OVHcloud

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Reviews

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  ludovic sylvestre

  20-05-2023
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  Ronnie Sidwell

  Had ovh for nearly 3 years now and for the last 6 months I have had nothing but issues with the Remote Desktop disconnecting at least 10 times a week lost multiple amounts of work and data the price is not bad but honestly the help is not great at all if there’s anything you don’t understand you can not really rely on a proper explanation they really want you to find all issues your self I was getting ddos every 5 mins and they told me to record the ddos instead of checking the system there’s selfs ovh to you I say really work on your ddos protection and work on getting a better customer service

  27-04-2023
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  cory short

  I have been with OVH for over 10 years never had a major issue with my dedicated servers. they clearly state they only provide support for the hardware software is clearly marked that you have to sort it. just to give you an idea... i turn off my server to purge another from my clusters, they was emailing me telling me they will send a tech to check my server as they didnt recieve a ping in the last minute. i actually did hang but the tech rebooted it again and it worked fine. my oldest server with them is over 6 years old which i am just getting rid off. i have on 2 occassions contacted support via telephone... word to the wise there is several offices across the world if you get no response from say UK call Canada or Australia normally your catch one open. also with reguards to refunds they dont give them if you have used their service and they state that in terms of service clearly. if you order a domain through a hosting provider no offence but more fall you. buy direct from places like godaddy and others.

  27-02-2023
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  Delicious Webdesign

  Worked in IT all my life, this is the 5th hosting company I have had with my company and up till now its pretty faultless, we currently have 2 Dedicated servers with OVH in the UK and am considering more servers with OVH as we continue to grow / expand. I had reservations about this company due to the huge amount of negative reviews in last year but believe a lot of these reviiews are related to a well documented 'fire' in March 2021 that took down a lot of servers at their French Datacentre LIkes Their Superfast Servers Reliablity / Uptime Great admin panel Quick Turnaround from purchasing server to deployment Value for money Configuration Options (server locations all around the world) Payment options (reductions for paying yearly in advance) Very powerful servers that seem to be much cheaper than alternative companies Online chat function Quick response to support tickets (only had a few reasons to contact them above domain DNS settings and they fixed these quickly) Dislikes Support - I would state that they provide Standard support which operates on a ticket system that is only avaiable monday to friday 8-6pm so unless you upgrade it (up to the ridiculous Enterprise Level which is, wait for it ...... £4400 excluding vat per month you will need your own server support team which is what we have Business Support level is 24/7 and is 'only' £191 plus vat per month but really I consider this to be a standard that should be included in all server support agreements.

  27-05-2022
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  Ionstorm

  Always good service - relatively slow on support but generally useful (not some bs half read response with a copy and paste comment). Good value for money, HOWEVER I've noticed now they don't offer a free plesk license for vps.. Which is going to bump the already increased prices.

  27-05-2022
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  Simon

  Sent tons of abuse reports, no answer at all. Great. If you want do things that nobody cares, just go to OVH. ;-)

  27-05-2022
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  Barny

  Do not trust OVH's 14 day refund policy. In reality OVH have nebulous terms and conditions and will refuse to refund you, even if you have paid upfront for 12 months, if you have in any way "used the service". What this really means is that you cannot install or test your site or do anything whatsoever with the server without losing your eligibility for a refund. In our case nobody but our lead developer ever accessed the server and, after just one day (so well within the 14 day cancellation period) OVH flatly refused to refund us. Avoid OVH at all costs, unless you enjoy throwing your money away.

  27-05-2022
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  Ioan-Marian MAXIM

  Very cheap and secure cloud solutions

  27-05-2021
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  B Sykes

  Poor very poor, one of the worst support/server companies I have ever worked with. Explain pls OVH

  27-05-2021
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  Colin Bowler

  Appalling company. Demanded information regarding my company to which they had no rights. They should learn to operate as a service business and not force their customers to give unnecessary information in order to use their services. Cannot recommend under any circumstances. There are much better, friendlier companies out their to use

  27-05-2021