Old Raven House
Old Raven House is a leading provider of assisted living facilities in Hook, England. With a focus on healthcare and medicine, the company is dedicated to providing high-quality care and support to its residents. Old Raven House is committed to creating a comfortable and safe environment for its residents, ensuring they receive the best possible care and attention.
Introduction to Old Raven House
Old Raven House is an assisted living facility located in Hook, England. It was established with the purpose of providing high-quality healthcare and medicine services to elderly individuals who require specialized care. The company has a rich history, having been in operation for over two decades. What sets Old Raven House apart from other assisted living facilities is their commitment to providing personalized care to each resident.Services & products
Old Raven House offers a range of services to its residents, including 24-hour nursing care, medication management, and assistance with daily living activities. They also provide specialized care for individuals with dementia and other memory-related illnesses. The company's products include medical equipment and supplies necessary to provide quality care to residents.Location
Old Raven House is located on London Rd in Hook, England. The area is known for its quiet and peaceful surroundings, with several other assisted living facilities nearby. The closest public transportation options to Old Raven House are Hook train station (1.5 miles), Hook bus stop (0.4 miles), and Hook taxi rank (0.3 miles).Benefits
Old Raven House stands out from other assisted living facilities due to its highly trained and experienced staff who provide personalized care to each resident. The company also offers a range of activities and social events to keep residents engaged and active. Additionally, the facility is equipped with the latest medical equipment to ensure that residents receive the best possible care.Good to know
Customers should be aware that Old Raven House requires a minimum stay of six months for residents. Additionally, the company only accepts individuals who are 65 years or older.Reviews
Customers have praised Old Raven House for its kind and compassionate staff, who go above and beyond to ensure that residents receive the best possible care. Residents have also enjoyed the range of activities and social events provided by the company.Amenities
-
24-hour staffing -
transportation
-
meal service
-
housekeeping
-
nursing care
-
social activities
-
mobility assistance
-
medication management
-
private room
-
outdoor space
-
wifi access
-
tv access
FAQ
What level of care do you provide for residents?
We provide assisted living facilities for our residents at Old Raven House. Our residents are provided with assistance in their activities of daily living, including medication management, bathing, dressing, and transportation. We also provide help with housekeeping and laundry services, as well as social activities and recreational opportunities.What is the staff-to-resident ratio at your facility?
We maintain a high staff-to-resident ratio at Old Raven House to ensure that our residents receive the care and attention they need. Our trained staff members are available 24/7 to provide assistance and support to our residents.How are residents' medical needs addressed and managed?
We have a team of healthcare professionals at Old Raven House who work together to meet the medical needs of our residents. We provide regular health assessments and monitoring, medication management, and coordination with outside healthcare providers such as doctors and specialists.Are there any additional fees or charges beyond the monthly rate?
We strive to be transparent with our fees and charges at Old Raven House. Our monthly rate covers the cost of room and board, as well as basic care services. Additional charges may apply for specialized services or amenities, but these will always be discussed with residents and their families beforehand.How are family members or loved ones involved in the care of residents?
We believe in the importance of involving family members and loved ones in the care of our residents at Old Raven House. We encourage family members to visit and participate in social activities with their loved ones. We also provide regular communication and updates to family members regarding their loved one's care and well-being.Reviews
-
Nikki W
This care home is absolutely amazing! The staff are excellent and go above and beyond to help their resident's & their families anyway they can. Anne (the manager) is lovely & will also go above and beyond to help you in anyway she can, always does what is best for her resident's & support's their families a great deal. Sona who does the activities is wonderful, she's very loving & caring of the residents & keeps they're mind's active either getting them up & dancing or engaged in some arts & crafts activities. Rosie I have known for a few years now who used to care for my mum part time before she worked here, I trust with my life & now as a old Raven House carer she was able to tell me how the care in this home exactly was (as I was extremely worried & anxious about having my mother go into any care home from all the horror stories you hear about neglect of resident's from staff etc) & she couldn't praise this care home & all its staff enough & it was that what made me agree to having my mum who is my bestest friend become a resident here & since she has been here, she has become a completely different woman from what she was like when she was in her own home with numerous useless, foreign live-in carers (a total of 10) over the past 2 years! When she was in her own home, she was always stuck in front of the TV, not having any exercise, mental stimulation, communication (as it was difficult to understand the carers language) refusing all of her medications, not allowing any of the live-in carers to shower/bath her, was extremely unhappy/depressed & very tearful, hardly ever slept during the night, her last carer Zainab (from Access Care) put her safety at risk when she ignored me shouting at her, (through the camera(s) I had in my mum's house) & wouldn't get out of bed about 12am after I had spotted my mum downstairs in the kitchen playing with all the knives out of the draw & ended up cutting her finger!! She even refused to cut my mum's toe nails & said it's not in her job description which meant that I had to travel over to my mum's every time she needed her finger & toe nails doing, I was also having to shower her, get her to change her underwear, put clean clothes on her & would get constant phone calls/ messages asking me to get my mum to take her medications because she always refused for the live-in carers who didn't have a clue how to treat/handle someone with Alzheimer's! From the very first day & evening my mum came to The old Raven House, she's been taking ALL of her medications, sleeping through the night, every night, has been helping in the garden, dancing (a lot) with Sona, engaging in the activities, allows Rosie to give her a bath/shower & her mood has vastly improved since being there. I could not rate the staff here enough they are that amazing. I'm even allowed to bring my Labrador with me when I visit my mum who mum adores. I definitely recommend this care home for all your loved ones.
29-05-2022
-
Louise Stacey
It's the place I work been there for many years
29-05-2018
-
Bob Holdaway
29-05-2018
