Parcelforce Worldwide
Parcelforce Worldwide is a shipping company based in York, England. They offer a wide range of services including courier services, mailing services, delivery services, and shipping services. They also provide helplines for their customers and have transit depots throughout the United Kingdom. In addition, they are involved in the import-export industry and work closely with customs offices. Parcelforce Worldwide is a part of the BPO industry and operates in business parks. They are one of the leading shipping companies in the UK and have a strong presence in the public sector and society. Their services are utilized by a diverse range of industries including economics and law, IT and e-commerce, real estate and housing, and art and creative.
Introduction to Parcelforce Worldwide
Parcelforce Worldwide is a courier and delivery service company based in York, England. The company was established in 1990 and is owned by Royal Mail Group. Parcelforce Worldwide prides itself on being a reliable and efficient delivery service that offers a range of services to its customers.Services & Products
Parcelforce Worldwide offers a range of courier and delivery services that cater to both domestic and international destinations. Customers can choose from different delivery options, including express, timed, and next-day delivery. The company also offers mailing services and customs clearance services for its customers.Location
Parcelforce Worldwide is located in Unit A1, Millfield Ln, Nether Poppleton, York YO26 6QS, United Kingdom. The area is known for its business parks and transportation hubs, making it an ideal location for a courier and delivery service company. The nearest public transportation options are Poppleton Railway Station (1.5 miles), York Railway Station (3.5 miles), and Leeds Bradford International Airport (29 miles).Benefits
Customers can benefit from Parcelforce Worldwide's reliable and efficient delivery services, which are available for both domestic and international destinations. The company also offers customs clearance services, which can be beneficial for businesses that deal with import-export companies. Parcelforce Worldwide's helplines are available 24/7 to assist customers with any queries or concerns they may have.Good to Know
Customers should be aware that Parcelforce Worldwide is a subsidiary of Royal Mail Group and operates under its regulations and policies. The company also has its own set of terms and conditions that customers should read before using its services.Reviews
Customers have praised Parcelforce Worldwide for its reliable and efficient delivery services. They have also appreciated the company's customer service, which is available 24/7 to assist with any queries or concerns. However, some customers have reported issues with delayed deliveries and lost packages.FAQ
Are your helpline representatives trained and experienced in handling various types of issues?
Yes, our helpline representatives undergo comprehensive training to handle various types of issues. They are experienced and knowledgeable in providing assistance and resolving concerns related to our services.What is your experience with regulations and laws related to international trade?
As an international shipping company, we have extensive experience and expertise in navigating regulations and laws related to international trade. We ensure that we comply with all applicable laws and regulations to provide our customers with reliable and efficient shipping services.Do you offer any maintenance services for your idols?
As a courier and shipping company, we do not offer any maintenance services for idols or any other products. We specialize in transporting items from one location to another safely and securely.What is your return policy if I am not satisfied with the idol I receive?
Our return policy varies depending on the specific circumstances of each case. We encourage customers to contact our customer service team as soon as possible if they are not satisfied with the idol they receive. We will work with you to find a resolution that meets your needs.Can you provide references or customer testimonials for your transit depot services?
Yes, we have many satisfied customers who have used our transit depot services. We can provide references and customer testimonials upon request. Our transit depots are staffed by experienced professionals who are dedicated to providing our customers with the highest level of service.Reviews
-
Susan Bagley
Waited in for three days for my parcel. I had paid for next day delivery. Shocking service.
20-05-2023
-
Richard Green
Knew we were going to be out so left a note on the door asking to leave in a safe place, the driver completely ignored the request and instead returned back to depot over 20miles away, could not even be bothered to leave at the local post office 2 minutes down the road.
27-04-2023
-
karen eastburn
I missed my delivery yesterday as unlike other companies parcelforce doesn’t contact you after they receive it from the company you buy from. The note said he would try again the next day. I knew I’d by out again so wrote on the card he’d posted for it to be left in a safe place, he ignored this and took it back to York delivery depot, which I live 40 miles from. He could have taken it to my local post office if he didn’t want to leave it in the safe place. Which was at my risk and not his. Finally after a long winded call with a robot I got to speak to a human so hopefully 🤞🏻 I can collect it tomorrow from my local post office as it’s a Mother’s Day present.
27-03-2023
-
Wojciech Bieniasz
Bad customer service . One parcel been keept for two months Another parcel not delivered for weeks Just ignorants ! Strongly not recommended .
27-03-2023
-
Mark Grant
A good parcel depot.
27-03-2023
-
Jamie “Jeepboy”
Absolutely disgusting 24 hr express guarantee next day delivery parcel been in York depot 2 days now would not let me collect as delivery not attempted, item needed for next day but now it states getting ready to be assigned to driver route.... phoned up 3 times latest said it will be Tomorrow maybe as york depot behind , sorry but this is not my issues paid for express delivery not fulfilled this parcel should of been delivered on time that's what you pay for, come on not happy st all....
27-03-2023
-
Mehmet Ali AKKUŞ
27-03-2023
-
Greg Allen
27-01-2023
-
Richard Tomlinson
Only recently started using Parcelforce Worldwide send to USA, found staff very helpful & knowledgable & the online team in parcelforce really helpful booking multiple parcels guiding you through booking process. As I'm not a business customer, very speedy with service my parcels arrived within 11 days posting at destination point.
27-12-2022
-
EROS IN UK
Bad service. Bad customer service. They act like scammers. I sent four packages to Cuba. I paid for the service, after a week they returned the packages to me but they never informed me of the reason for the return. I have contacted the agency and after 6 months I still do not have my money back and no response from them.
27-11-2022
