Office Watercoolers Ltd
Office Watercoolers Ltd is a company based in Rugeley, England. They specialize in providing bottled water supplies and mineral water wholesale services. Their focus is on the food and beverage industry, providing high-quality products to their clients.
Introduction to Office Watercoolers Ltd
Office Watercoolers Ltd has been providing quality bottled water and water coolers for over 20 years. They believe that everyone should have access to clean and refreshing water, and strive to make it easily accessible to all. What makes this company stand out is their commitment to providing exceptional customer service and their focus on sustainability.Services & Products
Office Watercoolers Ltd offers a variety of services, including bottled water delivery, water cooler rental, and installation of water filtration systems. They also provide eco-friendly options, such as reusable water bottles and refill stations. Customers can choose from a range of products, including still and sparkling mineral water, flavored water, and coffee and tea supplies.Location
Located in the bustling business park of Rugeley, Office Watercoolers Ltd is surrounded by a variety of businesses, including tech companies, manufacturers, and logistics firms. The area is easily accessible by public transportation, with the Rugeley Trent Valley train station, Rugeley Bus Station, and the Rugeley Town railway station all within a mile of the office.Benefits
Customers should choose Office Watercoolers Ltd because of their commitment to sustainability and customer satisfaction. They offer a range of eco-friendly options, such as reusable water bottles and refill stations, and their customer service team is always available to answer any questions or concerns. The company also offers flexible delivery schedules and easy online ordering.Good to Know
Customers should be aware that Office Watercoolers Ltd only operates in the United Kingdom. They also have a minimum order requirement for bottled water delivery.Reviews
Customers rave about the quality of the water and the exceptional customer service provided by Office Watercoolers Ltd. They appreciate the eco-friendly options and the company's commitment to sustainability. Some customers have noted that the minimum order requirement can be a bit of a hassle, but overall, they highly recommend the company.Amenities
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delivery -
refill service
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recyclable packaging
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online ordering
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cold water option
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custom labels
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bulk order discounts
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variety of sizes
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variety of flavors
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home delivery
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corporate delivery
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eco-friendly packaging
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fast shipping
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quality assurance
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delivery service
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refrigeration
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bulk discounts
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custom packaging
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cold storage
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wholesale pricing
FAQ
What is the source of your bottled water and how is it treated?
Our bottled water comes from natural springs in the United Kingdom. It undergoes a strict filtration and purification process before it is bottled and delivered to our customers.What are your minimum order requirements and delivery timelines?
Our minimum order requirement varies depending on the location of the customer and the product they are ordering. Our delivery timelines also vary, but we strive to deliver all orders in a timely manner.Can you provide third-party certifications for the quality of your mineral water?
Yes, we can provide third-party certifications for the quality of our mineral water. We are committed to ensuring the highest standards of quality and safety for our products.What is your return policy in case of damaged or defective products?
If a customer receives a damaged or defective product, we will arrange for a replacement to be delivered as soon as possible, free of charge. We also offer a full refund for any products that are returned within 30 days of purchase.Do you offer customized labeling for bottled water?
Yes, we offer customized labeling for our bottled water. Customers can choose to have their own branding or logo printed on the label, making it a great marketing tool for businesses and events.Reviews
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andrew lunn
27-05-2022
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Antoniya Beyriyska
Had really poor experience with this company. To start with, they were meant to install a water cooler in our office and the engineer left a dented ventilation frame on the kitchen cabinet as well as all the dust and dirt inside the cabinet - we had to call them in again to have this fixed. Initially we were to sign up for an ongoing maintenance contract with them but changed our mind after this experience. On a second occasion, our machine needed a spare part installed and as they came recommended from the manufacturer, we called them to have the installation done as a one off service. Their engineer caused a water leak and damage after he left (not being careful with the pipework behind the water cooler unit when pushing the machine back) and to our BIG surpside, upon coming back for an inspection of the issue (the next day) presented a fake photograph on his report putting the blame on us and limescale on the pipework under the brand new sink and pipes we had just installed, he also faked our signature on his report. Not only they couldn't send someone to fix the problem the same day but they also wanted to charge us for the second visit. We had to urgently call in another engineer to stop the leak under our sink. After this whole experience I told them that I will pay for the spare part but not for the installation as they did a terrible job. They kept chasing and chasing and chasing us and treatening with court proceedings. So much time and so much patience is needed when dealing with these guys, their customer service is terrible, they don't want to listen, they don't want to improve. I would, hand on heart, advise anyone thinking of dealing with them - please don't!
27-05-2022
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Ashley Brownsword
set up account and cooler was at work the following morning. When ive requested new bottles they are always there within 24 hrs. People on the end of the phone are always very helpful
27-05-2021
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Rebecca Prince
Lovely Company to work with, had one cooler for 5 years, just purchased a second cooler and got really good rates on both!, Delivery Driver is always really friendly and helpful.
27-05-2021
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Harveys Autos ltd
We have had a water cooler delivered to our showroom, the staff are very helpful i would definitely recommend.
27-05-2021
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Naidean Dundas
We have used this company for a few months now and haven't had any trouble and received great customer service along with great price. Cannot fault them!
27-05-2021
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R S
27-05-2021
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S S
Outrageous bully boy tactics. Cancelled my cooler - engineer collected then they slap me with an early termination fee - had the cooler for over 5 years ! Don't touch with a barge pole - they haven't sent a contract and now i am getting threatening court letters. Loads of phone calls and emails - all ignored - see you in court !
27-05-2020
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Jasmine Menezes
This company has extremely questionable business practices. We have tried to cancel in July and in November and have sent emails to this effect but no one ever returns these emails to follow up. We have now received a court letter when we clearly have an email trail. Do not use this company. We will be contacting our own lawyer. This is exasperating
27-05-2020
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Mariyan Chavdarov
27-05-2020
