OneTouchIT
OneTouchIT is a computer repair services company located in Staines-upon-Thames, England. They specialize in computer hardware and software repairs.
Introduction to OneTouchIT
OneTouchIT is a computer repair service company that was founded in Staines-upon-Thames, England. The company has been in operation for over a decade, providing top-notch services to clients in the United Kingdom. What makes OneTouchIT unique is its team of experienced professionals who are dedicated to delivering quality services to customers.Services & Products
OneTouchIT offers a variety of computer repair services that include hardware and software repairs, virus removal, data recovery, and network setup. Customers can also buy computer hardware and software from the company.Location
OneTouchIT is located at 51 Church St, Staines TW18 4EN, United Kingdom. The area is host to many different types of businesses, including restaurants, cafes, and retail shops. Customers can expect a vibrant atmosphere in the area, and there are many public transportation options available. The three closest public transportation options are Staines Railway Station (0.2 miles), Elmsleigh Bus Station (0.3 miles), and Staines Bus Station (0.3 miles).Benefits
Customers should choose OneTouchIT because of the company's experienced professionals who provide quality services. OneTouchIT is also committed to providing excellent customer service, ensuring that customers are satisfied with the services they receive.Good to Know
Customers should be aware that OneTouchIT only provides services in the United Kingdom. Additionally, the company may have limited availability during peak periods.Reviews
Customers have praised OneTouchIT for their fast and reliable service. They have also commended the company's friendly and knowledgeable staff. Overall, customers recommend OneTouchIT for anyone in need of computer repair services.FAQ
What types of computer hardware and software do you specialize in repairing?
We specialize in repairing a wide range of computer hardware and software, including laptops, desktops, servers, printers, and networking equipment. We have expertise in repairing both Windows and Mac operating systems, as well as common software programs such as Microsoft Office and Adobe Creative Suite.How long does it usually take to diagnose and repair a computer issue?
The time it takes to diagnose and repair a computer issue varies depending on the nature and complexity of the problem. Simple issues such as virus removal or software updates can often be resolved within a few hours, while more complicated hardware issues may take several days. We always strive to provide an accurate estimate of the repair time and keep our customers informed throughout the process.Are your technicians certified or trained in specific computer repair techniques?
Yes, our technicians are highly trained and certified in a range of computer repair techniques. We ensure that our technicians stay up-to-date with the latest technologies and best practices through ongoing training and certification programs. This allows us to provide our customers with the highest level of service and expertise.What is your pricing structure for computer repair services?
Our pricing structure for computer repair services is based on the specific issue and the time and materials required to resolve it. We provide a detailed estimate for each repair job, including all costs and fees upfront. We strive to provide our customers with fair and transparent pricing and are committed to delivering value and quality service.Do you offer any warranties or guarantees on your repair work?
Yes, we stand behind our repair work and offer warranties and guarantees on all services performed. We provide a minimum 30-day warranty on all repairs, and many of our services come with extended warranties and guarantees. We believe in providing our customers with the peace of mind that comes with knowing their computer is in good hands.Reviews
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Steve Drewe
After a couple of visits I found the team totally professional, honest and helpful. I would definitely recommend them even though they couldnt retrieve any info from my burnt out hard-drive! Perhaps a lower charge for an obvious unsolveable issue as the charge is the same whether it takes an hour or 2 weeks?
29-04-2023
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Julie Daniel
March 2022 - My laptop needed a new battery and the space bar wasn't working properly. Alex was really helpful and fixed it quickly. It's great to have high quality IT professionals locally who can fix this kind of thing with no drama. I would definitely come back and would recommend to others. Update August 2022 I used One Touch IT again this week for a different IT problem and was once again really impressed with the service from Alex in the Staines shop. He fixed the computer at a very reasonable price and really quickly. Total superstar!
29-08-2022
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Gordon Pugsley
I recently brought a refurbished laptop from this company and Alex transferred all my data from my old laptop, loaded the software I needed and patiently answered my questions. New laptop works so much more smoothly and quicker, I should have looked to upgrade months ago. Definite recommendation for One Touch IT.
29-08-2022
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Sally Barnes
29-07-2022
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Ian Davey
I had a hard drive issue. was contacted to discuss replacement options before carrying out repair. A most professional and efficient service. Thank you.
29-05-2022
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MAPEX Ltd
We recently brought a refurbished Lap Top from this company and were very impressed with the knowledge of their sales staff and the quality and value of the Lap Top. We will be using them again in the future and would definitely recommend them.
29-05-2022
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caroline watkins
29-05-2022
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Amy Watson
Super quick service, I took my laptop in Thursday and it the keyboard was replaced by saturday. Super efficient and friendly staff, would definitely recommend
29-05-2022
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Suzanne Louis
The hard drive on my desk top failed. Alex talked me through the options of replacement drives. He managed to recover the majority of the data from the failed drive as well. Fantastic service and well worth the money. I would not hesitate in recommending them.
29-05-2022
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Dave Dickens
Problem with keyboard was explained clearly to me, and parts replaced promptly and efficiently. Excellent service. I would recommend OneTouchIT. Dave
29-05-2022
