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Computer Repair Services

OC Media Solutions

OC Media Solutions is a company based in Braintree, England that specializes in computer repair services and computer hardware & software. They are committed to providing high-quality solutions to their clients and ensuring their satisfaction.

Introduction to OC Media Solutions

OC Media Solutions is a computer repair service provider located in Braintree, England. The company was founded in 2010 with the aim of providing top-notch and affordable computer repair services to individuals and businesses. What makes OC Media Solutions unique is their commitment to providing excellent customer service and their expertise in both computer hardware and software.

Services & Products

OC Media Solutions offers a range of computer repair services, including virus removal, hardware repair, software installation, data recovery, and network troubleshooting. In addition to their repair services, they also sell computer hardware and software to customers in need of new equipment or upgrades.

Location

OC Media Solutions is located on Manor St in Braintree, a bustling town with a mix of residential and commercial areas. Along with many small businesses in the area, there are also several larger retail stores nearby. Customers can expect to find a range of restaurants and cafes in the area, as well as a few parks and green spaces. The Braintree train station is about a 10-minute walk from the company, and the closest bus stop is just a few minutes away. Other nearby public transportation options include the Freeport Shopping Centre bus stop (0.3 miles) and the Braintree Freeport train station (0.8 miles).

Benefits

Customers should choose OC Media Solutions for their computer repair needs because of their affordable prices, expert knowledge, and excellent customer service. The company's technicians are highly skilled and can fix a wide range of computer problems quickly and efficiently. Additionally, they offer a 30-day warranty on their repair services, ensuring that customers are satisfied with the results.

Good to Know

Customers should be aware that OC Media Solutions is closed on Sundays and Mondays. However, they are open from 9:30 am to 5:30 pm on Tuesdays through Fridays, and from 9:30 am to 4:00 pm on Saturdays.

Reviews

Customers rave about OC Media Solutions' quick turnaround times, affordable prices, and friendly service. Many customers have stated that they would recommend the company to anyone in need of computer repair services.

Amenities

  • amenity
    remote assistance
  • amenity
    data backup
  • amenity
    virus removal
  • amenity
    hardware installation
  • amenity
    software installation
  • amenity
    network setup
  • amenity
    printer setup
  • amenity
    system diagnosis
  • amenity
    troubleshooting
  • amenity
    data recovery
  • amenity
    system upgrade
  • amenity
    wireless network setup

FAQ

What types of computer hardware and software do you specialize in repairing?

We specialize in repairing a wide range of computer hardware and software, including but not limited to desktops, laptops, printers, routers, servers, operating systems, and software applications.

How long does it usually take to diagnose and repair a computer issue?

The time it takes to diagnose and repair a computer issue can vary depending on the complexity of the problem. We always strive to provide a quick and efficient service, but we also ensure that our repairs are thorough and comprehensive. We will give you an estimated timeframe for the repair work when you bring in your device.

Are your technicians certified or trained in specific computer repair techniques?

Yes, all of our technicians are certified and trained in specific computer repair techniques. We ensure that our team stays up to date with the latest technologies and techniques through ongoing training and certification programs.

What is your pricing structure for computer repair services?

Our pricing structure for computer repair services is based on the type of repair needed and the extent of the damage or issue. We provide a detailed estimate for the repair work before we begin, so you know exactly what to expect. Our pricing is competitive and transparent, with no hidden fees or surprises.

Do you offer any warranties or guarantees on your repair work?

Yes, we offer warranties and guarantees on our repair work. We stand behind our services and the quality of our repairs. If you experience any issues with your device after we complete the repair, we will work with you to resolve the problem and ensure your satisfaction.

Reviews

  • PTS Fitness Pilates classes Braintree

    I have had the most amazing customer service this last week with Adam Roberts. My computer would not allow me to log on and although Dell computers (which I have premium warranty with) were unable to fix the problem, Adam asked me to bring the computer to him and he kept it at his shop for a day or two and sorted it out. I was over the moon. The stress factor behind technology is incredible and Adam re-assured me that he would do his utmost to ensure that none of my documents would be lost. I picked up the computer today to find out that nothing had been deleted and Adam kindly went above and beyond customer service and installed a computer back up system File Fort and also set up idrive for me so my documents etc will always be safe. I can't thank Adam enough and would 100% recommend him to anyone who is having PC issues

    29-11-2022
  • Karen N

    I have to say what a genuine business man, absolutely professional and honest, your business will go far Adam with that integrity, its impossible not too

    29-09-2022
  • Patricia Tobin

    Great service from Adam, I would recommend this service for any laptop or other technical issues, turned around very quickly and helpful when starting up again.

    29-05-2022
  • John Lenihan

    Love Adam, he's always there, and if not, he gets back to you asap, non patronising and bloody good at what he does. Won't go anywhere else!

    29-05-2022
  • Qamar Hussain

    Fantastic service, Adam was brilliant, had my laptop fixed and working again in a flash! Highly recommended!

    29-05-2022
  • James Ashford

    Excellent service and would highly recommend to everyone who need the help with any PC issue

    29-05-2022
  • Charles Spence

    Positive: Quality, Responsiveness, Value

    29-05-2022
  • Darren Hadley

    Great service, Adam replaced the hard drive with a good quality replacement and it works better than it did brand new.

    29-05-2021
  • Adele Long

    Thank you Adam for a very quick and efficient service today, took Laptop into the shop at 11.30am and I had a phone call to say it was all done at 4pm, very helpful and informative staff especially as I'm a complete novice.

    29-05-2021
  • Michael “Retz Retro” Ingram

    Positive: Professionalism, Quality, Responsiveness, Value

    29-05-2021