Ontrack Data Recovery
Ontrack Data Recovery is a company that specializes in providing data recovery services for businesses and individuals. They are located in London, England and have expertise in IT & E-Commerce. Ontrack Data Recovery is committed to helping clients recover lost data quickly and efficiently.
Introduction to Ontrack Data Recovery
Ontrack Data Recovery is a company that specializes in data recovery services for individuals and businesses. They have been in the industry for over 35 years and have successfully retrieved data from various devices such as hard drives, SSDs, and mobile devices. What makes this company unique is their advanced technology and experienced engineers who are able to recover data in even the most complex situations.Services & Products
Ontrack Data Recovery offers a range of data recovery services for various types of devices. They offer standard data recovery, advanced data recovery, and emergency data recovery services. Their services cover various storage devices such as hard drives, SSDs, RAID systems, and mobile devices. Customers can also purchase a DIY data recovery software if they prefer to recover their data on their own.Location
Ontrack Data Recovery is located in London, specifically at Nexus on Farringdon Street. The area is a mix of commercial and residential buildings, with a variety of businesses nearby such as cafes, restaurants, and shops. The nearest public transportation options are Farringdon Underground Station (0.2 miles), City Thameslink Station (0.2 miles), and Blackfriars Underground Station (0.4 miles).Benefits
Customers should choose Ontrack Data Recovery because of their experience in the industry and their advanced technology. They have successfully recovered data in even the most complex situations, and their engineers are highly skilled and knowledgeable. They also offer a "no data, no fee" guarantee, which means customers only pay if their data is successfully recovered.Good to Know
Customers should be aware that Ontrack Data Recovery's services can be quite expensive compared to other companies in the same industry. However, their advanced technology and experienced engineers make their services worth the cost.Reviews
Customers have praised Ontrack Data Recovery for their professionalism, quick turnaround time, and successful data recoveries. They have been described as a reliable and trustworthy company that is able to retrieve data that other companies were unable to.FAQ
What is your success rate for data recovery services?
At Ontrack Data Recovery, we have a success rate of over 90% for our data recovery services. Our experienced technicians use advanced tools and techniques to recover data from a wide range of devices and operating systems.Can you recover data from specific devices or operating systems?
Yes, we can recover data from a wide range of devices and operating systems, including laptops, desktops, servers, smartphones, and tablets. Our technicians are trained to work with all major operating systems, including Windows, Mac OS, iOS, and Android.What types of data storage devices can you recover data from?
We can recover data from a variety of data storage devices, including hard disk drives, solid-state drives, USB drives, memory cards, RAID arrays, and NAS devices. Our technicians have the expertise to handle complex data recovery cases involving multiple drives and configurations.What security measures do you have in place to protect confidential or sensitive data during the recovery process?
At Ontrack Data Recovery, we take data security very seriously. We have strict security protocols in place to protect confidential and sensitive data during the recovery process. All of our technicians are trained to handle data in a secure and confidential manner, and we use state-of-the-art encryption and other security measures to protect data at every stage of the recovery process.What is your pricing structure for data recovery services and are there any hidden fees?
Our pricing structure for data recovery services is transparent and upfront. We offer a free evaluation of your device to determine the extent of the damage and the likelihood of data recovery. We then provide a detailed quote for our services, which includes all costs associated with the recovery process. We do not have any hidden fees or charges, so you can be confident that you are getting a fair and honest price for our services.Reviews
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Cindy Shaver
The dreaded hard drive crash. This is an especially traumatic event for a photographer! Thankfully, the Professional Photographers of America send me to ODR in an effort to recover my hard drive. The communication was amazing. All questions were answered promptly, and most importantly, they recovered all my data and sent it to me in a very quick turnaround time. I will send anyone who asks to ODR for data recovery needs!
13-05-2023
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Antonio Teixeira
On April 4, I sent a simple 16gb pen drive that had a couple of documents to recover, this company answered me 23 days later, yes, more than 3 weeks! to tell me that if I wanted them to start a diagnosis I would have to pay 270 Pounds, this without any assurance that they could recover any file, that is, money that I could easily lose, if they found files to recover I would have to pay ADDITIONALLY 600 Pounds, plus shipping costs, plus the cost of a new pen drive, these costs are exaggerated for the type of disk, amount of data and additionally the type of user, I am a home user, not a company. Obviously I did not accept the proposal, later I received an email indicating that the return shipment would cost 18 Pounds! which is also excessive taking into account that we are talking about a flash drive, and the shipment would be national. I proceeded to make a claim and later they sent me at no cost. I do not recommend them.
13-05-2023
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dick ross
we have been using for 25 years and service has been great.
27-04-2023
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Marcello Cavallari
Unfortunately the problem was non resolved and still trying to recover my data
27-04-2023
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Harry Parkinson
Advertised as free evaluation but the evaluation for a family computer drive no larger than 1tb they decided to charge at £1000. I’m not sure how they can decide to charge theses absurd prices and then wanted to charge postage pack afterwards. Not good enough and not transparent!
27-03-2023
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Dimitrios Christidis
Excellent service, fast and reliable communication
27-03-2023
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Michael Robinson
Have never failed to recover data from a dead drive they are brilliant I would always use them and recommend them to anyone who values their data.
27-03-2023
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David Silverfish
The good bits: Company is VERY professional in many ways with detailed report and follow up. The bad bits: I gave a full explanation over the telephone for what had happened (ransomware attack). I was advised to bring the server into them. I did this. I asked for a receipt (as I am handing over £3,000 of kit) and was told "you will get an email in a few minutes" - I didn't. It took 24 hours. Just over a day later, I had my report which told me, in a VERY professional document EXACTLY what I had told them before bringing it to them and nothing more. This cost me £1,000. Further, bearing in mind that they stated that they can recover from ransomware attacks, the report went on to say "If they (the data files) are also encrypted, we will not be able to recover the individually encrypted files" which rather negated the whole point of taking the machine to them.
27-03-2023
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Greg Beale
Ontrack supplied a very simple and convenient service for my date recovery when my external hard drive ceased to function. I would recommend them to everybody.
27-03-2023
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James Naimi-Akbar
I tried to use a different company first and they extracted nothing - so the fact that Ontrack were able to extract all the data from my mac - I can definitely recommend them.
27-03-2023
