Telemarketing Services, Telephone Answering Services

PA2GO

PA2GO is a UK-based company that specializes in providing telemarketing and telephone answering services to clients. They also offer advertising and marketing solutions as well as telecommunications services. With a focus on delivering high-quality services, PA2GO is committed to helping businesses achieve their goals and improve their customer experience.

Introduction to PA2GO

PA2GO is a UK-based company that specializes in providing telemarketing and telephone answering services to businesses of all sizes. The company was founded by a group of professionals with extensive experience in the telecommunications industry who saw a need for a more efficient and effective way for businesses to handle their phone calls. What makes PA2GO unique is their commitment to providing personalized services that cater to the specific needs of each of their clients.

Services & Products

PA2GO offers a range of services that help businesses manage their phone calls more efficiently. These include telemarketing services, which are designed to help businesses generate leads and increase sales, and telephone answering services, which ensure that businesses never miss a call and can always provide their customers with the information they need. PA2GO also provides advertising and marketing services to help businesses promote their products and services to a wider audience.

Location

PA2GO is located in the Black Barn Fox and Pheasant Centre on Colchester Road in Colchester, England. The area is home to a variety of businesses, including retail stores, restaurants, and professional offices. Visitors to the area can expect to experience the charm of a historic English village, with its quaint streets and picturesque countryside. There are several public transportation options available near PA2GO, including the Marks Tey railway station, which is just over 2 miles away, and the Colchester bus station, which is less than 5 miles away.

Benefits

PA2GO is committed to providing their clients with the highest level of service and support. Their team of experienced professionals works closely with each client to understand their unique needs and develop customized solutions that help them achieve their goals. By choosing PA2GO, businesses can save time and money by outsourcing their phone-related tasks to a trusted partner who can handle them with speed and efficiency.

Good to know

Customers should be aware that PA2GO operates in compliance with all relevant laws and regulations governing the telecommunications industry. The company is committed to protecting the privacy and security of their clients' data, and they take all necessary steps to ensure that their services are reliable and effective.

Reviews

Customers have praised PA2GO for their professionalism, attention to detail, and personalized approach to customer service. Many have noted that the company's services have helped them save time and increase sales, while others have appreciated the peace of mind that comes with knowing that their phone calls are being handled by a team of experts. Overall, PA2GO has received high marks for their reliability, efficiency, and commitment to excellence.

Amenities

phone line
call center
live agent
database management
data entry
reporting
customer service
live answering
call transferring
voicemail services
call screening
customized greeting

FAQ

What is your pricing structure and how does it compare to competitors in the industry?

Our pricing structure is competitive with other telemarketing and telephone answering services in the industry. We offer transparent and flexible pricing options that can be tailored to fit your specific needs and budget. Contact us to discuss pricing in more detail.

Do you have any contracts or minimum commitments for your services?

We do not require any long-term contracts or minimum commitments for our services. We understand that business needs can change and we want to provide the flexibility to adapt to those changes. We offer month-to-month agreements that can be cancelled at any time with 30 days notice.

How do you ensure compliance with telemarketing regulations and protect the privacy of our customers?

We have strict policies and procedures in place to ensure compliance with all telemarketing regulations, including the Telephone Consumer Protection Act (TCPA) and General Data Protection Regulation (GDPR). Our call agents are trained on these regulations and we regularly review and update our policies to stay up-to-date with any changes. We also take privacy seriously and have measures in place to protect the personal information of your customers.

How many call agents do you have and are they trained specifically for my company needs?

We have a team of experienced call agents who are trained to handle a variety of industries and business needs. Our call agents receive ongoing training to ensure they are up-to-date on the latest telemarketing and customer service techniques. We can also provide additional training specific to your company needs.

How quickly can you answer my calls and what are the hours of operation?

We strive to answer all calls within 3 rings and have flexible hours of operation to accommodate your business needs. Our standard hours of operation are Monday through Friday, 8am to 8pm GMT, but we can customize our services to fit your specific schedule. We also offer 24/7 answering services for businesses that require around-the-clock support.

Reviews

Sarah Gribbin

Great company, brilliant team and very efficient and highly recommend PA2GO to any company, can’t thank the team enough!

29-10-2022
Max Muza

I’ve been using PA2GO for a while now and the service they provide is brilliant! I was finding it hard to manage all of my enquires myself, but PA2GO have made my life’s easier and even better than I could manage. I highly recommend their service and look forward to the future with the company!

29-10-2022
Luke Polter

Very impressed should have turned to this company earlier! Thank you PA2GO

29-10-2022
Luke Harper

Fantastic Company that saves your company admin time! I was finding it hard to manage my companies enquires but thanks to PA2GO I know that they are in great hands and all being taken care of. Highly recommend

29-10-2022
Shane Bison Electrical

29-05-2022
cleo williams

Pleased with all they do. Never an issue getting hold of my account manager and no job is too much trouble.

29-05-2022
Matt Edwards

Positive: Professionalism

29-05-2022
Adam Smith

So I've been using PA2GO for a couple of months now and it has improved my whole life by reducing the amount of admin I have to do it has also improved my revenue now I have a team to answers all my calls. Summer handles most of my calls and she handles them like a bawse We did have some speed humps to begin which was mainly down to the software that I use, but once we did training and everyone is comfortable things have been smooth Thanks guys and keep up the good work

29-05-2022
Branded coffeecups

PA2GO are always friendly and professional, we've had a great partnership and long may it continue with their excellent quality service.

29-05-2022
simon barratt

Great service! I particularly love the way I can listen to every call if I need to. The app is awesome and I always get all the call handler info. And I’ve not had a single annoying sales call since they took over. Highly recommended! Simon

29-05-2022