Onyx Transport
Onyx Transport is a transportation company based in Derby, England. They specialize in providing transportation services to cruise terminals and travel & hotels.
Introduction to Onyx Transport
Onyx Transport is a transportation company that specializes in providing reliable and efficient transportation services to its customers. The company has a rich history of over 10 years in the industry and prides itself on providing top-notch services to its clients. What makes Onyx Transport unique is its commitment to customer satisfaction and its ability to cater to various transportation needs.Services & products
Onyx Transport offers a wide range of transportation services to its clients. The company provides airport transfers to and from all major airports in the UK, including Heathrow, Gatwick, and Stansted. Additionally, Onyx Transport offers cruise terminal transfers to and from all major cruise terminals in the UK. The company also provides transportation services for corporate events, weddings, and other special occasions.Location
Onyx Transport is located in Regus House, Herald Way, East Midlands Airport, Castle Donington, Derby DE74 2TZ, United Kingdom. The area is home to several businesses, including travel and hotel companies. Customers can expect to experience a bustling atmosphere in the area, with plenty of options for dining and entertainment. The closest public transportation options include East Midlands Airport Bus Station (0.3 miles), East Midlands Parkway Train Station (4.7 miles), and Long Eaton Train Station (5.1 miles).Benefits
Customers should choose Onyx Transport because of its commitment to providing top-notch transportation services. The company has experienced drivers who are knowledgeable about the area and can provide customers with a safe and comfortable ride. Onyx Transport also offers competitive pricing and flexible payment options, making it an affordable option for customers.Good to know
Customers should be aware that Onyx Transport requires a minimum of 24 hours' notice for all bookings. Additionally, the company has a strict cancellation policy, and customers may be charged a cancellation fee if they cancel their booking.Reviews
Customers have praised Onyx Transport for its reliable and efficient transportation services. Many customers have noted the professionalism of the drivers and the cleanliness of the vehicles. Overall, customers have had a positive experience with Onyx Transport and would recommend the company to others.Amenities
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parking -
wi-fi
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shuttle service
FAQ
What are the parking options available at your cruise terminal?
At Onyx Transport's cruise terminal, there are various parking options available for passengers. These include short and long-term parking options, as well as on-site and off-site parking facilities. We have partnered with reliable parking companies to ensure the safety and security of our passengers' vehicles.Is there assistance available for passengers with special needs?
Yes, we provide assistance for passengers with special needs. Our staff is trained to assist passengers with disabilities or mobility issues, and we have specialized equipment to help them board and disembark from the ship. We also have accessible cabins and facilities on board for their convenience.Can you provide information on the embarkation and disembarkation process?
Certainly. At Onyx Transport, we have a streamlined embarkation and disembarkation process to ensure a smooth and hassle-free experience for our passengers. We provide detailed information on the process beforehand and have staff available to assist passengers at every step of the way.What amenities are available for passengers at the port?
Our port offers a range of amenities for our passengers, including restaurants, lounges, shopping centers, and recreational facilities. We also provide essential services such as currency exchange, ATMs, and medical facilities. Our aim is to ensure that our passengers have a comfortable and enjoyable experience while waiting to board their ship.What flexibility do you offer for changes or cancellations in bookings?
We understand that plans can change, and we offer flexibility for changes or cancellations in bookings. Our policies vary depending on the type of booking and the time of cancellation, but we strive to provide our passengers with fair and reasonable options. We recommend that passengers review our booking terms and conditions before making a reservation to understand their options in case of changes or cancellations.Reviews
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Jazzy Singh
I used Onyx Transport on December 14. I had initially booked a train to go from Leicester to London and then to Gatwick Airport where I had a flight from at 11:30am. However, the trains to Gatwick Airport were all cancelled due to train strikes!!! Luckily I got into contact with the staff at Onyx and they set up my ride for that day! I made it well on time and was extremely pleased with the service. With the continuous train strikes, I will most definitely be using Onyx Transport going forward. Did I forgot to mention how beautiful the car was?! Pure luxury!!!! Service: Limousines
27-01-2023
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Simran Sondh
Fantastic service! Will definitely be using this company again in future!
27-11-2022
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Harpreet Rehal
We booked a return journey from West Bridgford to Heathrow Airport with Onyx. Their Mercedes vehicles were immaculate and so comfortable, great for longer journeys. The drivers were very polite, and communication was excellent throughout - The team tracked our flight and sent updates via text before each pick-up. Professionals from start to finish, I would absolutely use this service again, and would highly recommend them to anyone needing an airport transfer.
27-11-2022
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Dieter Schnurr
(Translated by Google) As always, my assistant had booked a taxi service for me. Today for the first time with ONYX Transport. As soon as I exited, I noticed the well-dressed and friendly driver showing my name tag. I was surprised about the very clean vehicle, a Mercedes. As soon as I boarded, I was offered refreshments. I had not enjoyed this service in recent years. With the warm temperatures it was just wonderful! But what surprised me the most was that the driver spoke very good German. He told me that he lived in Düsseldorf for a few years. With a very nice conversation, the taxi ride was extremely pleasant and entertaining. After my return, I told my assistant that she should only book ONYX Transport for my trips to our branch in the future. I'm already looking forward to the next trip... (Original) Wie immer hatte meine Assistentin einen Taxi Service für mich gebucht. Heute zum ersten Mal mit ONYX Transport. Schon am Ausgang fiel mir der gut gekleidete und freundliche Fahrer auf der mein Namensschild zeigte. Überrascht war ich über das sehr saubere Fahrzeug, einen Mercedes. Bereits beim Einsteigen wurde mir eine Erfrischung angeboten. Diesen Service hatte ich in den letzten Jahren noch nicht genossen. Bei den warmen Temperaturen war das einfach wunderbar! Am meisten überrascht hat mich jedoch, dass der Fahrer sehr gut Deutsch sprach. Er erzählte mir, dass er einige Jahre in Düsseldorf wohnte. Bei einem sehr netten Gespräch war die Taxifahrt äußerst angenehm und kurzweilig. Ich habe meiner Assistentin nach meiner Rückkehr gesagt, dass Sie für meine Reisen in unsere Niederlassung künftig nur noch ONYX Transport buchen soll. Ich freue mich schon auf die nächste Fahrt …
27-10-2022
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r. la
Booked with Onyx and really enjoyed my journey from Derby to London Gatwick Airport, drivers are very professional and great customer service and the car was kept in excellent condition.
27-08-2022
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Cameron Khakh
Booked my transport to Heathrow with Onyx and from start to finish they were fantastic. Amazing service, very professional, highly skilled drivers, great communication, would definitely use them again and recommend
27-08-2022
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Sonja Sebastian
Very pleased with the mannerisms of the driver I received, a warm and friendly greeting as soon as I arrived at the car from the terminal. Refreshments were also available which I find thoughtful after travelling long journeys. Definitely recommend and will personally be booking with Onyx Transport again!
27-07-2022
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Japheth Oduro
Great customer service, really enjoyed my journey with a beautiful luxury car. Very trusted and I highly recommend it.
27-07-2022
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Maria Huma
27-07-2022
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Natasha Bass
My partner and I booked with this company for a journey from derby to London, we were highly impressed by the professionalism of Onyx transport and would highly advise anyone to book their service. The vehicle was extremely clean and staff were very friendly and welcoming whilst maintaining a professional manner. Refreshments were available, social distancing and covid regulations were followed well. 5 Stars given as deserved! Will definitely book again.
27-07-2022
