Orsett Surgery
Orsett Surgery is a medical office located in Grays, England. They specialize in healthcare and medicine, providing a range of services to their patients. Their team of professionals is dedicated to providing high-quality care and ensuring the well-being of their patients. Orsett Surgery is committed to promoting health and wellness in the community and strives to be a trusted resource for all healthcare needs.
Introduction to Orsett Surgery
Orsett Surgery is a medical office located in Grays, England. The company was founded with the purpose of providing top-quality healthcare services to the local community. With a team of experienced medical professionals, Orsett Surgery strives to offer personalized and effective treatment to all its patients. The company is unique because of its patient-centered approach, where each patient is treated with care and attention.Services & Products
Orsett Surgery offers a range of healthcare services, including general medical consultations, immunizations, and health screenings. The company also provides specialized services such as women's health, family planning, and chronic disease management. Patients can buy prescription medications and other healthcare products from the company's pharmacy.Location
Orsett Surgery is located in a quiet residential area of Grays, near several other medical offices and healthcare facilities. The area is known for its peaceful surroundings and offers a relaxing atmosphere for patients. The nearest public transportation options are Orsett Hospital bus stop (0.1 miles), Orsett Cock bus stop (0.2 miles), and Orsett Railway Station (1.5 miles).Benefits
Customers should choose Orsett Surgery because of its commitment to providing high-quality healthcare services. The company's team of medical professionals is experienced and dedicated to ensuring that each patient receives the best possible care. The patient-centered approach of the company ensures that patients feel comfortable and cared for during their visit.Good to Know
Customers should be aware that Orsett Surgery operates by appointment only. Patients should call ahead to schedule an appointment before visiting the office.Reviews
Orsett Surgery has received positive reviews from its customers. Patients have praised the company for its friendly staff, efficient service, and personalized care. Many customers have also appreciated the convenience of having a pharmacy on-site.Amenities
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exam room -
waiting room
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x-ray machine
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wheelchair access
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parking lot
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insurance accepted
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credit cards accepted
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primary care
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pediatric care
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geriatric care
FAQ
What medical services do you offer at your office?
We offer a range of medical services at our office, including general consultations, health screenings, vaccinations, and follow-up appointments for ongoing health conditions. We also provide referrals to specialists and can assist with managing chronic conditions.What are your office hours and how do I schedule an appointment?
Our office hours are Monday to Friday from 8:00am to 6:30pm, and Saturday from 8:30am to 11:30am. To schedule an appointment, you can call our office during business hours or use our online booking system on our website. Same-day appointments are often available for urgent medical needs.Do you accept insurance? If so, which providers do you work with?
Yes, we accept most major insurance providers, including Bupa, AXA PPP, and VitalityHealth, among others. We also offer self-pay options for those without insurance coverage.How do you ensure patient privacy and confidentiality?
We take patient privacy and confidentiality very seriously at our office. We follow strict guidelines and regulations set out by the General Data Protection Regulation (GDPR) and the Data Protection Act. Our staff are trained in handling sensitive information and we use secure electronic medical records systems to store patient data.What should I expect during a typical visit to your office?
During a typical visit to our office, you can expect to be greeted by our friendly reception staff and then seen by one of our experienced healthcare professionals. We will take the time to listen to your health concerns, perform any necessary tests or examinations, and provide a diagnosis and treatment plan. We strive to provide personalized care and support to each of our patients.Reviews
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ALONE WITH GOD MINISTRY
Care Navigator have been made clinician to diagnose not the Dr . This I think is ridiculous and irritating.
29-04-2023
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Adelina Salomia
29-04-2023
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Hannah bannister
horrific place. My partner goes here and called up at 8 as that is the opening time stated on your website. Answering machine saying you don’t open till 8:30. He rings dead on and is already number 11 in the queue and when it gets to him, he gets hung up on. When eventually getting through he explains what has happened (he had a seizure!) and is told by the receptionist who has no medical background that it is normal… This was not normal and was a seriously frightening experience and I’m horrified the receptionist has tried making him feel that this is normal which could potentially be a dangerous situation. He has a phone appointment for 2 weeks time. Absolutely ridiculous. Why can’t this be done sooner? Has also had very rude and non caring attitudes from this surgery previously.
29-03-2023
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Mark Gaywood
29-12-2022
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K A
I used to be a patient here. This doctors surgery is awful. If I could give no stars I would. The worst part is the reception/admin staff. They are rude, have no compassion, are very lazy and incompetent. Once you get past them then the doctors and nurses are ok, not great but ok - they are at least caring and qualified to do their job.... unlike the shocking service you get from the reception/admin staff.
29-11-2022
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Hollie White
Phoned this morning at 11:45 regarding my daughters reaction to her vaccinations. I was told to send a picture in and given an email address. At 2pm I I was emailed back to state that you do not accept images over email. I phoned back to query this and was told that unless we needed an ambulance they would not be able to speak to me. (I mean surely people that need an ambulance aren’t going to be ringing the surgery anyway they will be ringing 999) I phoned back at 3pm to be told there was no doctors available to speak to me or appointments left for the day and I needed to phone 111. I phoned 111 who said they would speak to the gp practise as that’s who needed to see us. At 5:08 I spoke to the receptionist who confirmed a docter would be calling me back. At 6:27 I waited on hold to speak to the receptionist. I was 1st in the call for over 15 minutes and feel that the receptionist purposely did not answer the call and then switched the phones off at 6:45. This is the worst treatment I have ever received from a doctors surgery and shows the lack of care regarding a one year old child! It is now Friday and we are being forced to contact 111 yet again to wait on hold to get my daughter looked at.
29-10-2022
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gilltony7
I have always experienced the Receptionists, Doctors and Nurses to be kind, caring and courteous. Nothing is ever a problem, even if they have to look into something and call me back. If you need a face to face you get one and any urgent appointments if needed. Would definitely highly recommend for anyone looking for a new Doctors Surgery if moving to the area.
29-10-2022
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Parise Clarke
29-09-2022
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Roop Kaur
Very bad experience never go through phone to book same day appointment when go there to book appointment very rude receptionist said can’t book face to face appointment you have to call surgery they don’t care if patient is dying with pain.
29-09-2022
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Alexis Parkhurst
This surgery has gone to pot. I’ve been a patient for many years now but I’m thinking I need to go somewhere else. Although I’m not sure any surgery is any better anymore. The covid excuse is now getting boring and the fact that you can’t even book to see a doctor face to face anymore (unless you insist) is beyond a joke!! The waiting time on the phone line is completely unacceptable. The whole process of booking an appointment is mentally draining with this surgery. Not to mention a couple of the receptionists are quite arrogant and condescending. Patients that are calling clearly have a concern so I don’t think any receptionist should think they have the right to speak down to them while on the other end of the phone. Despite all the negative stuff (which does far out way the positive unfortunately), there are a few lovely staff members there. Nurse Caroline is lovely, dr Uche was always nice to my son when he was very poorly and there’s a lady on reception who is very empathetic. Sadly, that’s not enough to make up for the total collapse of what used to be a really good doctors. Oh and to whoever answers these replies from Orsett surgery, no need to tell me to email the practice manager. Already done 👍🏼
29-09-2022
