Once Upon a Thyme is a company based in York, England that specializes in floristry, dried flowers, and gift baskets. Their shop offers a variety of products for shoppers to browse and purchase.
Introduction to Once Upon a Thyme
Once Upon a Thyme is a unique florist and dried flower shop located in Acomb, York. The company was founded with the purpose of providing customers with high-quality and beautiful flowers for all occasions. What makes this company stand out is their commitment to using sustainable practices in their business, including sourcing their flowers from local growers. Services & Products
Once Upon a Thyme offers a range of services, including flower arrangements for weddings and other events, as well as everyday bouquets and gift baskets. The shop also sells dried flowers, which are a popular item among customers. In addition, customers can purchase various accessories such as vases and candles to complement their flowers.Location
Located in Acomb, York, Once Upon a Thyme is situated in a quiet, residential area. The shop is surrounded by other small businesses, including cafes and independent shops. Customers can expect a peaceful and relaxing shopping experience when visiting this area. The closest public transportation options are the Acomb Green bus stop (0.1 miles), the Front Street bus stop (0.2 miles), and the Acomb Explore Library bus stop (0.3 miles).Benefits
Customers should choose Once Upon a Thyme because of their commitment to sustainability and their high-quality products. The shop's dedication to supporting local growers ensures that customers receive the freshest and most beautiful flowers available. Additionally, the shop's range of services and products makes it a one-stop-shop for all flower-related needs.Good to Know
Customers should be aware that Once Upon a Thyme is closed on Sundays. However, the shop is open every other day of the week, including Saturdays.Reviews
Customers rave about the quality of the flowers at Once Upon a Thyme, describing them as fresh and long-lasting. Many customers also appreciate the friendly and helpful staff, who are always willing to offer advice and guidance when selecting flowers. Overall, customers highly recommend Once Upon a Thyme for all flower-related needs.
FAQ
Do you offer delivery services? If so, what is the cost and range of delivery?
Yes, we do offer delivery services. Our delivery fee starts at £4.99 and the range of delivery is within a 10-mile radius of our location in York.
What is your return policy for gift baskets?
We have a 30-day return policy for our gift baskets. The gift basket must be returned in its original condition and packaging. We will issue a refund or exchange the item for another one of equal value.
Do you offer same-day delivery options?
Yes, we do offer same-day delivery options. However, this service is subject to availability and additional fees may apply depending on the distance of the delivery location.
What is your refund policy if the flowers are damaged or not as described?
If the flowers are damaged or not as described, we will issue a full refund or replace the flowers with another arrangement of equal value. Please contact us within 48 hours of receiving the flowers to initiate the refund or exchange process.
Do you offer custom arrangements or pre-made bouquets?
Yes, we do offer both custom arrangements and pre-made bouquets. You can choose from our selection of pre-made bouquets or work with our florists to create a custom arrangement to fit your specific needs and preferences.
