Featured image
Bpo Companies

Objective Communications

Objective Communications is a UK-based company that specializes in BPO services and IT & E-commerce solutions. With a focus on delivering high-quality services to clients, Objective Communications operates out of the Basepoint Business Centre in Tewkesbury, England.

Introduction to Objective Communications

Objective Communications is a BPO company based in Tewkesbury, England. Established in 2015, their goal is to provide exceptional customer service to their clients in the IT & E-Commerce industry. What sets Objective Communications apart is their dedication to creating a personalized experience for each customer and their commitment to using innovative technology to improve their services.

Services & Products

Objective Communications offers a range of services including customer service, technical support, and sales support. They also provide back-office support which includes data entry and management, social media management, and email response handling. Customers can also purchase customized services tailored to their specific needs.

Location

Located in the Basepoint Business Centre in Tewkesbury, Objective Communications is surrounded by a variety of small businesses and startups. The area is known for its vibrant community and easy access to public transportation. The closest public transportation options are the Tewkesbury Bus Station (0.6 miles), Ashchurch for Tewkesbury Train Station (2.1 miles), and the Gloucester Bus Station (8.8 miles).

Benefits

Customers should choose Objective Communications because of their dedication to providing exceptional customer service. Their team of highly trained professionals is available 24/7 to provide support to clients. They also use the latest technology to ensure that their services are efficient and effective.

Good to know

Customers should be aware that Objective Communications places a high value on customer privacy and confidentiality. They have strict policies in place to ensure that customer data is kept secure at all times.

Reviews

Objective Communications has received glowing reviews from customers who have praised their professionalism, attention to detail, and commitment to providing exceptional service. Many customers have also noted the personalized experience they received and how it made them feel valued as a customer.

Amenities

  • amenity
    computer
  • amenity
    internet access
  • amenity
    printer
  • amenity
    conference room
  • amenity
    reception area
  • amenity
    office supplies
  • amenity
    parking lot
  • amenity
    security system

FAQ

What specific services do you offer as a BPO company?

As a BPO company, we offer a wide range of services including data entry, customer support, technical support, content moderation, social media management, and back-office support.

Can you provide examples of previous successful projects you have completed for clients?

Yes, we have successfully completed various projects for our clients in different industries such as healthcare, e-commerce, finance, and more. Our clients have seen significant improvements in operational efficiency, cost savings, and customer satisfaction.

How do you ensure data security and confidentiality for your clients' sensitive information?

We take data security and confidentiality very seriously. We have strict policies and procedures in place to ensure that our clients' sensitive information is protected at all times. This includes implementing secure network connections, using encryption technologies, and adhering to industry best practices.

What is your pricing structure for your BPO services?

Our pricing structure is based on the specific needs and requirements of each client. We offer flexible pricing options, including hourly rates, project-based pricing, and long-term contracts. We work closely with our clients to ensure that our pricing is transparent and competitive.

How do you handle any potential communication barriers with offshore teams or clients?

We have a team of experienced professionals who are proficient in English and other languages. We also use communication tools such as video conferencing, instant messaging, and email to ensure effective communication with our offshore teams and clients. We believe in building strong relationships with our clients and maintaining open lines of communication at all times.