Optident
Optident is a dental supply store located in Ilkley, England. They offer a wide range of products and supplies for dental professionals. Their shop is a one-stop destination for all dental needs. With their commitment to quality and customer satisfaction, Optident has become a trusted name in the industry. Whether you are a dentist or a dental hygienist, Optident has everything you need to provide the best possible care for your patients.
Introduction to Optident
Optident is a dental supply store located in Ilkley, England. Founded in 1983, the company has been providing dental professionals with high-quality products and services for nearly four decades. What makes Optident unique is their commitment to innovation and staying up-to-date with the latest advancements in dental technology.Services & Products
Optident offers a wide range of dental supplies and products, including restorative materials, preventive care products, and orthodontic supplies. They also offer training courses and workshops to help dental professionals stay informed and up-to-date with the latest techniques and technologies in the field.Location
Optident is located in the charming town of Ilkley, which is known for its picturesque scenery and quaint shops and cafes. The area is home to many small businesses, including other shops and shopping centers, making it a popular destination for locals and tourists alike. The nearest public transportation options are the Ilkley train station, which is located just 0.5 miles away, the bus stop located just outside the store, and the Ben Rhydding train station, which is located 1.5 miles away.Benefits
Customers should choose Optident because of their commitment to providing high-quality products and services, as well as their dedication to staying up-to-date with the latest advancements in dental technology. Their expert team is always available to answer questions and provide guidance, making Optident a reliable and trustworthy partner for dental professionals.Good to Know
Customers should be aware that Optident is primarily a supplier to dental professionals, rather than a retail store for the general public.Reviews
Customers consistently praise Optident for their excellent customer service and high-quality products. Many reviewers note that they have been loyal customers of the store for years and highly recommend it to other dental professionals.Amenities
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online ordering -
delivery service
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returns policy
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discounts
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gift cards
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online catalog
FAQ
What brands of dental products do you carry?
We carry a wide range of dental products from various brands, including but not limited to 3M, Dentsply Sirona, and Kerr. Our selection includes everything from dental instruments to restorative materials and more.Are your products FDA approved?
Yes, all of our dental products are FDA approved and meet the necessary regulations and standards. We prioritize the safety and effectiveness of our products to ensure the best possible care for our customers.What is your return policy for defective products?
In the rare case that you receive a defective product, we offer a return policy where you can receive a full refund or a replacement product. Please contact us as soon as possible so we can resolve the issue promptly.Do you offer discounts for bulk purchases?
Yes, we offer discounts for bulk purchases of our dental products. Our sales team can provide you with a quote based on the quantity and products you are interested in purchasing.Can you provide recommendations for products that suit my specific dental practice needs?
Absolutely! Our team of dental professionals can provide personalized recommendations for products that best suit your specific dental practice needs. We are dedicated to helping our customers find the right products for their practice.Reviews
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Dóra Lévai
I broke my loupes last week and was desperate to have the broken part replaced. Duncan Walls was kind enough to send me the replacement hinges with next day delivery. Cannot be thankful enough.
29-08-2022
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A S
Six months after ordering, Univet could not provide the loupes nor even an estimated delivery date. Awful customer service. Months later, still waiting for the refund promised. Will not use again and cannot recommend.
29-05-2022
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Tam WorldTravel
Terrible service in Plovdiv. unprofessional and aggressive staff
29-05-2022
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Finbar Bryson
Great Company. Super Efficient, Stock the Best of Materials and over the Years have manged to maintain the Personal Touch despite their Growth. First Class is their Standard. Thank You.
29-05-2021
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Little Grove Dental
I have been using Richard Dunne and Optident for many years now. I started when I was a student and was getting my first pair. Richard and his team were very informative and patient, teaching me about the benefits and different types of loupes models. They were never pushy at all. I have invested in a few pairs of loupes and the after purchase care is outstanding. I had a pair recently repaired which was free of charge and was a rapid service. Would thoroughly recommend this company and Richard himself. Anthony Mirvis General dentist
29-05-2021
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Lucy Reed
I have been a customer of Optident for over 6 years. My Rep; Richard Dunne, has really taken care of me over this time. Always helpful, speedy ordering and delivery. Prompt communication. My loyalty to the company has remained for many years simply because every product I have purchased has stood the test of time. I own Univet Loupes, EMS Perio Master and always buy American Eagle XP hand instruments and White Dental Beauty products. All supplied through Optident. Very happy customer.
29-05-2021
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Tanya Lawson
29-05-2020
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Smile Impressions BLACKHEATH
Really disappointed with the level of customer service. Have spent far to log back and forth to write a long winded review, but really unhelpful when it comes to repairs of products purchased from them.
29-05-2020
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Elouise Cloete
It is an absolute joy to work with Steve. He is friendly, helpful, sincere, always professional and so knowledgeable! Nothing ever seems to be too much hassle. He is very patient and doesn’t put pressure on you to make a sale. He responds to emails almost immediately and nothing takes very long if Steve is involved. He is confident in his products, happy to answer your questions repeatedly and makes it all happen when you are ready to proceed. His after sale support is even better and if there is any issues he simply gets is sorted ASAP. Thank you for your great service and help over all these years, Steve!
29-05-2020
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Charles Fox
29-05-2020
