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Security Services

Octaga Security Services Ltd

Octaga Security Services Ltd is a company based in Hereford, England that specializes in providing security services for various industries and emergency situations. With a team of highly trained professionals, Octaga Security Services Ltd is committed to ensuring the safety and security of its clients. Their services include but are not limited to surveillance, risk assessments, and emergency response planning. Octaga Security Services Ltd is dedicated to providing top-notch security solutions to its clients and ensuring peace of mind.

Introduction to Octaga Security Services Ltd

Octaga Security Services Ltd is a company that specializes in providing top-notch security services to businesses and individuals. The company was founded with the aim of providing reliable and efficient security services to its clients. What makes Octaga Security Services Ltd unique is its team of highly trained and experienced security personnel who are equipped to handle a wide range of security needs.

Services & products

Octaga Security Services Ltd offers a variety of services to its clients. The company provides security services for events, close protection, manned guarding, CCTV monitoring, and keyholding services. In addition, the company also offers security consultancy services to businesses and individuals who need advice on how to improve their security measures.

Location

Octaga Security Services Ltd is located in Hereford, England. Hereford is a vibrant city with a rich history and culture. The area is home to a variety of businesses, including restaurants, cafes, shops, and entertainment venues. Customers can expect to experience a friendly and welcoming atmosphere in the area. The closest public transportation options to Octaga Security Services Ltd are Hereford Railway Station (0.8 miles), Hereford Bus Station (0.2 miles), and Hereford Cathedral Bus Stop (0.1 miles).

Benefits

Customers should choose Octaga Security Services Ltd because of its commitment to providing exceptional security services. The company's team of security personnel are highly trained and experienced in handling emergency situations. Octaga Security Services Ltd also uses the latest technology to provide its clients with the most effective security solutions.

Good to know

Customers should be aware that Octaga Security Services Ltd takes its security responsibilities very seriously. The company has strict policies in place to ensure that all security personnel are properly trained and equipped to handle any situation that may arise.

Reviews

Customers have praised Octaga Security Services Ltd for its professional and reliable service. Reviews have highlighted the company's high level of expertise in handling emergency situations, as well as its friendly and approachable staff. Overall, customers have been impressed with the quality of service provided by Octaga Security Services Ltd.

Amenities

  • amenity
    24-hour response
  • amenity
    panic button
  • amenity
    surveillance cameras
  • amenity
    fire alarm system
  • amenity
    burglar alarm system
  • amenity
    access control system
  • amenity
    security guard
  • amenity
    lockdown protocol
  • amenity
    emergency response plan

FAQ

What types of security services do you offer to ensure the safety of my property and personnel?

We offer a range of security services including CCTV monitoring, access control, manned guarding, mobile patrols, and keyholding. Our services are tailored to meet the specific needs of each client and ensure the safety of their property and personnel.

Can you provide examples of previous emergency situations your company has successfully handled?

Yes, we have successfully handled a variety of emergency situations including theft, vandalism, and trespassing. Our trained security personnel quickly respond to emergencies and take appropriate action to ensure the safety and security of our clients' property and personnel.

What qualifications and training do your security personnel have?

Our security personnel are highly trained and qualified individuals who undergo rigorous training and vetting processes. They have a range of qualifications including SIA licenses, first aid training, and fire safety training. We also provide ongoing training and development to ensure that our personnel are up-to-date with the latest security techniques and technologies.

How do you ensure confidentiality and privacy of our sensitive information?

We take confidentiality and privacy very seriously and have strict procedures in place to ensure the protection of our clients' sensitive information. Our personnel are trained in confidentiality procedures and we use secure communication channels and data storage to ensure the privacy of our clients' information.

What is your response time for emergency situations and how do you communicate with us during those situations?

Our response time for emergency situations is rapid and we aim to be on site within minutes of receiving an emergency call. We communicate with our clients through a range of channels including phone, email, and text message. We also provide regular updates during emergency situations to keep our clients informed of any developments.

Reviews

  • Stacey Marie

    At London borough of Hillingdon civic centre in Uxbridge. I believe the security are employed by Octaga. One security supervisor in particular is called Pasquale, I can not express enough how much recognition needs to be shared. Pasquale takes his role very seriously in the correct professional manor. Pasquale is always willing to offer help and support should there be a concern. I have observed Pasquale to work closely with all of the services within Hillingdon local authority and I can honestly say, he delivers such high customer service not only with the staff but also with the general public. Should there be a concern regarding safety then Pasquale is quick to act. Not only is Pasquale a highly valued member but he also is very polite, professional and friendly. I have also observed Pasquale within challenging situations where a member of the public was demanding, making threats against Hillingdon staff and verbally abusive. Pasquale was able to calm the person down and deescalate the situation quickly. Having Pasquale apart of the security team in Hillingdon civic centre is truly comforting. Octaga should feel proud to have an employee like Pasquale.

    08-05-2023
  • Jassim Al-Khalifa

    The most disgusting company I ever worked with. For starters when I was offered the job the director was so rude to me. The manager is a complete bully. Gave me hardly any training & tells me off for stuff which I’m not aware of. Nobody should have to go to work to experience such treatment. All in all I would avoid working with this company.

    29-01-2023
  • Letisha Fletcher

    I have been working with Octaga for nearly a year now, they are the most supportive place you could work if there is something troubling you even if that’s work or home life you can be sure they would be there to listen and help in every way they can 100% recommend working with octaga the security officers are amazing along with the head office staff

    29-12-2022
  • Joe Butler-Trewin

    We recently used Octaga for a corporate event in central London. The team they sent were helpful, professional, a pleasure to work with and went the extra mile. I would definitely recommend them!

    29-10-2022
  • Junaid Shaikh

    Think reviews are fake as iv had a horrible experience dealing with these people. Never sent confirmation email for interview. Blamed me for not turning up despite calling 4 times for the address. Was told they would send it. Absolutely foul and rude ladies in the office, the obviously hate thier job and its innocent people have to pay for all thier problems they bring into work... Who in thier right mind would put up and want to work for these foul people. I would say go for a better company for security needs and vacancies.

    29-10-2022
  • Mekaya Gittens

    Very professional and approachable team. Lost my phone at work and luckily somebody handed it in - the security team were able to reunite me with it, very thankful.

    29-09-2022
  • Laura Murad-Collie

    Excellent customer service provided by the team at Hillingdon council. A special thank you to Pasquale, the supervisor. Friendly, helpful and very professional. 10/10!

    29-08-2022
  • Amir Tahir

    29-08-2022
  • asha toora

    I recently visited Hillingdon civic centre and I would to say a big thank you to Max and his Hillingdon team as I’m new to the area and helped me get to my appointment on time with my personal advisor, very helpful and supportive.

    29-08-2022
  • Barry Singh

    My elderly uncle had lost his wallet which had a fair sum of money within it my uncle was very extremely over the moon that he was reunited with his wallet and the full contents in there still thank so much to the team for making this happen and taking care of my uncle!! I can't thank the team of Hillingdon enough

    29-08-2022