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Diamond Dealers, Jewellers, Jewelry Repairs, Costume Jewelry Shops

Onyx Workshop Jewellers

Onyx Workshop Jewellers is a renowned jewellery company based in Birmingham, England. They specialize in a wide range of services including costume jewelry shops, diamond dealers, jewellery repairs, and financial services. Their expertise in clothing and fashion is unparalleled, making them a go-to destination for all fashion enthusiasts. With their exceptional customer service and high-quality products, Onyx Workshop Jewellers has established itself as one of the top shops and shopping destinations in the United Kingdom.

Introduction to Onyx Workshop Jewellers

Onyx Workshop Jewellers is a jewelry store located in Birmingham, England. The company was established with a passion for creating unique and high-quality jewelry pieces that stand out from the rest. What makes this company unique is that it offers both costume jewelry and diamond options, making it accessible to a wide range of customers.

Services & Products

Onyx Workshop Jewellers offers a variety of services, including jewelry repairs and custom designs. Customers can buy a range of products such as earrings, necklaces, bracelets, and rings. The company is known for its innovative designs that cater to different styles and preferences.

Location

Onyx Workshop Jewellers is located in the heart of Birmingham's Piccadilly Arcade, an area known for its high-end shopping and unique boutiques. Customers can expect to find a range of businesses in the area, including clothing and fashion shops, financial services, and other jewelry stores. The nearest public transportation options are the Birmingham New Street Station (0.3 miles), Moor Street Station (0.4 miles), and Snow Hill Station (0.5 miles).

Benefits

Customers should choose Onyx Workshop Jewellers because of its commitment to quality and unique designs. The company offers a personalized experience for each customer, ensuring that they leave with a piece of jewelry that reflects their style and personality. The company also offers competitive pricing, making it accessible to customers with different budgets.

Good to Know

Customers should be aware that Onyx Workshop Jewellers specializes in custom designs and may take longer to complete orders than other jewelry stores. However, the wait is worth it for those seeking a unique and personalized piece.

Reviews

Customers have praised Onyx Workshop Jewellers for its exceptional customer service, high-quality products, and unique designs. Many have commented on the personalized experience they received and how the staff went above and beyond to ensure they were happy with their purchase.

Amenities

  • amenity
    gift wrapping
  • amenity
    delivery service
  • amenity
    engraving
  • amenity
    custom design
  • amenity
    credit card payment
  • amenity
    online shopping
  • amenity
    returns policy
  • amenity
    after-sales service
  • amenity
    luxury showroom
  • amenity
    appraisal service
  • amenity
    customization service
  • amenity
    watch battery replacement
  • amenity
    on-site repairs
  • amenity
    polishing
  • amenity
    resizing
  • amenity
    stone setting
  • amenity
    prong tightening
  • amenity
    chain soldering
  • amenity
    clasp replacement

FAQ

What is the company's return policy for purchased diamonds?

At Onyx Workshop Jewellers, we offer a 30-day return policy for purchased diamonds. The diamond must be in its original condition with all accompanying documentation, and we will issue a refund or exchange.

Do you offer custom designs or personalized pieces?

Yes, we offer custom designs and personalized pieces at Onyx Workshop Jewellers. Our skilled jewelers can work with you to create a unique piece of jewelry tailored to your preferences and specifications.

What is your return policy for jewelry purchases?

We offer a 14-day return policy for jewelry purchases at Onyx Workshop Jewellers. The jewelry must be in its original condition with all accompanying documentation, and we will issue a refund or exchange.

Can you provide references or reviews from previous customers?

Yes, we can provide references or reviews from previous customers at Onyx Workshop Jewellers. You can find reviews on our website and social media pages, or we can provide contact information for satisfied customers who have given us permission to share their experiences.

Can you provide references from previous customers who have used your repair services?

Yes, we can provide references from previous customers who have used our repair services at Onyx Workshop Jewellers. You can find reviews on our website and social media pages, or we can provide contact information for satisfied customers who have given us permission to share their experiences.

Reviews

  • Scott Round

    I’ve had a ring for 23 years which my late mother who passed away 2 years ago bought me as a 16th birthday present & just a few weeks back I had an accident with my finger & my finger swollen up slightly & my ring didn’t fit or it did fit but couldn’t get it off so I took it here from Dudley & got it back a week after & it’s absolutely perfect. I can’t stop bursting into tears I’m so happy to have it back where it belongs. Thank you so much Michael.

    13-05-2023

  • Dana Le

    The owner is so kind and skillful. He knows his crafts! I got my brooch cleaned so quick not have any damage, the green tarnishing has been removed carefully. Highly recommend the shop and definitely come back for his wonderful service and beautiful jewellery.

    06-05-2023

  • Annette Bishop

    This is a lovely shop with some really great jewellery pieces and run by a great team. Personal service on purchases and repairs and today my favourite pair of earrings were repaired perfectly and very rapidly.

    27-03-2023

  • Jason Jones

    Very kind and helpful gentleman, thank you so much, I will be back :)

    27-02-2023

  • Morgan o'connell

    Very kind gentleman polished my ring for free as a bit of Christmas goodwill, came across very knowledgeable, all the best to him.

    27-12-2022

  • George Bevan

    Excellent service, friendly and honest. Cannot recommend this place highly enough for all your jewellery needs.

    27-08-2022

  • Mat Bird

    Got 2 rings from here and they're absolutely gorgeous and the lady was so helpful and patient with me

    27-08-2022

  • Sarah Poole

    I took my ring in for resizing.I was told it could be done that day at a price I was more than happy to pay.The gentlemen that did the repair was so friendly and helpful.I always prefer to support small local business for this reason.Many thanks.Sarah

    27-07-2022

  • Connor Clark

    My partner and I were looking to get some rings that we had been gifted resized. The shop owner was very friendly and easily resized the stainless steel rings. Fantastic service, absolutely would recommend!

    27-06-2022

  • CA Fluke

    Absolute legend, taken 2 pieces in for small jobs (cleaning of silver and gluing a gem back on) that I was unsure about doing myself and they were done in minutes for free. Excellent service.

    27-06-2022