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Tour Agencies

Ours Travel

Ours Travel is a tour agency based in London, England. They specialize in providing travel and hotel services to their clients. With a focus on customer satisfaction, Ours Travel offers a wide range of travel packages to various destinations. Their team of experienced professionals ensures that clients have a hassle-free and enjoyable travel experience.

Introduction to Ours Travel

Ours Travel is a tour agency based in London, England. The company was founded with a mission to provide unique travel experiences to customers from all over the world. Ours Travel is dedicated to offering personalized travel services that are tailored to meet the needs of each individual customer. What sets this company apart from others in the industry is their commitment to customer satisfaction and their attention to detail.

Services & products

Ours Travel offers a wide range of travel services, including flight bookings, hotel reservations, and guided tours. Customers can choose from a variety of travel packages that are designed to suit different budgets and travel preferences. The company also offers customized travel packages that are tailored to meet the specific needs of each customer.

Location

Ours Travel is located in The Broadway, a bustling commercial area in London. The area is home to a variety of businesses, including restaurants, cafes, and shops. Customers can expect to experience the vibrant culture of London while exploring the area. The closest public transportation options are Mill Hill Broadway Station (0.1 miles), Mill Hill East Underground Station (1.1 miles), and Hendon Central Underground Station (1.5 miles).

Benefits

Customers should choose Ours Travel because of their commitment to providing high-quality travel services that are tailored to meet the needs of each customer. The company has a team of experienced travel professionals who are dedicated to ensuring that each customer has a memorable travel experience. Ours Travel also offers competitive pricing and flexible payment options.

Good to know

Customers should be aware that Ours Travel requires a deposit to secure bookings. The company also has a cancellation policy that customers should familiarize themselves with before making a booking.

Reviews

Customers have praised Ours Travel for their excellent customer service, attention to detail, and personalized travel experiences. Many customers have commented on the company's knowledgeable and friendly staff, as well as their competitive pricing. Overall, customers have had positive experiences with Ours Travel and would recommend the company to others.

Amenities

  • amenity
    wi-fi
  • amenity
    restaurant
  • amenity
    bar
  • amenity
    pet-friendly
  • amenity
    concierge service

FAQ

What types of tours do you offer and what destinations do you specialize in?

We offer a variety of tours, including cultural, historical, adventure, and culinary tours. We specialize in destinations all around the world, including Europe, Asia, Africa, and the Americas.

Can you provide references or customer reviews of past tours?

Yes, we have many satisfied customers who have left positive reviews of their experiences with us. We would be happy to provide references or direct you to our online reviews.

What accommodations and transportation options are included in the tour packages?

We offer a range of accommodations, from budget-friendly hotels to luxury resorts, depending on the tour package. Transportation options also vary, from private cars to group buses and trains. Specific details will be provided for each tour package.

What is the maximum group size for your tours?

Our maximum group size varies depending on the tour, but we strive to keep our groups small and intimate to provide a more personalized experience. Typically, our groups range from 10-20 people.

What is your cancellation and refund policy?

Our cancellation and refund policy varies depending on the tour package and the timing of the cancellation. Generally, we require a deposit at the time of booking, and full payment is due closer to the tour start date. If you need to cancel, we will do our best to provide a refund, but there may be fees associated with cancellations. Please refer to the specific terms and conditions of your tour package for more information.

Reviews

  • Mooboo Greenwich

    27-02-2023
  • Chung-Ju Lee

    Excellent services!

    27-10-2022
  • Dirk Baldwin

    The young lady I spoke to was very knowledgeable, and quickly and efficiently answered my questions. The fact that the ticket was nearly £200 more than the ticket on Thai Airways was the only downside.

    27-08-2022
  • FH T

    A Taiwanese travel agency based in London. I never got chance to visit their office, however , they are always very helpful for any of my travel plans!

    27-05-2022
  • Robert Whitten

    Jing was very helpful and was very patient with me when I wanted to make changes to my flight schedule.

    27-05-2022
  • M Ko

    Ours Travel is super helpful! I have used them for more than a decade, and they are always professional and thoughtful. Highly recommended!

    27-05-2022
  • Fanny Su

    27-05-2020
  • John B

    I have used ours Travel to organise my flights for many years. The staff are very efficient and knowledgeable.

    27-05-2020
  • Dimitar Panayotov

    27-05-2020
  • stefano carli

    They're very helpful in organizing trips and visas. The manager is very kind and always available to answer customers' requests.

    27-05-2019