One Stop Worktops
One Stop Worktops is a countertop store located in Stocksfield, England. They specialize in providing high-quality countertops for building and construction projects. With a convenient location in the Bankfield Trading Estate, customers can easily access their products and services. One Stop Worktops is committed to providing excellent customer service and top-notch products to meet the needs of their clients.
Introduction to One Stop Worktops
One Stop Worktops is a company that specializes in providing high-quality countertops for both residential and commercial customers. The company was founded in 2002 and has since become one of the most trusted and respected countertop stores in the United Kingdom. What sets One Stop Worktops apart from other companies in the industry is their commitment to providing excellent customer service and their attention to detail when it comes to the design and installation of their products.Services & products
One Stop Worktops offers a wide range of services to their customers, including the design, fabrication, and installation of countertops made from a variety of materials such as granite, marble, and quartz. They also offer a variety of other building and construction services for both residential and commercial projects, including kitchen and bathroom remodeling, tiling, and flooring.Location
One Stop Worktops is located in Stocksfield, a small town in Northumberland, England. The area is known for its scenic countryside and is home to many small businesses and independent shops. Customers can expect to find a friendly and welcoming atmosphere in the area, and there are plenty of options for dining, shopping, and entertainment. The nearest public transportation options to One Stop Worktops are the Stocksfield railway station, which is 1.5 miles away, the Prudhoe railway station, which is 2 miles away, and the Hexham railway station, which is 5 miles away.Benefits
Customers should choose One Stop Worktops because of their commitment to quality and customer satisfaction. The company uses only the highest quality materials for their products, and their team of experienced professionals ensures that every project is completed to the highest standards. They also offer competitive pricing and flexible payment options, making it easy for customers to get the products and services they need at a price that fits their budget.Good to know
Customers should be aware that One Stop Worktops requires a deposit before starting any project, and that the deposit is non-refundable. They should also be aware that the company may require access to their property for several days during the installation process, depending on the scope of the project.Reviews
Customers rave about the quality of One Stop Worktops' products and services. They praise the company's attention to detail, professionalism, and dedication to customer satisfaction. Many customers also appreciate the company's competitive pricing and flexible payment options.Amenities
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free parking -
wi-fi
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delivery
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design consultation
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installation service
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showroom
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customization
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credit card acceptance
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warranty
FAQ
What types of countertop materials do you offer?
We offer a wide variety of countertop materials, including granite, marble, quartz, and solid surface. Each material comes in various colors and textures, offering you endless options to choose from.Can you provide references or examples of past installations?
Yes, we can provide references and examples of our past installations. We take pride in our work and are happy to showcase our satisfied customers.Do you offer a warranty on your products and services?
Yes, we offer a warranty on both our products and services. Our warranty ensures that you are completely satisfied with your purchase and that any issues are resolved promptly and professionally.What is your installation process and timeline?
Our installation process involves an initial consultation, measurement, fabrication, and installation. The timeline varies depending on the material and complexity of the project. However, we strive to complete all installations in a timely and efficient manner.Do you provide assistance with design and material selection?
Yes, we provide assistance with design and material selection. Our experienced team can guide you through the selection process, ensuring that your countertop complements your existing design and meets your functional needs.Reviews
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Keith Davies
12-06-2023
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sonia parker
They provided a fantastic service .The guy on the front desk was very helpful and friendly.
18-05-2023
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Jessica
Would give zero stars if possible however not an option, ordered 3 kitchen worktops from here cut to size by onestop, all seemed fine until the day of collection. My partner and grandad turned up and every piece was damaged, to be told a plethora of excuses the most worrying one being they can’t check every worktop as they have around 500-600 arrive everyday…the fact they had been cut by them also and not realised there was a mound in one of them equivalent to snowdon I’d assume the warehouse is pitch black now I understand the cost of electricity has gone up but if someone would have held a mere flame to these they would have noticed the damage. No offer of a new worktop or a like for like, no sincere apologies just no customer service at all. We were told it would be 5 weeks for a new worktop, and that they suggest “not to rip out your old kitchen before getting a new one” however as we are completely renovating a house from Jesus’s era we had no choice. I would not recommend at all, unless of course your child is looking for a new bike ramp then these are the people for you!
18-09-2022
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Paul Bennion
18-06-2022
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Bobby Khan
We recently ordered worktops & splashbacks. Customer Service & communication with Dan on delivery and overall was excellent. Company recommend a qualified & certified installer. We are so happy throughout from start to finish. Definitely recommend One Stop worktops A* Bobby
18-06-2022
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Duncan Stott
Great service and very helpful staff.
18-06-2022
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Stella Konstantinidou
18-06-2022
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Kim
I cannot recommend this company at all and ended up cancelling the order. When ordering a worktop with them they require two people to be at home to help with the delivery (fair enough). My partner (self-employed) hence had to take a day off and of course the worktop wasn't delivered on the agreed date which meant my partner lost the money of a full day's work. Initially it looked like One Stop Worktops tried to find a solution but it then became apparent that they actually didn't care and kept on blaming their supplier. After several emails and calls I had enough and cancelled the order. Found a different supplier which delivered the next day without any faff and no requirement of two people having to be at home. What a waste of time. Don't order with them. *** addition to review after response from One Stop Worktop Thank you very much for your response but personally I don't think it matters as to when I leave a review. As explained back then the new delivery date you offered didn't work as the delivery time was at midday and my partner couldn't risk taking another day off and losing out on income if the worktop doesn't arrive again. I was then asked for a delivery window which could work for us. I stated this to be between 4pm-6pm and was told they will check with their supplier. On Wednesday late afternoon I was then told the worktop gets delivered on Thursday again at midday... No other solution or compensation was offered to me at that time, so the only consequence was to cancel the order. Offering a compensation after me writing a public review is a bit late as well.
18-06-2021
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Rashmi Vashistha
Horrible customer service. Staff, even manager have wrong attitude, no work ethics and highly incompetent. I have been called MAD and RUDE for chasing my order which was delayed and delayed again and again. Never had such kind of experience before from any business. would not sugess anyone.
18-06-2021
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Ken Heywood
Staff really helpful, no pressure to buy. Good range of kitchens and worktops Only a small showroom but we saw samples of all items we required. Reasonable prices.
18-06-2021
