Octopus Energy
Octopus Energy is a London-based company that provides green energy solutions to its customers. They offer a range of services including electrical installation, solar energy, water and electric utility services, and attorney referral services. Octopus Energy caters to a variety of industries such as housing complexes, tour operators, real estate, and construction. Their focus on energy and resources has made them a leading provider of sustainable energy solutions in England.
Introduction to Octopus Energy
Octopus Energy is a green energy supplier based in London, England. The company was founded in 2015 with the aim of encouraging people to switch to renewable energy sources. Octopus Energy is unique in that it uses innovative technology to provide its customers with affordable, clean energy.Services & products
Octopus Energy offers a range of services, including electrical installation services, solar energy services, and water utility services. The company also provides green energy to housing complexes and businesses. Customers can choose from a variety of tariffs, including fixed-rate and variable-rate tariffs.Location
Octopus Energy's headquarters is located on Oxford Street in London. The area is known for its bustling shops and restaurants, as well as its proximity to major transportation hubs. The closest public transportation options include the Tottenham Court Road tube station, which is 0.1 miles away, the Oxford Circus tube station, which is 0.3 miles away, and the Charing Cross railway station, which is 0.8 miles away.Benefits
Customers should choose Octopus Energy because of its commitment to providing affordable, clean energy. The company has won numerous awards for its innovative approach to energy, and its tariffs are priced competitively. In addition, Octopus Energy's customer service is highly regarded, with many customers noting that the company is responsive and helpful.Good to know
Customers should be aware that Octopus Energy operates primarily in the United Kingdom. The company is not currently available in other countries.Reviews
Customers have praised Octopus Energy for its affordable prices, excellent customer service, and commitment to renewable energy. Many customers have noted that the company's tariffs are easy to understand and that the company is transparent about its pricing. Overall, customers seem to be highly satisfied with Octopus Energy's services.Amenities
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licensed electrician -
renewable energy option
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solar panel installation
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electric vehicle charging station
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energy audit
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solar panel
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battery storage
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carbon offset
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water conservation
FAQ
What types of renewable energy sources do you offer?
At Octopus Energy, we offer a variety of renewable energy sources including solar, wind, hydro, and biomass. We strive to provide our customers with sustainable and eco-friendly options for their energy needs.Do you offer any amenities, such as a gym, pool or a community center?
As an energy supplier, we do not offer amenities such as a gym, pool, or community center. However, we do offer a range of energy plans and services to meet our customers' needs and budget.What payment options do you offer customers?
We offer a range of payment options for our customers, including direct debit, credit/debit card, and bank transfer. We also offer payment plans to help spread the cost of energy bills.Can you provide references or testimonials from previous customers who have installed solar panels with your company?
Yes, we can provide references and testimonials from previous customers who have installed solar panels with us. We are proud of our reputation for providing high-quality solar panel installation services and are happy to share feedback from satisfied customers.How do you handle any issues or emergencies with the energy supply?
At Octopus Energy, we have a dedicated team of customer service professionals available 24/7 to handle any issues or emergencies with the energy supply. We strive to resolve any problems as quickly and efficiently as possible to ensure our customers have a reliable and uninterrupted energy supply.Reviews
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Steve Goodwill
...What's not to like?!!
26-05-2023
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Christine Sherry
I contacted Octopus for my neighbour, who is a 90 yr old gent who had a stroke. The lady who I dealt with was excellent at speaking with older people, and most helpful, it is so good to speak with people rather than trying to speak with an automatic machine or people from far away places.
26-05-2023
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Jonathan Schneider
They’ve pulled my solar generation payments from another provider and dropped them. Then lied about it.
26-05-2023
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Sam Jones
Still waiting for our smart meter to be fixed after 12 months, after a while they just stop answering your emails and calls. Avoid like the plague. FYI - emailed as requested below, still waiting for a response to my 9th email for 5 weeks without working meters. Have raised a case with the ombudsman.
26-05-2023
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Margaret Guise
Octopus energy are one of the easiest company’s to deal with. excellent customer services. I would recommend anyone to change suppliers.
26-05-2023
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Cindy White
Fantastic customer service. Phone answered swiftly and questions answered by an actual human. Highly recommend.
25-05-2023
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Maurice Domb
Very good app. Good consumer service. Price competitive. What is there not to like?
25-05-2023
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Gareth Blain
Been with Octopus since the start of the year when I got an EV and they are day and night better than all the other providers I've been with! They are honest, friendly and always willing to help! Their technitials are amaing being friendly, on time and knowing what they are doing. ALL of those things British Gas (my previous provider) aren't! When I switched I was able to save money over British Gas even though I was also charging an EV at home as well thanks to their Intelligence Octopus tariff! Last month when the prices finally dropped for wholesale power those savings were instantly passed onto me dropping my costs by 20%... OVER NIGHT!!! I'd recommend them for not only all these things but also their morals... With the CEO pushing for changes in the industry to prevent high Gas prices driving up renewable costs. Their employees rate them very hightly according to the surveys they do on Best Companies. Can't see what else there is to say!
25-05-2023
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Gustav Clark
It's all been quite easy. I've got a bit of a problem switching to a smart meter but I'm sure they'll get it sorted
24-05-2023
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Sophie Bird
Love octopus Love the customer service Love the app Love the spin the wheel Overall really highly rate octopus
24-05-2023
