Otterburn Complex Needs Care Home - Exemplar Health Care
Otterburn Complex Needs Care Home is a part of Exemplar Health Care, located in Birmingham, England. They provide a range of services including adult foster care, nursing homes, household services, and healthcare & medicine. Their mission is to provide exceptional care to those with complex needs in a safe and comfortable environment.
Introduction to Otterburn Complex Needs Care Home Exemplar Health Care
Otterburn Complex Needs Care Home is a part of Exemplar Health Care that offers adult foster care services, nursing homes, household services, healthcare, and medicine. The company was established with the aim of providing high-quality care to individuals with complex needs. The staff at Otterburn Complex Needs Care Home is trained to provide specialized care and support to individuals with physical disabilities, mental health needs, and learning disabilities. The company prides itself on delivering tailored care to meet the individual needs of each resident, which makes it stand out from other care homes in the industry.Services & products
Otterburn Complex Needs Care Home offers a range of services to cater to the needs of its residents. The company provides personalized care plans, tailored to the individual needs of each resident. The services offered by the company include nursing care, residential care, dementia care, respite care, and end-of-life care. Otterburn Complex Needs Care Home also offers household services such as laundry, cleaning, and maintenance.Location
Otterburn Complex Needs Care Home is located on Brandwood Park Road, Birmingham, in England. The area is a peaceful residential suburb that is close to shops, restaurants, and other amenities. The nearest public transportation options are the Brandwood Park Road bus stop, which is a 2-minute walk away, the Chinn Brook Road bus stop, which is a 5-minute walk away, and the Yardley Wood Train Station, which is a 10-minute drive away.Benefits
Otterburn Complex Needs Care Home provides high-quality care and support to individuals with complex needs. The company offers tailored care plans to meet the individual needs of each resident. The staff at Otterburn Complex Needs Care Home is highly trained and experienced in providing specialized care services. The company also offers household services, which make the residents feel more at home.Good to know
Otterburn Complex Needs Care Home is committed to providing a safe and comfortable environment for its residents. The company has implemented strict infection control measures to minimize the risk of infections. The staff at Otterburn Complex Needs Care Home is also trained in safeguarding vulnerable adults, and the company has a zero-tolerance policy towards abuse.Reviews
Customers of Otterburn Complex Needs Care Home have praised the high-quality care provided by the staff at the home. The residents have expressed their satisfaction with the personalized care plans and the supportive environment provided by the company. The staff at Otterburn Complex Needs Care Home has also been commended for their professionalism, compassion, and dedication to their work.FAQ
What qualifications do your caregivers possess?
Our caregivers at Otterburn Complex Needs Care Home have all completed training and have the necessary qualifications to provide high-quality care for our clients. We ensure that they have the required experience and skills to meet our standards and provide the best care possible.Can you provide references from past clients?
Yes, we can provide references from past clients and their families. We understand the importance of trust and transparency when it comes to choosing a care home, and we are happy to provide references to help potential clients make an informed decision.What services are included in your Adult Foster Care package?
Our Adult Foster Care package includes a range of services to meet the needs of our clients. This includes assistance with daily living activities, such as bathing, dressing, and eating, as well as medical care and medication management. We also provide social and recreational activities to promote wellbeing and engagement.Are there any additional fees or hidden costs that patients or their families should be aware of?
At Otterburn Complex Needs Care Home, we believe in being transparent about our fees and costs. We provide a clear breakdown of our fees and services, and there are no hidden costs or additional fees that patients or their families should be aware of.What is the ratio of caregivers to clients in your facility?
We maintain a high ratio of caregivers to clients in our facility to ensure that each client receives personalized and attentive care. The exact ratio may vary depending on the specific needs of our clients, but we always strive to maintain a high level of care and support for each individual.Reviews
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Leah Rhiannon Warman
27-09-2022
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Pauline Heneghan
Not happy about seeing staff use the local corner shop, not wearing a mask, then going back into this home, this is how the virus spreads. Staff need to be educated about these things.
27-05-2021
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Lauren Braker
The care staff are lovely to work with and always have a laugh but management are vile, unsupportive and even lied to get me terminated because I have a disability that they don't want to deal with. Personally I wouldn't apply to work here especially as I have heard and seen loads of staff leave/hand in their notice less than a month of working here.
27-05-2020
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Fazal Wardag
I m so thankfull.. Best center
27-05-2019
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Karen Keyte
Otterburn has recently become home for my Step Dad and we could not be happier with the exceptional care he receives. Karen ,Lianne, Amy and the rest of their amazing staff are the kindest, most caring group of individuals, who provide a very happy home from home. They go more than the extra mile in ensuring the people in their care live the best, most fulfilling life they can and feel part of the family, which is Otterburn! I hope the next CQC report shows OUTSTANDING, as they deserve it and more.
27-05-2019
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Celina Rodriguez (Celina)
smells in the home. secretly rude staff. i do not recommend this home to anyone! beware
27-05-2019
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Quincy
27-05-2018
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Ryan Flood
The staff have more problems than the clients.
27-05-2018
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Chris Johnson
27-05-2018
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joel fishwick
Excellent team of friendly professional staff
27-05-2018
