Oxford Bus Company - Travel Shop
The Oxford Bus Company Travel Shop is a bus ticket agency located in Oxford, England. They specialize in transportation and shipping services.
Introduction to Oxford Bus Company Travel Shop
The Oxford Bus Company Travel Shop is a transportation company located in Oxford, England. The company has a rich history dating back several decades and has been providing reliable transportation services to the locals and tourists alike. The company is unique due to its commitment to providing exceptional customer service and offering a wide range of transportation options to its customers.Services & Products
The Oxford Bus Company Travel Shop offers a variety of transportation services to its customers. Customers can purchase bus tickets for local and long-distance travel. The company also offers private hire services for events and corporate travel. In addition, the company has a fleet of coaches available for hire for group travel, school trips, and other events.Location
The Oxford Bus Company Travel Shop is located at 89 Oxford OX1 2DF, United Kingdom. The shop is situated in the heart of Oxford and is surrounded by numerous businesses and tourist attractions. Customers can expect to find a variety of shops, restaurants, and cafes in the area. The shop is conveniently located near several public transportation options, including the Oxford train station, Gloucester Green bus station, and the Park and Ride service.Benefits
Customers should choose the Oxford Bus Company Travel Shop because of its commitment to providing exceptional customer service and reliable transportation services. The company has a fleet of well-maintained buses and coaches and employs experienced drivers who prioritize customer safety and satisfaction. Additionally, the company offers competitive pricing and a variety of transportation options to suit the needs of its customers.Good to Know
Customers should be aware that the Oxford Bus Company Travel Shop has a strict policy regarding lost or stolen tickets. Customers should keep their tickets in a safe place to avoid any inconvenience. Additionally, the company recommends that customers arrive at the bus stop or departure location at least 10 minutes before the scheduled departure time.Reviews
Customers have praised the Oxford Bus Company Travel Shop for its reliable and efficient transportation services. Customers have also commented on the company's commitment to customer service and its well-maintained fleet of buses and coaches. Overall, customers have had positive experiences with the company and would recommend it to others.Amenities
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wi-fi -
air conditioning
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online booking
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credit card acceptance
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refreshments
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luggage storage
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wheelchair accessibility
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stop announcements
FAQ
What is the process for purchasing and receiving bus tickets?
To purchase and receive bus tickets from the Oxford Bus Company Travel Shop, customers can visit our physical location at 89 Oxford OX1 2DF in the United Kingdom or purchase tickets online through our website. Upon purchasing tickets, customers can choose to receive e-tickets via email or physical tickets to be picked up at the Travel Shop.Are there any discounts or promotions available for frequent customers?
Yes, the Oxford Bus Company offers a loyalty program called the Key Card that provides discounts and promotions for frequent customers. Customers can sign up for the Key Card program on our website or at the Travel Shop.What is the policy for cancellations or rescheduling of bus tickets?
The policy for cancellations or rescheduling of bus tickets depends on the type of ticket purchased. Customers can view our full policy on our website or contact our customer service team for more information.What are the safety measures in place for passengers during bus travel?
The Oxford Bus Company has implemented various safety measures for passengers during bus travel, including enhanced cleaning and sanitizing protocols, mandatory face coverings, and reduced seating capacity to allow for social distancing.Can I choose my preferred seat on the bus when purchasing my ticket?
Yes, customers can choose their preferred seat on the bus when purchasing tickets through our website or at the Travel Shop, subject to availability.Reviews
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MK
the employees behave like they're soulless robots out to scam you.
24-05-2023
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Patrick Grant-Blackall
Waiting for the X32 at Didcot station. Bus didn't even turn up at the advertised time of 2156 on a Friday evening.
08-05-2023
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Akshay A
Very disappointed with the staff behaviour as they are rude and disrespectful and don’t put effort to understand what the customer is saying (even if from different country or from here) experienced both. Buses are not on time. 3A buses get cancelled as per wish. Emails answered very late and just annoying when its coming to payments of online and offline of sharing different buses like stagecoach to access -no well put information inside the bus of new changes. They can display ad but not about new rate change and this is annoying to all people who are old as well. Oxford was not like this few years ago. Feel so sorry for certain people who get in bus and new here. My mom wants to give compliment a worker named Kamini who was well informed at work and resolved a 3 month long issues of keycard. Thanks to her.
29-04-2023
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Zena Williams
The 100 bus is very unreliable, doesn't turn up, which then makes people late who rely on the service to get to work!
29-04-2023
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Jeff Brust
zero customer service to be expected. very young assistant at the shop scammed us - first pressured us into buying two tickets for the OX-LHR service at the shop instead of paying when boarding the bus then after the payment went through told us the bus had a 45 minute delay. at that point we could not cancel our payment or get reimbursed anymore. when we asked for reimbursement he responded with a highly unempathic corporate lingo. "it is not our responsibility to catch your flight". mind you we were paid 50 pounds for those bus tickets. bus driver taunted me when I hastily grabbed the luggage he threw out of the bus trunk. that was after we arrived at LHR 75 minutes late.
29-04-2023
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Tomas Markovic
When I missed my bus, the staff went out of their way to help me resolve the situation. Very helpful.
29-03-2023
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Samir Ziadin
The X2 service must be the worst bus service that I have ever used. Every day the buses are late for 20-30 minutes, and today a bus did not show up at all. Even if I try to catch an earlier bus, I am always late for work because of this service. Oxford train station: 27.09.2022 - 9:15 X2, 9:35 X2, 9:55 X2, 10:15 did not show up,
29-03-2023
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Rob Lees
Having travelled on the Oxford to London service (Oxford tube) for nearly 10 years, I must say that the Oxford Tube is a complete an utter shambles. 1. Wifi - might as well not advertise it. In an era where 4G is in every city, why doesn’t it work in the buses? So poor. 2. Toilets - wouldn’t let my dog wee in them. Hideous. 3. The live map is 9/10 wrong - get rid of it, what’s the point if it doesn’t work? 4. The timetable (and this is the point that annoys me most). The poor people waiting at Lewknor (London bound) and Shepherd’s Bush (Oxford bound) every Saturday and Sunday after 4/5 buses being full. Put more buses on at the busier times, it’s so so simple!! I started getting this service in 2012 and ten years later it hasn’t improved, sort it out.
29-10-2022
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Odetta
Buses are never on time and its hard to get an update about the lateness
29-10-2022
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Caroline Trombetta
Hi! I would like know if is there any possibility to claim a refund if I bought my tickets online? I bought and the buses were not stopping at my bus stop, so I could not use my tickets. Someone can help me with that? I tried to contact the customer service but I am still waiting for reply.
29-09-2022
