PAR Glass London LTD

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Reviews

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  chris ditmer

  Was recommended to Par Glass by a workman. We needed a splashback in our kitchen. I spoke with Eva and transferred an amount to cover the site visit and measurements. Par Glass do not accept Credit Cards, which removes any payment consumer protections. I was asked to pay for the balance in advance which did not suit me. But Eva agreed to allow me to transfer the payment for the materials/glass and the installation separately. This gave me confidence. Placed order, matte finish/white back. A week later the installers came, very professional and looks wonderful. I'd recommend Par Glass, but I would suggest to the owners that people want to pay by credit card, not bank transfer.

  20-05-2023
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  Tony White

  PAR GLASS LTD was friendly, polite, and professional. The company understood my requirements and made great efforts to fit my needs. The price was very reasonable, and the quality of the materials supplied was excellent. The team worked efficiently and to a high standard. All my old doors and windows were replaced and fitted in a day, and I feel very secure with the new windows, doors, and locks. I cannot fault any aspect of my dealings with this excellent company. Highly recommended. Thanks to all.

  27-11-2022
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  Scott Harvey

  I am excited with the recent installation. The project was carried out professionally by the team. I will not hesitate to contact you for more jobs, and also would recommend your company to friends and family.

  27-11-2022
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  Mark Eddery

  I can honestly say I cannot fault anything with this company. From the first enquiry to installed splashbacks was around 7 working days . The price , quality and speed were excellent and I would highly recommend this company to anyone. One bit of advice I would give is always have a site survey and installation for peace of mind

  27-07-2022
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  Sylvia C

  We had contacted several glass companies to quote for our splashback. PAR Glass were not the cheapest but their service was far better than the others. This is definitely a case of 'you get what you pay for'. It was a pleasure working with PAR Glass and we would not hesitate to recommend them. Kaz was super helpful answering all my questions and accommodating our ever changing site visit and fitting dates (due to our schedule not theirs) The service was seamless from start to finish. Thank you to all the team!

  27-06-2022
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  sonal ladva

  Very quick and efficient service. We used PAR for glass balustrades and I would highly recommend them

  27-05-2022
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  Sarah Stephenson

  PAR Glass supplied and fitted my kitchen splashback yesterday and the whole process was made so easy , prompt communication from the office and polite workmen turning up on time doing a great job. I would totally recommend.

  27-05-2022
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  Paula Willis Photography

  Very efficient, professional and reasonably priced., Back office staff very efficient.

  27-05-2022
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  The EFT Centre

  Excellent customer service, very smooth and friendly fitting experience and the splash backs in my kitchen look fab! Really recommend.

  27-05-2022
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  Annem Hobson

  We contacted PAR Glass regarding an unusual request - a gap in our stairwell we need covered to receive building sign off. Sylwia on email was highly responsive and professional. I was happy with the quote, and they told me it was £90 for a site visit for them to measure up so the glass could be made. A bit steep of a price for a site visit I thought, but none the less I paid it (I regret this now). The two men who turned up were very unprofessional. They measured up fine, but didn't explain what the process was very well. I had to push them. There was also a language barrier which didn't help matters. They went off to their van leaving our front door open and came back 15 mins later with a drawing I didn't understand. What I wanted was a conversation. They did not fill me with confidence. Following on, in the interest of time I continued the conversation with Sylwia who sent me an updated quote. I expected this to be less since the guys who came round indicated no clamps would be used, thus reducing the cost. Feels their pricing is a little finger in the air. Here's the kicker - she then asked I make the final payment in full, way before the work was done. I pushed back. I am happy to pay for the materials (so the glass can be cut) but not for the fitting. Having renovated a property in full, never in my life have a paid a company in full (not even for our entire window replacement) before the work was complete. Materials yes, work no. Given I was nervous about the result, I was not happy with this. Sylwia told me they were asking for payment upfront as "Unfortunately, during Covid, we have reduced workforce and unable to chase payments after the installation." What a load of rubbish. I told them there would be no need to chase and if work is satisfactory I will pay them immediately. It was a no from them. They wouldn't accept payment via my Credit Card so I had protection if things went wrong, only bank transfer. I asked to see a contract with T&C's which stated the site visit should have been £70?! The upfront payment combined with the unprofessional workmen who visited our home left me with a bad feeling. Having then looked at their reviews where things did go wrong it looks like other customers haven't had things rectified. We've now been quoted by another company for the same amount of money as PAR Glass, and they have been utter professionals and are Which.co.uk Trusted Traders. And guess what - no payment up front for the work - only materials! I wasted £90 on a site visit with PAR Glass for nothing but hopefully dodged a more costly bullet.

  27-05-2022