Ocaso
Ocaso is a leading insurance brokerage company based in London, England. They specialize in providing a wide range of insurance services to their clients, including but not limited to home, auto, and life insurance. With their team of experienced professionals, Ocaso is committed to providing their clients with the best insurance solutions that meet their unique needs. As one of the top insurance brokers in the United Kingdom, Ocaso is dedicated to delivering exceptional customer service and ensuring their clients have peace of mind knowing they are protected.
Introduction to Ocaso
Ocaso is an insurance company based in London, England. The company has been in business for over 90 years and has a deep understanding of the insurance industry. Ocaso aims to provide their customers with high-quality insurance products and services. What sets Ocaso apart from other insurance companies is their personalized approach to insurance. They take the time to understand their customers' unique needs and tailor their insurance policies accordingly.Services & products
Ocaso offers a range of insurance services including home insurance, car insurance, pet insurance, travel insurance, and more. They also offer commercial insurance products for businesses. Customers can purchase insurance policies directly from Ocaso or through one of their insurance brokers.Location
Ocaso is located on the 3rd floor of 12 Appold St in London. The area is known for its bustling business district and is home to many financial companies. Customers can expect to find a variety of shops, restaurants, and cafes in the area. The closest public transportation options are the Liverpool Street Station which is 0.3 miles away, Moorgate Station which is 0.4 miles away, and Old Street Station which is 0.4 miles away.Benefits
Customers should choose Ocaso because of their personalized approach to insurance. They take the time to understand their customers' needs and tailor their policies accordingly. Ocaso also has a great reputation in the insurance industry for providing quality insurance products and services.Good to know
Customers should be aware that Ocaso is primarily a Spanish company and their headquarters are located in Spain. However, they have a strong presence in the UK and are regulated by the Financial Conduct Authority (FCA).Reviews
Customers have left positive reviews for Ocaso, praising their personalized approach to insurance and the quality of their insurance products. Many customers have also mentioned that they appreciate the convenience of being able to purchase insurance policies directly from Ocaso or through one of their insurance brokers.Amenities
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online quote -
24-hour service
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online payment
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free consultation
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online account
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discounts
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claims assistance
FAQ
What types of insurance do you specialize in?
We specialize in a wide range of insurance types, including but not limited to: home insurance, car insurance, life insurance, travel insurance, and commercial insurance.How do you determine the best insurance plan for my needs?
We take the time to understand your unique needs and circumstances, and then we use our expertise and knowledge of the insurance market to recommend a plan that meets your needs and budget.Can you provide me with a list of references?
Yes, we are happy to provide you with a list of references from our satisfied clients. Please contact us and we will be happy to provide you with this information.What is your claims process like?
Our claims process is designed to be simple and straightforward. We work closely with you to ensure that your claim is handled quickly and efficiently, and we keep you updated throughout the process.How do you ensure that I am getting the best possible rates for my insurance?
We work with a wide range of insurance providers to ensure that we can offer you the best rates possible. We also regularly review your policy to ensure that you are always getting the best value for your money.Reviews
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Wisam Aghmari zidan
27-02-2023
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GIL BAGNALL
Nice easy going website
27-08-2022
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Yvonne
Called to ask if could claim for repair to roof that resulted in rainwater leaking into my apartment. They said yes, I put a claim in then they proceeded to ignore me, after many emails finally told me claim was rejected. They then offered renewal 3 times the premium and put exclusion roof damage and rain damage to apartment 😳
27-05-2022
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softladification
Dreadful. I won't bore people here with the many details, suffice to say that you can only contact their complaints department via email. I rang the number they provided and eventually got through to a claims person after being informed by an automated voice that they've shut their UK offices because of COVID and that the people taking calls are based in Spain! There in no phone number and they didn't reply to my last email which was weeks ago. I currently have an ongoing case via the Ombudsman with one of their satellite firms, the equally terrible Davies Repairs. The Claims person stated they would contact their Complaints Dept. which simply isn't good enough given they've already failed via that method. Top to bottom terrible company. I shall be urging my local Council to avoid hiring this company in future.
27-05-2022
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PAUL MCMAHON
This has to be the worse company I have had the displeasure of dealing with totally unprofessional cowboy outfit If in future you need insurance don't go for the cheap option its not always good These were cheap which is OK if your lucky enough not to need a claim that's when it's all goes wrong They want your money and promise the world but in reality don't care Pass you round and round with excuse after excuse They use another group of cowboys in connection with your insurance One call insurance brokers ( cowboy outfit) Quadra Claims who appoint a loss Adjuster who don't understand from a quote what first fix electrical work is Do yourself a favour stay with a reputable high street insurance company
27-05-2022
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Neenagh Campbell
If I could write 0 I would. These people have taken extremely long to diagnose a problem that was easily rectified had they identified it soon enough. Now the issue has been identified they say I'm not covered for that damage. Leaving me with a bill 10 x the amount it would have been if the case had been dealt thoroughly. Extremely disappointing service
27-05-2021
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Elaine Pickering
These people are my house insurance brokers.We put a claim in the end of February and still waiting for a response. You ring up get passed from pillar to post. Your told they will call back but they never do. My son has lost work through there incompodence.Its now May I wonder how much longer we will be waiting. I will not be using this company again once my insurance needs renewing
27-05-2021
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Paul Smith
23 years a professional landlord and I have never experienced anything quite like this. Obstructive and not responsive. They have done all that they can to frustrate the course of our claim. Our claim has been running for over a month without any response despite our regular phone calls to chase. The condition of the house is deteriorating fast.. Now considering action via the ombudsman and lawyers. Appalling.
27-05-2021
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martin moors
Excellent customer service
27-05-2021
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Maria Calvelo
Even though staff are working from home were extremely helpful
27-05-2021
