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Telephone Answering Services

Office Answers Ltd

Office Answers Ltd is a telecommunications company based in Maidenhead, England. They specialize in providing telephone answering services to businesses of all sizes. With a team of experienced professionals, Office Answers Ltd offers reliable and efficient solutions to help businesses manage their calls and improve their customer service.

Introduction to Office Answers Ltd

Office Answers Ltd is a telephone answering service company based in Maidenhead, England. Founded in 2003, the company aims to provide top-quality telecommunications services to businesses of all sizes. The unique selling point of Office Answers Ltd is its highly-trained staff who are equipped to handle customer inquiries on behalf of businesses.

Services & Products

Office Answers Ltd offers a variety of services to its customers. Its primary service is its telephone answering service, which allows businesses to outsource their call handling to Office Answers Ltd. In addition to this, the company also provides virtual office services, including mail handling and meeting room hire.

Location

Office Answers Ltd is located on 5 High St in the heart of Maidenhead. The area is home to a mix of retail and office businesses, making it a bustling commercial hub. Customers can expect to experience a lively atmosphere with plenty of amenities nearby. The closest public transportation options are Maidenhead Railway Station (0.4 miles), Maidenhead Bus Station (0.2 miles), and Furze Platt Railway Station (1.2 miles).

Benefits

Customers should choose Office Answers Ltd because of its excellent customer service and attention to detail. The company's staff are highly trained and available 24/7 to handle customer inquiries on behalf of businesses. Additionally, the company offers competitive pricing and flexible packages to suit the needs of its customers.

Good to know

Customers should be aware that Office Answers Ltd is primarily a telephone answering service company and may not be suitable for businesses that require other types of telecommunications services.

Reviews

Customers have praised Office Answers Ltd for its professional and reliable service. Many have commented on the quality of the staff and their ability to handle customer inquiries with ease. One customer wrote, "Office Answers Ltd has been a game-changer for our business. Their staff are friendly, professional, and always available to help."

Amenities

  • amenity
    24-7 availability
  • amenity
    live answering
  • amenity
    call transferring
  • amenity
    voicemail services
  • amenity
    call screening
  • amenity
    appointment scheduling
  • amenity
    call recording
  • amenity
    multi-language support
  • amenity
    online account management
  • amenity
    on-call support
  • amenity
    customized greeting
  • amenity
    fax services
  • amenity
    text messaging
  • amenity
    call conferencing

FAQ

What type of call answering services do you offer?

We offer telephone answering services for businesses of all sizes. Our services include call answering, message taking, appointment scheduling, and more.

How many call agents do you have and are they trained specifically for my company needs?

We have a team of experienced call agents who are highly trained in providing exceptional customer service. We work closely with each client to ensure that our services are tailored to meet their specific needs.

Can you customize your services to fit my company's specific requirements?

Yes, we can customize our services to meet the unique needs of your business. We will work with you to create a customized call answering plan that fits your specific requirements.

How quickly can you answer my calls and what are the hours of operation?

We answer calls 24 hours a day, 7 days a week. Our call answering services are available around the clock, so you never have to worry about missing an important call. We answer calls promptly and professionally, ensuring that your callers receive the best possible service.

How do you ensure the security and confidentiality of my callers' information?

We take the security and confidentiality of our clients' information very seriously. We have strict security measures in place to protect your callers' information, including secure servers, encryption, and password-protected access. Our call agents are also trained to handle sensitive information with the utmost care and professionalism.