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Computer Repairs

Optomany Ltd

Optomany Ltd is a company based in West Malling, England that specializes in computer repairs, as well as computer hardware and software services.

Introduction to Optomany Ltd

Optomany Ltd is a UK-based company that specializes in computer repairs, as well as computer hardware and software. The company was founded with the goal of providing high-quality and reliable computer services to individuals and businesses alike. Optomany Ltd has been in operation for several years, and has built a reputation for excellence in the industry. What makes this company unique is their commitment to customer satisfaction, as well as their ability to handle a broad range of computer-related issues.

Services & Products

Optomany Ltd offers a variety of services, including computer repairs, software installation, data backup and recovery, virus removal, and more. They also provide computer hardware and software for sale, including laptops, desktops, printers, and accessories. Customers can trust that they will receive high-quality products and services that are tailored to their individual needs.

Location

Optomany Ltd is located in Kings Hill, a vibrant area in West Malling, England. The area is home to numerous businesses, including restaurants, cafes, and shops. Customers can expect a lively atmosphere and plenty of things to do in the area. There are several public transportation options nearby, including the Kings Hill bus stop, which is just a short walk away. Other options include the West Malling train station and the Maidstone bus station, both of which are within a 10-mile radius.

Benefits

Customers should choose Optomany Ltd because they offer reliable and efficient computer services at an affordable price. The company's experienced technicians are skilled at handling a wide range of computer-related issues, and they are committed to providing exceptional customer service. Optomany Ltd also offers a quick turnaround time on repairs, ensuring that customers are not without their computers for long.

Good to know

Customers should be aware that Optomany Ltd may require a deposit before beginning work on a repair or service. This is standard practice in the industry and is intended to ensure that customers are committed to the repair or service they are requesting.

Reviews

Customers have consistently praised Optomany Ltd for their exceptional customer service, quick turnaround time, and high-quality work. Many customers have noted that they appreciate the company's willingness to go above and beyond to ensure their satisfaction. Overall, Optomany Ltd has built a strong reputation in the industry and is a trusted source for computer services in the UK.

Amenities

  • amenity
    wi-fi
  • amenity
    printer setup
  • amenity
    data backup
  • amenity
    virus removal
  • amenity
    hardware replacement
  • amenity
    software installation
  • amenity
    technical support
  • amenity
    network setup
  • amenity
    onsite service
  • amenity
    remote service

FAQ

What types of computer issues does your company specialize in repairing?

We specialize in repairing both hardware and software issues, including but not limited to: virus removal, data recovery, screen replacement, keyboard replacement, and motherboard repair.

Do you provide on-site repairs or do I need to bring my computer to your location?

We offer both on-site repairs and the option to bring your computer to our location. Please contact us for more information and to schedule an appointment.

What is your turnaround time for computer repairs?

Our turnaround time for computer repairs varies depending on the severity of the issue. We strive to complete repairs as quickly as possible, typically within 24-48 hours.

Do you offer any kind of warranty or guarantee on your repair work?

Yes, we offer a 30-day warranty on all of our repair work. If you experience any issues within 30 days of your repair, please contact us and we will be happy to assist you.

What are your rates for diagnostic work and repairs?

Our rates for diagnostic work and repairs vary depending on the issue and the extent of the repair needed. Please contact us for a quote and we will be happy to provide you with an estimate.

Reviews

  • Michael WinSTEAD

    Great place to get souvenirs

    20-05-2023

  • Adam Priest

    27-04-2023

  • Darren Kimber

    If i could give no stars i would, disgrace of a company 1 of my terminals wont work the other will only connect via GPRS, this has been going on for weeks with numerous calls and emails to get these replaced still no further forward support is absolutely shocking

    27-03-2023

  • Nothe Fort

    Issue with the verification process on our online terminal. We've been trying to sort the issue with Optomany for the past 6 months, but to no avail. We are losing huge amounts of money through bookings, plus staff time. No one seems to be taking responsibility or is able to follow up the problems and so we are still struggling. This is causing a lot of problems for our business now in terms of money and reputation.

    27-02-2023

  • Sophie Honour

    Absolutely horrendous- they have no idea what they are doing at all, avoid this company at all cost!!!! Complete joke and waste of my time.

    27-11-2022

  • Darren Tredgett

    Reliable and easy to use card machines

    27-06-2022

  • Norman Rodrigez

    27-05-2022

  • Rob Sanderson

    Jade was incredibly helpful and sorted my query out in no time at all

    27-05-2022

  • Avalin White

    Absolutely dreadful customer support. 'SUPPORT' - there is no support! still waiting for a response from the 01.01.22 emergency fix! Card machine not working, will be requesting a discount on our service charge! Do not recommend Optomany, go for another provider with better customer support. 😡🤬

    27-05-2022

  • Glenn Rowland

    I would leave zero stars if I could. Same as others my S800 has stopped working, this is my own business and January a busy month. I’m now a week without anyway of doing payments. I’ve emailed 10-15 times sat on phone on hold for a hour with no answer. Finally got someone to call back last Friday and promised me a new machine, still waiting near on a week later. They will reply to this with it’s a bug and the fix is bla blah but after trying the fix probably 20 times amd paying someone to do so instead of there normal duties we have given up. Not sure what my next move is probably cancel my DD to processing company then I’ll get a call from them and they can send a machine I guess. It’s a disgrace. Now a reply to contact the same team I’ve emailed over 10 times perhaps contact me? Or answer your phones.

    27-05-2022