PaddleSUP Company is a leading provider of adventure sports equipment rental services in the United Kingdom. Specializing in canoe and kayak rentals, the company also offers a wide range of water sports equipment rental services. PaddleSUP is committed to providing high-quality equipment and exceptional customer service to ensure that every adventure is a success. In addition to sports and hobbies, the company also caters to the travel and hotel industry, providing machinery and equipment for various outdoor activities. PaddleSUP Company is the go-to destination for all your adventure sports needs.
Introduction to PaddleSUP Company
PaddleSUP Company is a UK-based adventure sports company that was founded in 2015. The company was created with the purpose of providing customers with high-quality, affordable, and safe equipment rental services for water sports, specifically focusing on paddleboarding, kayaking, and canoeing. What makes PaddleSUP Company unique is their dedication to customer satisfaction and their commitment to providing an unforgettable experience for all customers.Services & products
PaddleSUP Company offers a wide range of services and products for their customers. They provide paddleboard, kayak, and canoe rentals, as well as a selection of water sports equipment rentals. Customers can also purchase new and used paddleboards, kayaks, and canoes from the company. In addition to rentals and sales, PaddleSUP Company offers lessons and tours to help customers improve their skills and explore the beautiful waters of the UK.Location
PaddleSUP Company is located at 78 Novello Cl, Basingstoke RG22 4LE, in the town of Bassingfield, England. The area is known for its picturesque landscapes and tranquil waters, making it the perfect location for water sports enthusiasts. Customers can expect to find other sports and hobbies businesses in the area, as well as local hotels and travel options. The company is conveniently located near public transportation options, including the Basingstoke train station, which is just 2 miles away, as well as the Basingstoke bus station and the Basingstoke coach station.Benefits
Customers should choose PaddleSUP Company because of their commitment to customer satisfaction and safety. The company provides high-quality equipment and lessons from experienced instructors, ensuring that all customers have the best possible experience. Additionally, PaddleSUP Company offers affordable prices and a wide selection of services and products, making it a one-stop-shop for all water sports needs.Good to know
Customers should be aware that PaddleSUP Company requires all customers to wear a life jacket while participating in water sports activities. Additionally, the company recommends that customers bring appropriate clothing, sunscreen, and water to stay hydrated during their rental or tour.Reviews
Customers have raved about their experiences with PaddleSUP Company, praising the company's friendly and knowledgeable staff, high-quality equipment, and beautiful tour locations. Many customers have returned to the company multiple times and recommend it to their friends and family.
FAQ
What are your rental rates and do you offer any discounts for long-term rentals?
Our rental rates vary depending on the equipment and duration of the rental. We do offer discounts for long-term rentals, and the discount amount depends on the length of the rental. Customers can contact us directly for a quote on rental rates and long-term rental discounts.
Do you offer delivery and pickup services for rental equipment?
Yes, we offer delivery and pickup services for rental equipment. The cost of delivery and pickup depends on the distance from our location to the rental site. Customers can contact us directly to arrange delivery and pickup of rental equipment.
Can equipment be reserved in advance, and what is the cancellation policy?
Yes, equipment can be reserved in advance. We require a deposit to secure the reservation, which is applied to the total rental cost. Our cancellation policy states that customers can cancel up to 24 hours before the rental start time for a full refund of the deposit. Cancellations made less than 24 hours before the rental start time will result in the forfeiture of the deposit.
What safety measures do you have in place to ensure the well-being of participants?
We prioritize the safety of our customers and have several measures in place to ensure their well-being. Our equipment is regularly inspected and maintained to ensure it is in good condition, and we provide life jackets and other safety equipment to all participants. We also provide safety instructions and guidelines for using the equipment, and our staff is trained to assist customers with any safety concerns or issues that may arise.
What is the refund policy in case of cancellation or weather-related issues?
If a customer needs to cancel due to weather-related issues, we will work with them to reschedule the rental for a later date or provide a full refund of the rental cost. If a cancellation is made for any other reason, our cancellation policy applies (see previous question). In the event that we need to cancel a rental due to weather-related issues or other unforeseen circumstances, we will provide a full refund of the rental cost.
