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Pond Fish Suppliers

Oase UK Ltd

Oase UK Ltd is a company based in Andover, England that specializes in providing high-quality pond fish supplies and pet products. With a focus on customer satisfaction, Oase UK Ltd strives to offer a wide range of products that meet the needs of both novice and experienced pet owners. Whether you're looking for fish food, pond pumps, or other pet-related items, Oase UK Ltd is dedicated to providing exceptional service and top-notch products to its customers.

Introduction to Oase UK Ltd

Oase UK Ltd is a reputable company that specializes in providing high-quality pond and aquarium products. The company was established with the aim of ensuring that customers have access to premium products that cater to their specific needs. With over 30 years of experience, the team at Oase UK Ltd has a deep understanding of the industry and is dedicated to providing the best products and services to customers.

Services & Products

Oase UK Ltd offers a wide range of products and services, including pond and aquarium equipment, filters, pumps, and lighting. The company also provides expert advice on how to maintain a healthy pond or aquarium and offers installation services to ensure that customers get the most out of their products.

Location

Located in Andover, England, Oase UK Ltd is situated in a peaceful area surrounded by beautiful countryside. The location is easily accessible by car and public transportation, with the Andover train station, Andover bus station, and Andover taxi rank all within a 10-minute drive.

Benefits

Oase UK Ltd stands out from other pond fish suppliers and pet stores in the industry due to its commitment to providing exceptional customer service and high-quality products. The company prides itself on offering expert advice to customers, ensuring that they have all the knowledge they need to maintain a healthy and thriving pond or aquarium.

Good to Know

Customers should be aware that Oase UK Ltd is committed to sustainability and protecting the environment. As such, the company only sources products from reputable suppliers who share the same values.

Reviews

Customers have been thrilled with the products and services provided by Oase UK Ltd, with many complimenting the company on its expert advice and dedication to customer satisfaction. Customers have also praised the high-quality products and competitive pricing offered by the company.

Amenities

  • amenity
    delivery
  • amenity
    pond supplies
  • amenity
    aquariums
  • amenity
    fish food
  • amenity
    filters
  • amenity
    heaters
  • amenity
    expert advice
  • amenity
    delivery service
  • amenity
    water testing
  • amenity
    pond maintenance
  • amenity
    pond design
  • amenity
    pond installation
  • amenity
    pond cleaning

FAQ

What kinds of pond fish do you sell?

We sell a variety of pond fish including koi, goldfish, and ornamental carp.

Do you offer delivery or do I have to come pick up the fish myself?

Yes, we offer delivery within the UK for an additional fee. Alternatively, you can pick up the fish yourself from our location in Andover.

What is your return policy if the fish are not in good health upon arrival?

We have a 14-day return policy for fish that are not in good health upon arrival. Please contact us immediately if this is the case. We will either provide a refund or replace the fish.

Can you provide advice on how to maintain a healthy pond for the fish?

Yes, we have a team of experts who can provide advice on how to maintain a healthy pond for your fish. Please feel free to contact us for more information.

Are there any special requirements for the pond in terms of size or equipment needed for the fish to thrive?

Yes, the size and equipment needed for your pond will depend on the type and number of fish you have. Our team can provide guidance on the specific requirements for your pond to ensure your fish thrive.

Reviews

  • Julian Moore

    Just purchased a new 850 canister filter. Nice, but disappointed in the amount of air it purges back into the aquarium, ALL THE TIME!!!!!!. I believe the problem lies in the pre filter design that is allowing too much air to build up inside the unit. Never had this problem with my old Eheim, that ran without problems for 20 years. Oase really need to look into this, and I would like a response from them personally via my e mail , about their intentions to rectify this problem.

    29-04-2023

  • Nick Zammeti

    Buyers Be Warned! It’s important that anyone looking to purchase any equipment from this company know that if you do and something goes wrong with it and it’s faulty, they will NOT replace it for you… Yes this is against the ‘Consumer Rights Act’ but they don’t care about that or you, once they have your money its tough! I spent thousands with this company via my Pond Guy and have several of their OASE pumps. One of which stopped working only after 2 weeks. They refused to replace it and had me jumping through loads of hoops to see if they could get it working despite me telling them, we had tried everything but no they wouldn’t listen. OASE are a huge company and they have no idea what customer service is at all. Shame we didn’t use PayPal as they would have made them replace it. Lesson learned there. Terrible service and very short sighted company considering the amount of money we spent with their main distributor. . Nearly 10k but still wouldn’t replace the faulty pump. They made up stories that it was something inside the pump that wasn’t working then said that wasn’t covered, then changed their mind and said it was sand in the pump, just a load of nonsense. I had no filter on my brand new pond for 4 weeks, which left my pond in a terrible state after spending thousands on it. They just didn’t care at all…. This equipment isn’t cheap so if you don’t want to get stitched right up, choose a different company and manufacture or buy via PayPal. This is a 100% genuine review and I think people should know the type of business they are dealing with. Think twice here people. !! Or just stay well clear!

    29-05-2021

  • Tom Stickland

    Don't use this company , they don't care about there customers at all. Stay Away !

    29-05-2021

  • Daniel Cajzer

    I had a problem with my Biomaster Thermo filter. The problem was quickly identified based on photos and description by very friendly and helpful member of Technical Sales Support team (his name was Will) I was quickly sent a replacement part and my Biomaster filter was fixed within a few days. It could not be better.

    29-05-2020

  • andrew luther

    29-05-2017