Housing Societies, Low Income Housing Programs, Public Housings, Tenant Ownerships

Ongo

Ongo is a real estate and housing company based in Scunthorpe, England. They specialize in providing low income housing programs, public housings, tenant ownerships, and housing societies. Their focus is on serving the public sector and society by providing affordable and quality housing options. With their expertise in the real estate and housing industry, Ongo is committed to making a positive impact in the community.

Introduction to Ongo

Ongo is a company based in Scunthorpe, England that aims to provide affordable and quality housing options to the public. The company was established with the goal of helping low-income families and individuals acquire their own homes and live with dignity. What makes Ongo unique is its approach to housing solutions, which involves a combination of low-income housing programs, public housings, and tenant ownerships.

Services & products

Ongo offers a range of housing options to cater to the needs of its customers. These include affordable rental properties, shared ownership homes, and tenant ownership options. The company also provides support and advice to those looking for housing solutions, including financial assistance and guidance on the home-buying process.

Location

Ongo is located on High Street in Scunthorpe, a bustling town in North Lincolnshire, England. The area is home to a mix of businesses, including retail shops, restaurants, and service providers. Customers can expect a friendly and welcoming community, with plenty of amenities and services available. The company is easily accessible by public transportation, with the closest options being Scunthorpe train station (1.2 miles away), Scunthorpe bus station (0.5 miles away), and Lincolnshire RoadCar bus stop (0.1 miles away).

Benefits

Customers should choose Ongo for their housing needs because the company is committed to providing affordable and quality housing options. Ongo's approach to housing solutions is unique, and they offer a range of options to cater to different needs and budgets. Additionally, Ongo provides support and advice to those in need, making the home-buying process more accessible and less daunting.

Good to know

Customers should be aware that Ongo is a non-profit organization that reinvests its profits back into the community. This means that customers can be assured that their money is going towards a good cause, and that Ongo is genuinely committed to helping people find affordable and quality housing solutions.

Reviews

Customers have praised Ongo for their commitment to helping low-income families and individuals find housing solutions. Many have noted the company's friendly and approachable staff, as well as their willingness to go above and beyond to assist customers. Overall, customers have found Ongo to be a reliable and trustworthy company that genuinely cares about its customers.

Amenities

parking
security
elevator
pet-friendly

FAQ

What types of public housing opportunities do you offer?

We offer low-income housing programs and public housings for those who meet the eligibility criteria. We also offer tenant ownerships and housing societies for those who want to own their own homes.

Are there any rules or restrictions regarding the use of common areas?

Yes, there are rules and restrictions regarding the use of common areas. These rules are in place to ensure that everyone can use the common areas safely and comfortably. We provide a list of these rules to all residents and ask that they follow them at all times.

Are there any restrictions or limitations on how I can use the property as a tenant owner?

Yes, there are restrictions and limitations on how you can use the property as a tenant owner. These restrictions are in place to ensure that the property is well-maintained and that everyone can enjoy their homes. We provide a list of these restrictions to all tenant owners and ask that they follow them at all times.

How are disputes among residents resolved within the society?

Disputes among residents are typically resolved through a process of mediation. We encourage residents to come together and work out their differences in a peaceful and respectful manner. If mediation is not successful, we may involve a third-party mediator or take other measures to resolve the dispute.

What is the process for resolving disputes with other tenant owners or the building management?

If you have a dispute with another tenant owner or the building management, we encourage you to speak with them directly and try to work out your differences. If this is not successful, you can file a complaint with our management team, who will investigate the issue and work to find a resolution. If the issue cannot be resolved internally, we may involve a third-party mediator or take other measures to resolve the dispute.

Reviews

C

If you need to call them for repairs you are forever left on hold, and then when you do eventually get through~ spoken to by mostly rude dismissive staff who always book your appointments for several weeks away instead of when you need them. Needs major improvement!

15-05-2023
Malgorzata Lukaszewska

I wrote to ongo,and also called. Despite a major breakdown, the wait time for repair was over a month. after writing a comment on their website, a member of ongo staff contacted me and offered an emergency repair. Despite the repair, I still have the same problem with leaking pipes in the bathroom hand basin, and the tap that was leaking has not been replaced at all. I still have to put a bowl in place to stop the downstairs ceiling below the bathroom leaking. And I feel unsafe Despite an illness in which stress makes everything worse

29-04-2023
Elizabeth

Staff are always so nice when we ring and are always there to help. Had our first two repairs done today. Both workers were really friendly and got the jobs done quickly with no fuss. They both turned up spot on time and did a really good job. So far we've never had a problem with Ongo and are enjoying our experience with them.

29-04-2023
Marcus john kim

Good value, but website years out of date, re. addresses, postcodes etc.

29-03-2023
Teresa Auty

29-03-2023
Wiktoria Swierad

I have a psychotic neighbour and ongo wont do anything about it because i have no evidence and they cant prove who it was, but i cant get evidence because im not allowed a door camera because it will record a different neighbours place as our doors face eachother.I am terrified everytime i have to leave or come back to my flat. It would literally take one email to all the tenants reminding them of their tenancy contract and the part where it says to not harrass your neighbours but no, they had us log the incidents with the police so that we could give them(ongo) a police log number and then they got back to us almost 2 months later saying that they cant do anything coz we dont have evidence, if they wasnt going to do anything why send us to the police ??

29-03-2023
EmmaaLouisee 1994

29-03-2023
Josh Weekes

29-12-2022
Natsuki

Worst housing association ever...

29-12-2022
Anna Socha

Absolute joke ! Appointments deleted off the system, at least 30min to get through to them on the phone to eventually speak to someone who couldn’t care less. Experts at passing the buck! Ignored my compensation form (for 3 weeks of no heating or hot water in March) for over a year, then said it was outdated. All they do is increase rent. Money taken, services not provided. Disgraceful!

29-12-2022