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Simon Cooper
We stayed at their lovely Bath property with a roof terrace. It slept me and my big group of friends over the weekend, 14 in total! Very good customer service, would highly reccommend.
22-05-2023
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Ethan Chapman
I stayed at their gorgeous property in Harrogate with a group of friends last weekend. What a stunning property, it has everything we needed and the communication and guest support was spot on the whole time. Lenard was very helpful! Highly reccommend.
22-05-2023
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Fergus Cook
Truly awful agency to deal with. I had to make a last minute trip with my partner to visit a sick relative and ended up booking accommodation managed by Pass The Property. After a 4 hour drive we arrived at 1am to discover the key wouldn't turn in the door and their 'out of hours' service went straight to voicemail so we were effectively left stranded, desperately trying to book alternative accommodation. The next day I was told that they would need a video from us to prove the door doesn't open. And since we still needed a place for family to stay I was forced to leave my partner as she said goodbye to her dying mother and make the 1 hour round trip to film myself trying to turn the key in the lock. Initially they accepted this video as adequate proof, but after failing to arrange a locksmith, they simply told me that they couldn't assist further and that I should cancel the reservation in order to receive a refund. However, seeing that they had a no-refund policy for guest cancellations I requested that they cancel at their end. This sparked a back and forth as they said that their cleaners were able to get access no problem. They now regarded the issue as 'user error'... The bottom line here is two people spent over an hour on two separate occasions trying to get into the property and were unsuccessful. If there is a knack to opening the door that we were unaware of then this should have been outlined in the welcome pack or made clear to us when we made contact. If I'd forced the door and key any harder, one or the other would have broken and then I'd be having a very different conversation with their agents. We now find ourselves in the middle of arranging a funeral and being told that the owner doesn't want to give us a refund. The greediness and lack of decency is actually staggering. As if the grief wasn't enough, their lack of assistance and accountability have made a really terrible experience that much more trying.
15-05-2023
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Tosin Taye
08-05-2023
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Abdul Shaikh
I just wanted to share one of the worst experience I ever had with Pass the Property. I stayed in one of the properties located in Peckover street, Bradford, UK for almost 2 weeks between 17-30 March and what followed was apparently a SCAM. Initially I was requested to make an upfront security deposit of £175 which they mentioned will be refunded in 2 days post your check out. However, when I called and asked pass the property for refund they claimed there were some damages reported by the cleaners and they will repair the items and share the remaining amount. I kept insisting to investigate the damages as these were not done by me as these were already there when I checked in. Except one damage wherein the bedsheet was made dirty which for some reason the cleaner claimed that the stains (Icecream) cannot be washed off. (Ironically, these are the same cleaners who claimed they changed the bulbs when I reported lack of light in the bathroom whereas nobody showed up and they closed the ticket with some wrong pictures. This false claim was also accepted by the PASS THE PROPERTY that the cleaner lied earlier). Eventually, they charged me £120 for those damages which I haven't done. Since I did not take pictures when I checked in, the blame came on me which disappointed me bigtime. One thing is for sure, I will never engage with Pass the property in the future as there is no hearing for the customers. I would like to request you all to take pictures/videos as soon as you get in to Pass the property apartments, as they may blame you for any damages observed post your check out.
29-04-2023
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Ahmad Younis
I love this property. Its so nicely located. Neat and clean fully furnished. 5 stars ratings.
29-04-2023
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Hayley N
I do not like giving bad reviews but this is really sad. We Booked an apartment through Booking in York, we arrived to a dirty apartment and had to clean it our self. Pass the property seemed really dismissive and until we expressed our concern that they didn’t seem bothered we’d spent over £300 to arrive to an unclean apartment, they was rude. Really uncooperative and haven’t helped us get our money back at all. Arriving to what should be a relaxing holiday and having to go out to buy cleaning products, to sweep, hoover and mop as well as change all the bedding and disinfect the entire place is not how you expect to start your vacation. Utterly appalled and will never be dealing with this company again.
29-04-2023
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Ben Robinson
29-04-2023
