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Shipping Companies, Couriers & Delivery Services, Distribution Services

PalletOnline

PalletOnline is a distribution company based in Stoke-on-Trent, England. They specialize in shipping, courier and delivery services, as well as distribution services. PalletOnline is committed to providing reliable and efficient transportation and shipping services to their clients.

Introduction to PalletOnline

PalletOnline is a shipping and distribution company based in Stoke-on-Trent, England. The company was founded with the purpose of providing efficient and reliable transportation and shipping services to businesses and individuals. What makes PalletOnline unique is their commitment to customer satisfaction and their use of cutting-edge technology to streamline the shipping process.

Services & products

PalletOnline offers a variety of services, including courier and delivery services, distribution services, and transportation and shipping services. Customers can buy pallets, crates, and boxes for their shipping needs. The company also offers tracking and tracing services to ensure that customers can keep track of their shipments at all times.

Location

PalletOnline is located in East Stoke-on-Trent, which is known for its industrial and manufacturing businesses. The area is easily accessible by public transportation, with the closest bus stop being only 0.1 miles away. The nearest train station is 2.7 miles away, and the nearest airport is Manchester Airport, which is approximately 30 miles away.

Benefits

Customers should choose PalletOnline because of their commitment to customer satisfaction and their use of technology to make the shipping process as efficient as possible. The company also offers competitive pricing and a variety of services to meet the individual needs of each customer.

Good to know

Customers should be aware that PalletOnline requires all shipments to be properly packaged and labeled in order to ensure safe transportation. The company also offers insurance coverage for an additional fee.

Reviews

Customers have praised PalletOnline for their reliable and efficient services, as well as their excellent customer service. Many customers have noted that their shipments arrived on time and in good condition, and that the company was responsive to any questions or concerns they had.

FAQ

What types of shipping services do you offer?

We offer pallet delivery services throughout the United Kingdom and Europe. We have standard and economy options for both domestic and international deliveries.

What types of items are not allowed for delivery?

We cannot transport hazardous, illegal, or prohibited items such as firearms, explosives, and chemicals. We also do not transport live animals or perishable goods.

What is your delivery timeframe and is it flexible?

Our standard delivery timeframe is 1-3 business days for domestic shipments and 3-5 business days for international shipments. We also offer expedited delivery options for an additional fee. Our delivery timeframe is flexible and can be adjusted based on your specific needs.

Do you offer tracking and insurance options for packages?

Yes, we offer online tracking for all shipments and insurance options for an additional fee. This provides peace of mind and protection for your valuable items during transit.

What is your pricing structure and are there any additional fees for special services or expedited delivery?

Our pricing structure is based on the weight and dimensions of your shipment, as well as the distance it needs to travel. We offer competitive rates and do not charge any additional fees for special services or expedited delivery. However, insurance and some additional services may have an added cost.

Reviews

  • Marcus Boxshall-Smith

    Perfect company, late on delivery but alled and explained what was happening

    26-05-2023
  • Phil Jackson

    sorted out the problem delivery completed Excellent !!

    25-05-2023
  • keith moss

    Excellent service

    20-05-2023
  • One Man and His Whippet

    Totally excellent service

    20-05-2023
  • Steve watson

    Avoid avoid avoid Lost my consignment/ pallet You tell me how … Worst customer experience ever Top it off 3/4 months for their claims to be sorted !!!! Get what you pay for with this company If you want something picked up And delivered which is fairy simple AVOID this company !!!

    20-05-2023
  • Susan Davidson

    Excellent service!

    13-05-2023
  • Lee Sanderson

    Hands down worst experience i've ever had, first i took a day off work for collection wait til after 5 pm still no word from the driver - contacted customer services told the driver is sick so no collections on this day. had to arrange for next day told it would now be upgraded to next day delivery. Then they contact the customer not me and tell them it wont be delivered until Tuesday only reason i found out is the customer contacted me! Terrible experience, definitely not recommended wont be using again

    06-05-2023
  • william johnston

    Easy to use system and quick response with queries, especially when involving moving goods to NI

    06-05-2023
  • JesusFmonkey

    First time using PalletOnline and was worried about both collection and delivery, but I needn’t have been ! Easy to book online and kept up to date at every stage of the process. No issues at collection, I paid extra £25 for both a pallet and for the driver to put item (electric wheelchair) on the pallet and wrapped it at the depot. Then delivery was a couple of days later, simply lowering the pallet from the lorry and placing it at the side of the road. I would definitely use PalletOnline again.

    06-05-2023
  • Andy Twigg

    Order Made Wednesday 3.30 collected Leeds Next Day (Thursday) delivered 1.30pm Devon on the Friday. Very Happy

    29-04-2023