Ofgem
Ofgem is a public sector organization based in London, England. It is responsible for regulating electric utility companies in the United Kingdom and implementing government economic programs related to energy and resources. Ofgem works closely with federal, state, and local government offices to ensure the efficient and effective use of energy resources. Its mission is to promote a sustainable and competitive energy market that benefits consumers and the environment.
Introduction to Ofgem
Ofgem, or the Office of Gas and Electricity Markets, is a non-ministerial government department in the UK that was established in 1999. The company's purpose is to protect the interests of gas and electricity consumers by promoting competition in the energy markets, regulating the monopoly companies that transmit and distribute energy, and promoting the development of renewable energy sources. What makes Ofgem unique is its role in regulating the energy industry and ensuring that customers are treated fairly.Services & Products
Ofgem offers a variety of services to both consumers and energy companies. For consumers, they provide information on how to switch energy suppliers and how to make a complaint about their energy company. They also run a scheme to help vulnerable consumers who may be struggling to pay their energy bills. For energy companies, Ofgem regulates the energy markets and sets price caps to ensure that customers are not overcharged.Location
Ofgem is located in London, specifically at 10 S Colonnade, London E14 4PU, United Kingdom. The area surrounding the office is a mix of commercial and residential buildings, with plenty of shops and restaurants nearby. The closest public transportation options include the Canary Wharf DLR Station (0.2 miles away), the South Quay DLR Station (0.5 miles away), and the Canary Wharf Underground Station (0.6 miles away).Benefits
Customers should choose Ofgem because it is a reliable and trustworthy source of information about the energy industry. They provide valuable resources to help consumers make informed decisions about their energy suppliers, and they work to ensure that energy companies are held accountable for their actions. Ofgem is committed to promoting competition in the energy markets, which ultimately benefits consumers by driving down prices.Good to Know
Customers should be aware that Ofgem is a government department and therefore operates under strict regulations and guidelines. While they strive to be impartial and fair, their decisions are ultimately influenced by government policies and priorities.Reviews
Customer reviews of Ofgem are generally positive, with many customers praising the company's efforts to promote competition in the energy markets and protect the interests of consumers. Some customers have criticized Ofgem for not doing enough to hold energy companies accountable for their actions, but overall the company has a good reputation for transparency and fairness.Amenities
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energy efficiency program -
rebate program
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parking
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public transportation
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community initiative
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wheelchair access
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internet access
FAQ
What services does the local government office provide for the community?
As an energy regulator, Ofgem is not a local government office and does not provide direct services to the community. However, we work to ensure that energy suppliers provide safe, reliable, and affordable energy to consumers in the UK.What is the process for filing a complaint or concern with the local government office?
Ofgem is not a local government office, but we have a Consumer Affairs team that handles complaints related to energy suppliers. Consumers can contact our team through our website or by phone to file a complaint or express a concern.How does your office ensure the protection of sensitive or confidential information related to its work?
Ofgem takes the protection of sensitive and confidential information very seriously. We have strict security measures in place to ensure that this information is only accessible to authorized personnel. We also comply with data protection regulations and regularly review and update our policies and procedures to maintain the highest level of security.Can I access and obtain information about state policies and regulations from your office?
As an energy regulator, Ofgem does provide information on policies and regulations related to the energy industry in the UK. This information is available on our website, and we also provide guidance and support to stakeholders who require more specific information. However, we do not provide information on policies and regulations outside of the energy industry.How does your company collaborate with other public and private entities to maximize the impact of its economic programs?
Ofgem works closely with other public and private entities to ensure that our economic programs are effective and have maximum impact. We collaborate with energy suppliers, government agencies, industry associations, and other stakeholders to develop and implement policies and programs that promote a sustainable and competitive energy market in the UK.Reviews
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Thomas Haigh
Meant to oversee energy companies to prevent them over charging everyone......it's clearly very very bad at doing this
26-05-2023
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Martin James
Toothless Regulator who sides with business rather than consumer and has faile to reduce the extortionate Standing Charges on Electricity and Gas in its latest review of energy cap
26-05-2023
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Michael Di Rosa
27-04-2023
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Dilster
27-04-2023
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English Gent Esq
Whilst our fellow citizens freeze & suffer, the CEO of this useless QUANGO, Jonathan Brearley, has an annual taxpayers funded salary in excess of £300,000. At least he won't be worrying about paying the utility bills. Shameful.
27-02-2023
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Mario Fonseca
Absolutely disgusting that it took a newspaper investigation for Ofgem to stop energy companies from acting in an unscrupulous way against vulnerable people. It should have never got to the point where it takes a newspaper to do the job of the regulator. Sad times we are living in.
27-02-2023
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LHT
27-01-2023
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Fifa league
Worst company ever. Only care about big businesses and do not give a toss about people
27-01-2023
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YAZAN Abu eida
Absolutely useless , they have hundreds of complaints about Maxen power . And we all being scammed by these thieves and they can do nothing about it . Open your eyes guys and look into this matter and take our complaints seriously and urgently as we are losing our business and homes because of these scammers
27-01-2023
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karen walker
As usual there are a hundred options to press.....unless of course you want to talk to someone....good luck with that one
27-01-2023
