Old Flames
Old Flames is a fireplace manufacturer and wood stove shop located in York, England. They specialize in building and construction, as well as machinery and equipment.
Introduction to Old Flames
Old Flames is a company based in York, England that specializes in manufacturing fireplaces and selling wood stoves. The company has been in business for over 20 years and prides themselves on their commitment to quality craftsmanship. What sets Old Flames apart from other fireplace manufacturers is their attention to detail and their use of high-quality materials in their products.Services & Products
Old Flames offers a wide range of services to their customers, including custom fireplace design and installation, chimney cleaning and repair, and wood stove sales. They also sell a variety of fireplace accessories, such as mantels, screens, and tools, as well as wood and gas inserts. Customers can choose from a variety of styles, from modern and sleek to traditional and rustic.Location
Old Flames is located in the small village of Brandsby, which is about 15 miles north of York. The area is known for its beautiful countryside and quaint villages. In the surrounding area, customers can expect to find other businesses related to building and construction, as well as machinery and equipment suppliers. The closest public transportation options are the Easingwold Market Place bus stop (2.5 miles away), the Thirsk train station (12 miles away), and the York train station (14 miles away).Benefits
Customers should choose Old Flames because of their commitment to quality craftsmanship and excellent customer service. The company uses only the best materials in their products, ensuring that their fireplaces and wood stoves are both beautiful and functional. Their team of experts is dedicated to providing customers with personalized service and guidance throughout the entire process, from design to installation.Good to Know
Customers should be aware that Old Flames does not offer refunds or exchanges on their custom-made products. However, they do offer a warranty on all of their products, so customers can feel confident in their purchase.Reviews
Customers rave about Old Flames' beautiful and high-quality fireplaces and wood stoves. They appreciate the company's attention to detail and commitment to customer satisfaction. Many customers also note that the installation process was seamless and stress-free, thanks to the expertise of the Old Flames team.Amenities
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showroom -
fireplace installation
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fireplace maintenance
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fireplace repair
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custom fireplace design
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fireplace accessories
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delivery
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warranty
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online shopping
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fireplace consultation
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free parking
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delivery service
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online booking
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installation service
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repair service
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customization service
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financing option
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expert advice
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firewood supply
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wood stove accessories
FAQ
What types of fireplaces do you manufacture?
We manufacture a variety of fireplaces including gas, electric, and wood-burning models. Our selection includes traditional and modern designs to fit any style preference.Can you customize a fireplace to fit my specific needs?
Yes, we offer customization services to ensure your fireplace fits your specific needs and preferences. Our team will work with you to create a design that meets your specifications and enhances the overall look of your home.What is the warranty on your fireplaces?
We offer a standard one-year warranty on all of our fireplaces. Some models may come with an extended warranty, which will be specified at the time of purchase.Do you offer installation services for the wood stoves?
Yes, we offer installation services for all of our products, including wood stoves. Our team of experienced professionals will ensure that your wood stove is properly installed and functioning safely.Can you provide references from previous customers who purchased wood stoves from your shop?
Yes, we can provide references from previous customers who have purchased wood stoves from our shop. We are proud of our reputation for quality products and excellent customer service, and we are happy to share the experiences of our satisfied customers with you.Reviews
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Jessica Pearson
Absolutely outstanding service from start to finish. After my initial enquiry Jo confirmed with me using multiple photos what I wanted my fire surround to look like, and sent a plan of the dimensions before it was made to confirm I was happy. It was made of good quality materials and very well painted. It's also very sturdy and obviously well made. They made sure it was delivered in time for builders to install it and were even able to paint it the shade of Farrow and Ball paint that matched the rest of the room decor. It was well wrapped and braced with wood to make sure it arrived intact. They use a good delivery service that keeps in regular contact with you. The image shows what was received prior to installation. I couldn't be happier and wish every company was as good as this.
29-03-2023
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Arran sorrell
After looking for a surround that would fit my fireplace for nearly a year, I found the perfect surround that was handmade to my exact measurements and was the exact copy of an antique Georgian surround so it was perfect for my house. Jo and Phil were very helpful and guided me through the whole process. The end result was a beautiful crafted surround that completes my fireplace. Highly recommend Old Flames York
29-05-2022
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Daniel Marosif
Old Flames is an absolutely brilliant company. Communicative, very personable and fantastic team - from purchase to (incredibly professional) fitting. Just a pleasure to deal with from start to finish. Thank you Jo & Phil!
29-05-2022
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Thomas Love
Beyond impressed with Old Flames. Not only are Jo and Phil incredibly knowledgable, they're also incredibly patient and helpful. A really dedicated service from a small company who clearly care a lot about their craft. From sourcing the perfect grate and restoring the surround expertly, to recommending the additional fitters and chimney technicians I'd need they advised and assisted along the entire process whilst also being very understanding of my deadlines and budget. I couldn't be more pleased with my final fireplace and would highly recommend them to anyone!
29-05-2022
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Sarah
We're truly delighted with our fireplaces. Amazing service, attention to detail and knowledge. Can't recommend this lovely company highly enough. They certainly know their trade and are so happy to help.
29-05-2022
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Lucy Boyes
Jo was extremely helpful in working out the accurate measurements for my fireplace. It’s arrived and surpasses my expectations. It will finish the lounge off perfectly. Thanks Jo!
29-05-2021
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H A
Absolutely thrilled with our fire surround - Jo was incredibly patient and helped us measure and remeasure to ensure the bespoke size was perfect. It looks absolutely amazing, could not be happier with the quality and service. Wouldn't hesitate to use her again.
29-05-2021
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Darren Guille
Jo really knows her stuff and guided me through the design process, all done via photos, over the phone and emails. The installation guys were also brilliant. I now have two amazing fireplaces that look like they have been there for past 200 years. So pleased I found this exceptional family run business. Thank you.
29-05-2021
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Nigel Broome
The grey marble fireplace Old Flames sold us was perfect and just as they had described. Jo has been extremely helpful throughout with both the fireplace and loads of other related questions. Very much appreciated, five stars on all counts!
29-05-2020
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John Longley
A first class service. Our fireplace looks amazing. Jo was extemely helpful and is a real fireplace expert. I would definitely recommend Old Flames.
29-05-2019
