Mattress Stores

OTTY Sleep

OTTY Sleep is a company based in Leeds, England that specializes in providing high-quality mattresses and furniture for interior design. Their products can be found in various mattress stores throughout the United Kingdom.

Introduction to OTTY Sleep

OTTY Sleep is a UK-based company that was founded in 2016 with the aim of revolutionizing the mattress industry. The company's mission is to provide customers with the perfect sleep experience by creating high-quality mattresses at affordable prices. What sets OTTY Sleep apart is their use of innovative technology to create mattresses that are both comfortable and environmentally friendly.

Services & Products

OTTY Sleep offers a range of mattresses, pillows, and other sleep accessories. Their mattresses are made with a combination of memory foam and pocket springs, providing the perfect balance of support and comfort. They also offer a 100-night risk-free trial, free delivery and returns, and a 10-year guarantee on their products.

Location

OTTY Sleep is located in the Beeston area of Leeds, England. The area is known for its mix of residential and commercial properties, with a variety of businesses ranging from independent shops to large warehouses. Customers can expect to experience a vibrant and diverse community in the area. The nearest public transportation options are the Beeston Road bus stop (0.1 miles), the Cross Flatts Park bus stop (0.3 miles), and the Cottingley Train Station (0.6 miles).

Benefits

Customers should choose OTTY Sleep because of their commitment to quality and affordability. They use the latest technology to create mattresses that are both comfortable and environmentally friendly, and offer a range of sleep accessories to enhance the sleep experience. With their 100-night risk-free trial, customers can try out their products before committing to a purchase.

Good to Know

Customers should be aware that OTTY Sleep only sells their products online, so they cannot be purchased in-store. However, they do offer free delivery and returns, making it easy for customers to try out their products in the comfort of their own home.

Reviews

Customers have praised OTTY Sleep for their high-quality products, excellent customer service, and affordable prices. Many have also noted the positive impact that their mattresses have had on their sleep quality. Overall, customers have had a positive experience with OTTY Sleep and recommend their products to others.

Amenities

delivery
free returns
sleep trial
adjustable base
memory foam
hybrid
firmness options

FAQ

What types of mattresses do you offer?

We offer a variety of mattresses, including hybrid, memory foam, and pocket spring mattresses. Our mattresses also come in different sizes, from single to super king.

Do you have a trial period for testing out the mattress before purchase?

Yes, we offer a 100-night trial period for our mattresses. If you are not satisfied with your purchase, you can return it for a full refund.

What is the warranty for your mattresses?

Our mattresses come with a 10-year warranty. This covers any manufacturing defects, such as sagging or foam deformation.

What is your return policy?

If you are not satisfied with your mattress, you can return it within the 100-night trial period for a full refund. After the trial period, returns are only accepted if there is a manufacturing defect covered by our warranty.

Do you offer financing options for purchasing mattresses?

Yes, we do offer financing options through Klarna. You can apply for financing during the checkout process on our website.

Reviews

Heisenberg

I purchased an OTTY mattress in 2018 and the mattress has failed and split on 2 occasions near the edges on both sides. On the first occasion they honoured their stated 10 year guarantee and sent a replacement. However, the mattress has split again and they are now refusing to honour the guarantee fully. They have offered a replacement but without any further warranty on the new mattress which puts the consumer at a loss should the defect reappear. They have also offered a partial refund (fair use policy) but on the condition they take the defective mattress back and again this means that the consumer is left forking out more money for an equivalent replacement. They have been rude, unhelpful and i was told to take them court by the managing director who called my mobile tot offer excuses as to why it had failed again. That I didn't rotate it enough, I'm too heavy etc. I am now having to take them to a small claims court. These reviews are here for a reason and there are a few bad reviews that I wish i had taken notice off. I have never had this issue with other similar brands. At no point should buying a mattress for nearly £500 be this stressful. UPDATE: Otty are trying to blame heat from the radiator for its demise. I don’t use a radiator, it’s disconnected. This is despite the fact I’ve sent pictures of the isolated radiator without temperature dial, have sent a picture of the radiator with a heat temperature reading gun on it with 20 degrees shown and they are still blaming the radiator. A mattress designed to keep you cool fails under heat? Ok.

22-05-2023
Paul Rasmussen

Delivery only to hallway, which was not what I expected. Also, mattress is much firmer than anticipated - and remains the case after 5 days of use.

22-05-2023
Daphne Jones

Having slept on an Otty mattress at my son's I was impressed with how much more comfortable it was compared to my button mattress and decided to replace my old one with a new Otty mattress. I am very pleased with it and would recommend it to anyone.

15-05-2023
Wojtek

I've been sleeping on OTTY mattress since a month. So far so good!

15-05-2023
Allison Kathryn Parker

Fantastic Website,very user friendly and easy to order products from.Communication throughout entire process from start (order) to end(delivery) was Excellent.We ordered an OTTY pure hybrid King size Mattress and a Mattress protector and both have exceeded our expectations! Brilliant all round!

15-05-2023
Arrandeep Virk

Fast delivery fantastic Matress nice and easy

15-05-2023
Amit Madhoriya

OTTY's mattresses are of superb quality. We ordered the OTTY Firm Hybrid Mattress which has dual firmness on each side. Quality of fabric is very good and mattress is really comfortable. Delivery experience was also good. Door delivery is free, but you need to pay for room delivery depending upon the service. Mattress size fitted perfectly into bed. We ordered super king mattress.

15-05-2023
Gillian Brown

I cannot recommend the Otty mattress highly enough. It is SO, SO comfortable resulting in the best nights sleep I have enjoyed in years. The service provided from the company was superb and it is most definitely the best purchase I have made in years - thank you!

15-05-2023
Safia Botarfa

Received a mattress with a wrong size,,Bad mattress, end with pain in the back, avoid it.

08-05-2023
Heather Coombe

Easy order, wonderful service and quick, efficient delivery. The magic of my Otty mattress is no more sleepless nights through backache!. Best buy ever !!

08-05-2023