Pace Telecom - London
Pace Telecom is a telecommunications company based in London, England. They specialize in providing telecommunications services and solutions as contractors. With their expertise, they offer efficient and reliable services to their clients.
Introduction to Pace Telecom London
Pace Telecom London is a telecommunications contractor based in London, England. The company was founded with the aim of providing high-quality telecommunications services to businesses and individuals in the city. What makes Pace Telecom unique is their dedication to customer service and their commitment to staying up-to-date with the latest technology in the industry.Services & Products
Pace Telecom offers a wide range of telecommunications services, including installation and maintenance of telephone systems, broadband, and networking solutions. Customers can also purchase a variety of products, such as phones, routers, and other telecommunications equipment.Location
Pace Telecom is located on Goswell Road in the heart of London. The area is known for its mix of residential and commercial properties, and there are many businesses in the area that rely on high-quality telecommunications services. The company is conveniently located near public transportation, with the closest options being the Old Street underground station, the Barbican underground station, and the Farringdon Railway Station.Benefits
Customers should choose Pace Telecom because of their exceptional customer service and their commitment to providing the latest technology in the telecommunications industry. The company's technicians are highly trained and experienced, ensuring that customers receive the best possible service.Good to Know
Customers should be aware that Pace Telecom only serves the London area, and they may not be the best option for those outside of the city. Additionally, the company may have limited availability during peak times, so it's important to book services in advance.Reviews
Customers have consistently praised Pace Telecom for their professionalism, expertise, and excellent customer service. Many have noted that the company's technicians are knowledgeable and friendly, and that they are always willing to go above and beyond to ensure that their customers are satisfied with their services.Amenities
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wi-fi -
phone line
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fiber optic cable
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network router
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modem
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cabling
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installation
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repair
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maintenance
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troubleshooting
FAQ
What types of telecommunications services do you specialize in?
We specialize in a range of telecommunications services, including installation, maintenance, and repair of telecommunications systems for businesses and organizations. Our services cover both traditional and modern telecommunications technologies.Can you provide references from past clients in the telecommunications industry?
Yes, we can provide references from past clients in the telecommunications industry. We have worked with a variety of clients across different sectors and are happy to share references upon request.What is your approach to project management for telecommunications projects?
Our approach to project management for telecommunications projects is highly structured and organized, ensuring that every aspect of the project is meticulously planned and executed. We work closely with our clients to establish clear objectives and timelines, and we provide regular updates throughout the project.How do you ensure quality control and safety during telecommunications installation and maintenance?
We have strict quality control and safety measures in place to ensure that all telecommunications installation and maintenance work is carried out to the highest standards. Our team of highly trained technicians follow industry best practices and safety guidelines, and we use the latest tools and equipment to ensure the safety of everyone involved.What is your availability for emergency repairs or maintenance outside of regular business hours?
We understand that emergencies can happen at any time, which is why we offer 24/7 availability for emergency repairs and maintenance outside of regular business hours. Our team is always on call and ready to respond to any urgent requests, ensuring that our clients' telecommunications systems are up and running as quickly as possible.Reviews
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Dave Read
Dealt with these on behalf of a charity, they use predatory sales tactics, unfair charges and have unhelpful customer service. Their business practices should be made illegal.
27-05-2022
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lyndsey Anne
Do not sign up with Pace telecom. Be warned. Very nice when they are trying to get you to sign up but as the guy below said, once they have you signed up it all changes. Many issues over the years. Now our company is closing they want to charge us nearly 1.4k for closing the account. Nice. The building is being knocked down for redevelopment so not much we can do about it. They wont do any work for that 1.4k. Just a nice closing gesture from us to them apparently. Dont do it.
27-05-2020
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Jane Ayres
We are 3 years into a 5 year contract with Pace Telecom. Richard, the salesmen promised us fast business broadband to reach all areas of our hotel. When I asked the question, what will happen if anything goes wrong? His reply was, we won’t rest until it’s working as it should be. For the first 2 years it was great. Since then it has got progressively worse. I have rang their customer service and emailed on numerous occasions and still the internet continues to get progressively worse with little or no action taken by the company. On one occasion I spoke to a guy who was extremely rude to me and suggested it was the fault of our equipment (which we lease from Pace) and would therefore, cost us a minimum of £100. We have asked to be put in touch with someone in senior management but are told every time that they are on other calls, in meetings or out of the office...how convenient! Michelle, our so called account manager contacted us to introduce herself a couple of months ago just as we had arranged for other companies to potentially buy us out of our contract. She asked us to give her a chance to sort the slow/non-existent broadband which I agreed to. Weeks past with no contact so when we began receiving bad reviews for the poor WiFi in guest rooms I sent another email of complaint. The response we received was that she’d been off unexpectedly. I could write a saga of the catalogue of issues we have experienced with Pace but I have wasted enough of my time with them. In short, they promise the earth but once they have your money you’re on your own. Their customer service is amongst the worst I’ve experienced and I am flabbergasted that they’re still trading. My advice is that if you want WiFi you can rely on to run your business smoothly stay well clear of Pace Telecom. They are rude, clueless, cowboys. A guest we had who works for Curry’s was more knowledgable than anyone I’ve spoken to at Pace Telecom.
27-05-2020
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Keith Evans
I’m an ex-customer terrible company don’t sign up with them, you can’t get away without a massive penalty T&C’s are hidden in the website avoid unless you like poor service and wasting your money.
27-05-2019
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Hannah Powell
Always love dealing with these guys. The customer service is always speedy and efficient. Look forward to continuing our relationship.
27-05-2019
