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Jewelry Repair Services

Osbornes Jewellers Repair & Design

Osbornes Jewellers Repair & Design is a reputable company based in Colchester, England. They specialize in providing top-notch jewelry repair services to their clients. Their team of experts is highly skilled and experienced in handling all types of jewelry repairs. In addition, they offer a wide range of shopping options for those looking for unique and exquisite pieces of jewelry. Osbornes Jewellers Repair & Design is committed to providing exceptional customer service and ensuring that their clients are satisfied with their services.

Introduction to Osbornes Jewellers Repair & Design

Osbornes Jewellers Repair & Design is a family-owned business that has been providing quality jewelry repair services since 1992. The company's purpose is to help customers preserve the sentimental and monetary value of their jewelry by providing expert repair and design services. What makes Osbornes unique is their personalized approach to each customer's needs, attention to detail, and commitment to using only the highest quality materials.

Services & products

Osbornes Jewellers Repair & Design offers a variety of services, including ring resizing, stone replacement, cleaning and polishing, and custom design. Customers can also purchase a range of high-quality jewelry, including engagement rings, necklaces, and bracelets.

Location

Located in Colchester, Osbornes Jewellers Repair & Design is situated in the heart of a bustling shopping district. Customers can expect to find a variety of shops and restaurants in the area, as well as a lively atmosphere. The closest public transportation options are Colchester Town Railway Station (0.3 miles), Colchester Bus Station (0.4 miles), and Colchester North Railway Station (1.4 miles).

Benefits

Customers should choose Osbornes Jewellers Repair & Design for their expert craftsmanship, personalized approach to each customer's needs, and commitment to using only the highest quality materials. Additionally, the company offers competitive pricing, quick turnaround times, and a friendly, welcoming atmosphere.

Good to know

Customers should be aware that Osbornes Jewellers Repair & Design is closed on Sundays and Mondays.

Reviews

Customers have praised Osbornes Jewellers Repair & Design for their excellent customer service, attention to detail, and high-quality workmanship. Many customers have noted that they have been repeat customers for years, and that they trust Osbornes to handle all of their jewelry repair and design needs.

Amenities

  • amenity
    free consultation
  • amenity
    on-site service
  • amenity
    custom design
  • amenity
    engraving
  • amenity
    polishing
  • amenity
    resizing
  • amenity
    cleaning
  • amenity
    watch repair
  • amenity
    stone replacement
  • amenity
    soldering
  • amenity
    clasp replacement
  • amenity
    setting replacement
  • amenity
    chain repair
  • amenity
    earring repair
  • amenity
    bead restringing

FAQ

What types of jewelry can you repair?

We can repair a wide range of jewelry, including rings, necklaces, bracelets, earrings, and watches. We have experience working with various materials such as gold, silver, platinum, and precious stones. Just bring in your damaged jewelry, and we'll assess if we can repair it for you.

How long does the repair process typically take?

The time it takes to repair jewelry depends on the extent of the damage. Minor repairs such as resizing a ring or replacing a clasp can take a few hours or a day. More complex repairs such as stone replacement or rebuilding a prong may take a few days. We'll give you a timeframe when you bring in your jewelry, and we'll keep you updated throughout the process.

What is your warranty or guarantee on repairs?

We offer a 90-day warranty on all repairs we carry out. If there are any issues with the repair during this time, we'll fix it for free. Our goal is to ensure that you're fully satisfied with the repair work we've done.

Can you provide references or past customer reviews?

Yes, we can provide references from satisfied customers who have trusted us with their jewelry repairs. We also have reviews on our website and social media pages. We're proud of the work we do, and we're happy to share the experiences of our previous customers.

How do you handle insurance claims for damaged jewelry?

If you need to make an insurance claim for your damaged jewelry, we can provide you with a repair estimate to submit to your insurance company. Once the claim is approved, we'll work with you and your insurance company to complete the repair work. We have experience dealing with insurance claims and can make the process as smooth as possible for you.

Reviews

  • Susan Ann Wright

    Brilliant service from these guys. Thank you for removing my ring. Will be back again soon ⭐️⭐️⭐️⭐️⭐️

    29-03-2023
  • Richard Spicer

    28-02-2023
  • genovaite jarasiute

    29-01-2023
  • Arlene Adkins

    Wonderful shop and brilliant for repairs. Totally trust everything Matty does. Repaired many things for us. Never go anywhere else. Sells lovely jewellery too. Thanks for everything you do!

    29-01-2023
  • Trevor Horton

    Very impressed, turned my repair and my wife's alterartion in 24hrs. Quality of work and service exceptional. The owner is very dedicated to his business/craft, and talks to each customer personally. I saw the odd negative review prior to using there services, but my personal experience was excellent. I would use again without hesitation and recommend to friends/family

    29-01-2023
  • Chloe

    Busy little place, done a lovely job resizing a silver ring for me. Friendly and quick service. Would go back. Thanks again.

    29-01-2023
  • Nadine Bloomfield

    Best jewellers in Colchester, owner is so nice and helpful

    29-12-2022
  • Louis Brodigan

    A friendly working independent silversmith/goldsmith. I buy scrap jewellery and solid silver for smelting, and when I get jewelry intact I bring it here for appraisal and identification. Has a good selection of jewelry on display, and mends items too.

    29-12-2022
  • Scifispaceman

    Good price, fixed my ring for a good price, would go again.

    29-11-2022
  • Joanna Carr

    Once again great service and reasonably priced. Took a necklace in to be mended today. Done and dusted in no time at all.

    29-06-2022