Wood Stove Shops

Opulence Stoves

Opulence Stoves is a wood stove shop located in Bury St Edmunds, England. They specialize in providing high-quality machinery and equipment for their customers.

Introduction to Opulence Stoves

Opulence Stoves was founded in 2010 with the purpose of providing high-quality wood stoves to customers in the United Kingdom. The company's founders, who have a background in machinery and equipment, saw a need for more luxurious, aesthetically pleasing stoves in the market. What makes Opulence Stoves unique is their focus on not only functionality but also design, bringing a touch of elegance to any home.

Services & products

Opulence Stoves offers a variety of wood stoves, from classic designs to more modern and unique options. They also offer installation and maintenance services, ensuring that their customers' stoves are properly and safely installed. In addition, the company sells stove accessories such as firewood racks and stove fans.

Location

Opulence Stoves is located in Bury St Edmunds, a historic market town in Suffolk, England. The area is known for its beautiful architecture and quaint shops and cafes. Customers can expect to find a variety of businesses in the area, including boutique clothing stores, independent bookshops, and artisanal food shops. The closest public transportation options are the Bury St Edmunds train station (1.2 miles away), the Bury St Edmunds bus station (0.7 miles away), and the St Andrew's Street North bus stop (0.1 miles away).

Benefits

Customers should choose Opulence Stoves because of the company's commitment to quality and design. Their stoves are made with the highest quality materials and are designed to not only heat a home but also enhance its aesthetic. Additionally, the company's installation and maintenance services ensure that customers can enjoy their stoves safely and for many years to come.

Good to know

Customers should be aware that Opulence Stoves is a boutique shop, meaning that their products are not mass-produced and may take longer to receive. However, the company prides itself on their attention to detail and personalized service, ensuring that each customer receives a stove that fits their unique needs and style.

Reviews

Customers rave about the quality and beauty of Opulence Stoves' products. Many note that the stoves are not only functional but also a statement piece in their homes. The company's installation and maintenance services also receive high praise for their thoroughness and attention to detail.

Amenities

delivery service
showroom
installation service
repair service
customization service
financing option
expert advice
wood stove accessories

FAQ

What types of wood stoves do you offer?

We offer a variety of wood stoves, including traditional cast iron stoves, modern steel stoves, and sleek contemporary designs. Our selection includes wood-burning and multi-fuel stoves, with options for both small and large spaces.

Do you offer installation services for the wood stoves?

Yes, we offer professional installation services for all of our wood stoves. Our experienced team can install the stove safely and efficiently, ensuring that it meets all necessary regulations and standards.

What is the warranty for the wood stoves?

Our wood stoves come with a manufacturer's warranty, which varies depending on the model and brand. We can provide specific warranty information for each stove upon request.

Can you provide references from previous customers who purchased wood stoves from your shop?

Yes, we are happy to provide references from our satisfied customers who have purchased wood stoves from our shop. We take pride in our high level of customer service and quality products, and many of our customers have been happy to recommend us to others.

Do you offer maintenance services for the wood stoves after purchase?

Yes, we offer maintenance and servicing for all of the wood stoves we sell. Regular maintenance can help ensure that your stove operates safely and efficiently, and can extend its lifespan. Our team can provide advice on how frequently your stove should be serviced, and can schedule appointments at a time that is convenient for you.

Reviews

Sharon Golby

I cannot thank Opulence and the team enough for all their help with the choice, delivery and installation of my stove. They were excellent, in particular Riley and Alex who installed the stove today. I am delighted with it. I would highly recommend Opulence if you are looking to purchase a wood burning stove.

28-02-2023
Lynn jupp

Would just like to thank your company and the two lads who fitted our log burner on Friday 27th January.They were first class.Done such a professional job ,explained everything to us and no mess.Highly reccomend Thank you Mr & Mrs Jupp from March

28-02-2023
Carina

Very helpful

29-01-2023
Matt Bullett

Useless. Don't have anything in stock. They only order in. What's the point in having a shop . Everything might aswell be on a website. 😠

29-12-2022
Karen Godfrey

We had our log burner fitted last week and it’s been fab from the showroom through to our 2 great fitters Terry & Aaron. Very professional service and your fitters are a credit to your company. We are over the moon with the product and service. Keep up the great work Opulence! 👍

29-12-2022
Linda Sadler

When lighting new stove for first time, I rang Bury shop for some advice. Spoke to Jess, who talked me through all procedures of 3 kindle lights, before full lighting. She was very helpful and knowledgeable. Sent a video as well. I did everything as instructed and now have my new stove burning well, giving off a lot of heat; now needed as weather has turned into autumn from summer! Opulence Stoves are very professional, knowledgeable and helpful. Highly recommend them

29-11-2022
trina hall

Great service from being to installation…. Very knowledgeable and friendly. They took time to explain and went through all my questions. I would highly recommend. Professional friendly service

29-10-2022
Karen Stroud

This was one of the hardest journeys I’ve done. We chose a beautiful fireplace, booked in, and got very excited. 2 weeks before install they couldn’t get our fireplace through no fault of their own. Chose another one as well as new building requirements. Husband walked out a week before install. I dreaded it. The team arrived with so much enthusiasm I just didn’t have it in me. I hid for 2 days while they done it, they were so kind and considerate to my circumstances. Fireplace now in. I’ve had lessons on building the fire, I even had some beautiful flowers from Jess and the team. Whilst it’s just not the dream we imagined, I’m certain I will learn to love it. The team are remarkable, knowledgeable and will never take your money for the sake of it. One of the best companies I know who has a moral compass. Thank you x

29-10-2022
Sylvia Durrant

Excellent service from sales through to installation.

29-10-2022
Daniel Bailey

We received great customer service from start to finish (far exceeding the service received from the 4 other local companies we contacted). We were offered plenty of advice, no 'pushy' sales spiel, and settled on the right stove for us. Installation was booked, then brought forward due to a last-minute availability change. Some re-working was needed once work had started and the team helped us through this. During the work, the team were polite and tidy, and we're really pleased with the finished article. Would definitely recommend speaking to Opulence!

29-10-2022