Onebright Ltd
Onebright Ltd is a UK-based company that offers a range of services in the healthcare and public sector. Their services include career counseling, mental health clinics, occupational health services, and public health departments. With a team of experienced counselors, psychiatrists, physician assistants, and psychomotor therapists, Onebright Ltd is committed to providing high-quality care to their clients. They also specialize in jobs and education, making them a valuable resource for individuals seeking career guidance. Onebright Ltd is dedicated to improving the health and well-being of their clients and the wider community.
Introduction to Onebright Ltd
Onebright Ltd is a healthcare and career counseling services company based in York, England. Founded in 2008, the company aims to provide top-quality medical care and mental health support to individuals in need. What makes Onebright unique is their focus on providing career counseling services in addition to traditional healthcare services.Services & Products
Onebright Ltd offers a range of services including occupational health services, medical clinics, mental health clinics, and public health departments. Their team of healthcare professionals includes counselors, physician assistants, psychiatrists, and psychomotor therapists. Additionally, they provide career counseling services to help individuals achieve their goals in terms of jobs and education.Location
Onebright Ltd is located in Holgate, York, in a bustling area with plenty of businesses and amenities nearby. Customers can expect to find a variety of shops, restaurants, and entertainment options in the area. The nearest public transportation options are the Holgate Road bus stop (0.2 miles), the York train station (1.1 miles), and the Poppleton train station (1.6 miles).Benefits
Customers should choose Onebright Ltd for their comprehensive healthcare services and dedication to helping individuals achieve their professional goals. Their team of experienced professionals provides personalized care and support to each and every customer.Good to know
Onebright Ltd is committed to maintaining the confidentiality and privacy of their customers. They follow strict privacy policies to ensure that personal information is kept secure.Reviews
Customers rave about the level of care and attention they receive at Onebright Ltd. Many mention the friendly and knowledgeable staff, as well as the personalized care they receive. Overall, customers highly recommend Onebright Ltd for their healthcare and career counseling services.FAQ
What type of mental health services do you offer?
We offer a range of mental health services, including counseling, psychiatric evaluations, and medication management. Our team of mental health professionals includes psychiatrists, psychomotor therapists, and counselors who work together to provide personalized treatment plans for each patient.What psychiatric conditions do you specialize in treating?
We specialize in treating a variety of psychiatric conditions, including anxiety disorders, mood disorders, personality disorders, and psychotic disorders. Our team of psychiatrists and counselors work together to provide comprehensive care for each patient, tailored to their individual needs.What specific occupational health services do you offer?
We offer a range of occupational health services, including pre-employment physicals, drug and alcohol testing, and workplace injury management. Our team of physician assistants and medical professionals are trained to provide high-quality care to employees, ensuring their health and safety in the workplace.How does your department work with other organizations and agencies to promote public health initiatives?
We work closely with other organizations and agencies, such as public health departments, to promote public health initiatives and improve the health of our community. We collaborate on projects, share resources, and coordinate efforts to ensure that our community has access to the resources they need to stay healthy.What is your success rate in helping clients find employment or advance in their careers after working with your counseling services?
We are proud to say that our counseling services have a high success rate in helping clients find employment and advance in their careers. Our career counseling services are designed to help clients identify their strengths and goals, develop job search skills, and create a plan for career advancement. We work closely with clients to provide ongoing support and guidance throughout the process.Reviews
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Desislav Petrov
Impossible to get to anybody on phone. For the past 5 days it's been yeah we will call you - guess what - nobody called. I think they are under the illusion their clients have nothing better to do than to spend 1 hour on the phone every day. Avoid at all cost!
15-05-2023
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S Garcia
My company were trying to pay an invoice and it took over two days to speak to the financial team. Extremely poor service. Since the company was taken over by Donald Fowler last year, the company has gotten worse and worse. We have given feedback to our relevant colleagues.
29-04-2023
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Sal Conners
Poor service from a poor customer service team. Long wait times and an overall a stressful experience. I’d seek better therapy alternatives.
29-04-2023
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stellar james
Poor service from new ownership that is profit driven. Look at the recent reviews and you can see this company is going down hill. They no longer care about the ill, they care about profits. Efficacy was great but the change to Onebright, has now tarnished the company’s rep. 1/10.
29-04-2023
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india
29-04-2023
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Paleeka Davda
First therapist was great last year service has gone down the toilet since. Took 3 weeks to get an assessment sessions with a therapist who then decided she was no longer available at the time I'd specifically requested she also didn't want to do a video assessment call seemed fixated on me being sucicidal even though I said multiple times I wasn't. 6 weeks to find me a suitable replacement poor Comms from admin 2nd therapist was a joke unsure erm and aahing which isn't exactly reassuring when you're trusting someone with handling your brain. She didn't know what to do with my condition, the call was flat and she didn't even go through the pre session questionaire or seem to know how standard therapy works. Awful given its private medical and these jokes of sessions count towards my allowance under my policy
29-03-2023
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Pete Mckenna (Petlatet)
Charging chaos. We used onebright which was predominantly paid through axa with a contribution by us. Onebright sent us invoices which we paid. Then they said they had overcharged and would refund. We were no longer using the service but they then changed their minds and said we owed another £30. They then changed their mind again and said we actually owe £80. When questioned they said in fact they owe us money. Utterly, utterly hopeless.
28-02-2023
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Zeynep Nur Guler
If I could give no stars I would. OneBright has been dishonest for two occasions and tend to bend the truth for their convenience. I do not believe they have the patients care at heart at all. I'm very sorry that my health insurance works with them for their mental health services, absolutely horrible place. They have an initial 45 minute phone call with you to diagnose you over the phone, the phone call 15 minutes of you explaining what you're going through, the other 30 minutes is a "clinician" asking you to rate from 1 to 8 for a series of questions. Behold - you're diagnosed! They only provide a treatment which THEY think is right for you (based on the 45 minute phone call of you telling them how depressed you feel out of a score from 1 to 8). They have been dishonest about a treatment plan which was recommended by a real doctor (which I was referred to), and have contacted the doctor without informing me or getting my consent for him to change his recommended treatment plan for their convenience. Avoid like the plague.
28-02-2023
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Oliver Pickup
Recruitment team are about as awful as they come. Perfect example of everything wrong with recruitment. Absolutely terrible.
29-01-2023
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Arta Smilkts
29-01-2023
