Ocean Recovery Centre

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Reviews

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  18andrewp

  Just absolutely SUPERB. Expensive but worth every penny. It's a long review but worth reading if you're thinking of going to Ocean Bispham. I left two days ago and am already missing the place and the people (both staff and fellow sufferers). I had a huge "blip", the last one being in 2012 and nowhere near as bad as this one. I was in a very bad way and taken there by ambulance. I spent four days of sheer hell in the detox room utterly convinced for the first two days that I wasn't going to come out of this one. The staff were outstanding. I was regularly checked and monitored. Medication was applied regularly, responsibly and appropriately. After about two and a half days, whilst still being very ill I began to realise that I was going to come out the other side. The staff would come in and as well doing the checks and medication they would just sit with me and provide reassurance. I really felt that I was the only client in there and that all their time and energy was being devoted to just me. Sam deserves a special mention. He spent many hours just sat next to me providing reassurance and went above and beyond in taking care of my personal needs. The detox room was hell but it was clean, quite large, had a television and the bathroom was top notch with a fantastic shower. Food was brought to me. I was just about able to step out of the room on the fifth day. Having just had the worst experience of my life, little did I know that I was about to begin one of the best experiences of my life. I met some wonderful people and there was a special bond and trust between the clients that I find difficult to explain. There were about 8 or 9 when I arrived and about double that when I left two days ago. I also got very close to some of the new arrivals very quickly. Ocean is the type of place that just seems to engender that community spirit. The food was outstanding and the restaurant was plush and beautifully laid out. Housekeeping was excellent, done by lovely staff. Laundry was done regularly and came back fresh and pressed within a couple of hours. Once detoxed you go upstairs. I was lucky enough to get the best room in the building. Sea view, comfortable bed and a huge fancy bathroom with an amazing shower. Unfortunately not all rooms are ensuite but I got lucky. I had a large smart TV and I could log into my Amazon Prime, Netflix and YouTube accounts. You're allowed your phone but only in your room and never in communal areas. Other clients who have been to other places said that most take your phone off you and allow very limited usage or even none at all. There are regular walks which usually incorporate a visit to a local shop. Certain items you are not allowed to buy such as anything with caffeine. If you smoke (I vape) you can buy cigarettes and there is a comfortable smoking area back at Ocean. Last but absolutely not least, the staff. As stated on the Ocean website, many of them have had their own battles at some stage. I could not fault a single one of them. They all had their own style of delivery but they were all very professional, immaculately turned out and totally invested in us. You really did feel like you were the most important person on the planet despite by the time I left the number had doubled to about seventeen. The sessions were superb and if you didn't want to speak (or even go to one) you were very gently encouraged but never pressured. I went from being very introverted to a main player and contributor in a matter of a couple of days. They just quite simply bring out the best in you. There's a free aftercare service on Saturdays for two hours either in person or on Zoom. I'll be going this weekend. Also follow up phone calls. I arrived in an ambulance, went through hell and left two weeks later head held high feeling a million dollars.

  13-05-2023
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  Graham Willars

  The staff are outstanding, genuinely caring and always going above and beyond. Great location and facilities. Highly recommended

  29-04-2023
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  Jody Horner

  Spent 4 weeks at Ocean and it was like a holiday. Food is restaurant standard and its super modern and clean. It cost around 12 grand for 28 days in June 2022. I was an opiate painkiller addict and alcoholic and withdrawal from morphine a few years earlier was like going through a Heroine rattle and so i was very scared of suffering withdrawal. I suffered no pain or discomfort because of the cocktail of medication they gave me to detox. (Librium amongst others) The staff, are professional and know exactly what addicts go through. Every staff member I knew were recovered addicts. Walks on beach every day. Be aware, Caffeine is banned so becareful what you take in. I will admit 28 days without Caffeine was exhausting and painful so I snuck Jars of coffee in every week from the shop. I have bipolar so self medicating with Caffeine relieves the fatigue from low mood. We had a group between 7 to 15 within the month. About 6 people told the rest of us what other high charging centres were like and everyone said Ocean is the best. Your own room, private bathrooms and no indoor cameras. Most other centres watch your every move via a camera surveillance system. Ocean recovery allows mobile phones too. Many don't. Take it from me, this is the best option. Yes its costly. But you get what you pay for. I've been in recovery 9 months and my whole life has changed. Anyway, that's my experience

  27-03-2023
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  stuart hall

  I went back to rehab and the staff were brill as normal. A certain lad was a pain in the way he spoke to the girls and kept interrupting when people were talking. I didn't appreciate the way he behaved towards women in the centre which in turn made me angry and i had to bite my lip several times. After one incident i ended up in hospital with an angina attack which then led me to come home early.

  27-02-2023
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  Glenda Mclean

  My husband Stuart Hall went into Ocean back on Oct 22 for 2 weeks,after the first week he was taken into hospital and with the advice of the staff he decided to come home to be near to his own doctor and hospital,he emailed regarding getting some of his money back each time to be told it will be looked into…to date he still hasn’t had anything back. He returned to ocean in Jan 23 for a further 2 weeks at the full cost again …he managed the whole 2 weeks but due to a train strike was stranded in Blackpool overnight on the 1st Feb 23…he booked himself into a hotel and then came back on the 2nd feb…he has now had a drink 1 day after leaving rehab and then spent Friday night in hospital having tried to commit suicide…great job Ocean….what do you have to say about that…rip off merchants..stay clear!!!!

  27-02-2023
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  jacko jackson

  Hi it is a great place, with brilliant caring staff, who are willing to go the extra mile to help you in your recovery, from helping with your health and well-being to getting and staying sober and relapse prevention. It gives you all the tools you need to help you, emotionally, mentally and physically during your stay and beyond. It provides a setting, where you can concentrate on yourself and your recovery, with great chefs and a great maintenence team all your needs are taken carelesving you free not to worry about a thing.

  27-02-2023
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  Milly Nox

  Brilliant

  27-02-2023
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  James Scott

  Highly recommend this place, all the staff are amazing been a pleasure to be there

  27-02-2023
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  Georgia Robson

  This place has saved my life. Spent the past 28 days in Ocean Recovery centre and what an amazing place this is. Daily structured routines which is the key to my recovery and all sessions were fantastic I learned so much In my time here all ready to live my second chance at life to the fullest! Staff are all absolutely amazing and full of knowledge. Always there if you need them no matter what time of day or night it is. I House is spotless and food is amazing. Chefs & House keeping are also amazing. Nothing is a bother to them. I couldn't recommend this place enough! Thank you so much

  27-02-2023
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  John Bell

  Ocean recovery centre was absolutely amazing I was so anxious about going into a recovery center but from the moment I arrived I was welcomed with amazing energy from the staff and guests and the whole experience was exactly delivered and tailored to my needs and would recommend this facility to anyone

  27-02-2023