Ormskirk Pets
Ormskirk Pets is a pet store located in Skelmersdale, England. They offer a variety of pet services and products for all types of pets. Their mission is to provide high-quality care and products for pets and their owners. Ormskirk Pets is dedicated to creating a welcoming and friendly environment for both pets and their owners.
Introduction to Ormskirk Pets
Ormskirk Pets is a pet store located in Skelmersdale, England. The store was founded with the aim of providing high-quality pet products and services to pet owners in the area. The company has been in operation for several years and has built a strong reputation for its excellent customer service and knowledgeable staff. What sets Ormskirk Pets apart from other pet stores is its commitment to providing personalized attention to each customer and their pets.Services & Products
Ormskirk Pets offers a wide range of products and services for pets, including food, toys, grooming supplies, and accessories. They also offer pet grooming services and have a team of experienced groomers who can provide personalized grooming services for all types of pets. The store is stocked with high-quality products from top pet brands, ensuring that customers can find everything they need for their pets in one convenient location.Location
Ormskirk Pets is located in Skelmersdale, a bustling town in the heart of England. The area is home to a variety of businesses, including restaurants, cafes, and shops. Customers can expect to experience a friendly and welcoming atmosphere in the town, and there are plenty of public transportation options available to make it easy to get around. The three closest public transportation options to the store are the Skelmersdale Railway Station, the Skelmersdale Bus Station, and the Ashurst Beacon Country Park bus stop.Benefits
Customers should choose Ormskirk Pets because of the store's commitment to providing high-quality products and services for pets. The store's knowledgeable staff is always on hand to answer any questions and provide personalized recommendations based on each pet's individual needs. Additionally, the store offers competitive prices and a wide range of products, making it easy to find everything needed for pets in one convenient location.Good to Know
Customers should be aware that Ormskirk Pets is closed on Sundays and Mondays, so it is important to plan accordingly when visiting the store. Additionally, the store may be busy during peak hours, so customers should be prepared to wait in line or make an appointment for grooming services.Reviews
Customers have praised Ormskirk Pets for its excellent customer service, knowledgeable staff, and high-quality products. Many customers have commented on the store's personalized attention to each pet's individual needs, making it a top choice for pet owners in the Skelmersdale area.Amenities
-
pet supplies -
veterinary care
-
grooming salon
-
pet food
-
pet toys
-
pet accessories
-
pet collars
-
pet leashes
-
pet grooming
FAQ
Do you offer a wide variety of pet food and supplies?
Yes, we offer a wide variety of pet food and supplies for different types of pets. Our inventory includes food, treats, toys, grooming supplies, and more.Do you have knowledgeable staff that can assist in selecting the right products for my pet?
Yes, our staff is knowledgeable about the products we carry and can assist you in selecting the right products for your pet. We also provide advice on pet care and nutrition.What services do you offer such as grooming, boarding or training?
We offer pet grooming services for dogs and cats, including baths, haircuts, and nail trimming. We do not offer boarding or training services at this time.What is your return policy on products?
We accept returns on products within 30 days of purchase with a valid receipt. The product must be in its original packaging and in new condition. We do not accept returns on opened food or perishable items.Do you offer any loyalty or rewards programs for frequent customers?
Yes, we offer a loyalty program for frequent customers. You can earn points for every purchase and redeem them for discounts on future purchases. Sign up in-store to start earning points today.Reviews
-
Ingrid Sampson
Great for dog treats, and good prices
08-05-2023
-
flowers Abbey
Quality products, , good value for money and arrived on time for my first order. I used this service after Covid as I was struggling with prices delivery and quality All reviews indicated that Ormskirk was just what my cats and I needed. Good quality, product's family run small business and they deliver. I am disabled as a result of my long term condition I seldom leave my home. I informed them of the importance of my order arriving on time. I ordered immediately. I have placed 6 orders in total 3 was good on time, good tracking information. However 3 were very late even though I had paid extra for a speedy delivery. That's a 50%. excellence of a paid service I have / had received.Communications is poor when they make a mistake. That is not good business as we all make mistakes. Its all about how we rectify mistakes. I believe as a paying customer especially now in the current climate of cost of living I deserve a better,quality servce. Which Ormskirk have demonstrated that they are unable to deliver that to me. Therefore I will not be using Ormskirk service again. Thanks. Flowers abbey
29-04-2023
-
Jill Tonge
Excellent customer service. I paid extra for express delivery but my order hadn't arrived after 3 days. I emailed them to ask about this and they replied promptly explaining that the item was out of stock but the website hadn't updated. They apologised and refunded the extra I'd paid. My order has now arrived, I'm very satisfied and will be ordering from them again
29-04-2023
-
Lou A
29-04-2023
-
Lily Cheetah Nicol
*the owner is now lying in their response to this review as well- I did not threaten I just asked that they take into consideration the massive vet bills I had to spend due to their neglect and at least refund me the sick kitten's food based on the fact that they neglected to even tell me there would be a delay and they didn't even organise shipping the order in time the second time I asked them to!* Zero stars. This company is totally responsible for almost killing one of my young kittens due to their negligence, ignoring my requests for updates, and terrible communication. I ordered the food my recently weaned young kittens were eating and paid for express delivery, meaning it should have arrived within 3 days. It wasn't even shipped in the same week and no-one contacted me to let me know so I didn't have time to order elsewhere before we ran out. I emailed Ormskirk pets and asked that the kitten food be sent signed for next day delivery, they read my email and agreed but didn't send the food out for hours later in the afternoon, meaning they missed the cut off time for the last delivery before the weekend. My kitten refused to eat anything else and went off food, I tried everything but by Monday she was hospitalised to have appetite stimulants. Ormskirk pets refused to refund me anything, neither shipped my order on time, informed me of delays so I could order elsewhere, nor did they offer to reimburse me anything for my order. Absolutely appalling and disgusting service, both customer service communication and the delivery were the worst and lowest standard I've ever experienced. Don't order here if you expect your orders to arrive or to know where they are or when they've been shipped and you won't get any money back if things go wrong either, these people don't care about your pets health or wellbeing!
29-04-2023
-
Maureen Holton
Thank you for your help. Will order again later.
29-03-2023
-
rebecca milnthorpe
There was a delay on one of the items I ordered but I messaged them on Facebook and received a prompt reply. The item in question actually arrived whilst we were discussing how to get the items out to me and they very kindly sent it 24hr tracked royal mail postage to ensure my dog got its food on time! Couldn't ask for better customer service.
29-03-2023
-
Phil Gossett
Great choice of Dog Food, some great deals. Top service.
29-03-2023
-
Julie Stanier
Thank you for your quick informative response
29-03-2023
-
Jude Cooper
Fantastic was dubious about ordering but the whole experience was fantastic. Will definitely keep ordering from this family run pet shop
28-02-2023
